Ticket refund

[bennyhana22]

14 minutes ago, bombfrog said:

Doesn't bother me really. Not going to get into a massive debate about it but touts lose money when they set prices higher than the market will pay. If GFL are pricing their tickets lower than the market will pay and still selling out easily every year then they should put the price up and give the extra money to Oxfam/Water which would make it unprofitable for the touts. They won't though becuase they love the fact that they can tell everybody that they sell out in under 15 minutes every year.

I'm not going to downvote this as I've never used a downvote, finding them unnecessary and unsavoury...I'd rather reply directly if something's a bit shitty, and your position on this is, to me. Notwithstanding your foundation-less assertion regarding GFL's motivations, you seem entirely unconcerned by the activities of touts which, coupled with the mercenary nature of ever-rising and ridiculously priced gig tickets, are ruining a lot of the spirit and joy of watching live music.

Just my tuppence.

Ben

[bombfrog]

5 minutes ago, bennyhana22 said:

I'm not going to downvote this as I've never used a downvote, finding them unnecessary and unsavoury...I'd rather reply directly if something's a bit shitty, and your position on this is, to me. Notwithstanding your foundation-less assertion regarding GFL's motivations, you seem entirely unconcerned by the activities of touts which, coupled with the mercenary nature of ever-rising and ridiculously priced gig tickets, are ruining a lot of the spirit and joy of watching live music.

Just my tuppence.

Ben

Like I said, not going to get into a debate about it. I'm aware that some people on here have strong opinions about it, but I'm also aware that this forum is a bit of a bubble and when I talk to people in real life they don't necessarily agree.

Oh, and I agree about the downvotes, I wouldn't bother if I disagreed with somebody's viewpoint either. I've lost an imaginary internet point from @LeeHC but luckily my life will not be greatly impacted

Edited May 13, 2019 by bombfrog

[gigpusher]

21 minutes ago, bombfrog said:

Doesn't bother me really. Not going to get into a massive debate about it but touts lose money when they set prices higher than the market will pay. If GFL are pricing their tickets lower than the market will pay and still selling out easily every year then they should put the price up and give the extra money to Oxfam/Water which would make it unprofitable for the touts. They won't though becuase they love the fact that they can tell everybody that they sell out in under 15 minutes every year.

Touts may lose money but the amount they make on making the tickets extra expensive makes it worth their while even if they don't sell out which just results in a worse atmosphere etc inside the concerts. I don't think Glastonbury's motivation is anything to do with making sure they sell out quickly. They want to sell tickets as cheaply at they reasonably can whilst ensuring that they cover costs and make enough of a profit to give some money to charity. Surely that should be commended. For many years I couldn't afford Glastonbury tickets even with that in mind. 

I'd really hate the festival to become a place where only the richest people can attend. 

[uscore]

25 minutes ago, bombfrog said:

Doesn't bother me really. Not going to get into a massive debate about it but touts lose money when they set prices higher than the market will pay. If GFL are pricing their tickets lower than the market will pay and still selling out easily every year then they should put the price up and give the extra money to Oxfam/Water which would make it unprofitable for the touts. They won't though becuase they love the fact that they can tell everybody that they sell out in under 15 minutes every year.

We are not slaves to the so called invisible hand of the market.  GFL have put in a pretty reliable scheme that has taken out the majority of touting, and allowed them to set a price that is affordable to most, whilst covering their costs.  Of course, some touting still goes on at the edges, but it's small fry compared to the past and well worth it.  Just because they could sell tickets for more doesn't mean they should.

[stuie]

24 minutes ago, bombfrog said:

Doesn't bother me really. Not going to get into a massive debate about it but touts lose money when they set prices higher than the market will pay. If GFL are pricing their tickets lower than the market will pay and still selling out easily every year then they should put the price up and give the extra money to Oxfam/Water which would make it unprofitable for the touts. They won't though becuase they love the fact that they can tell everybody that they sell out in under 15 minutes every year.

 

If GFL put up the ticket price to capitalise on their market value you'd end up with a festival full of accountants, doctors, solicitors and tech entrepreneurs.  Nothing against these professions whatsoever but a festival full of 40% tax payers and not a cross section of society would be very dull.

If Glasto tickets were resalable by touts how much do you think they would go for?  I think you're looking at > £500 - possibly even 4 figure amounts.

 

[Winslow Leach]

I've no idea how practical or impractical it would be in the cold light of day, but it is a shame that there's no legit way to, say, request to return a ticket in some circumstances.

A friend of mine can't make it as they've fallen very seriously ill and as much as I'm glad that the current system cuts out touts as well as it does, it's annoying to see they've got no option for a refund when it's in no way their own fault.

 

Edited May 13, 2019 by Winslow Leach

[Lycra]

43 minutes ago, bombfrog said:

I hope you're able to get a refund or sell your ticket. I'm a big supporter of GFL but their policy on not allowing people to resell the ticket they've paid £250 for absolutely stinks. I'd be surprised if it was legal.

Totally legal. Non-transferable tickets are a fair way of ensuring they are used by the original purchaser and do not fall into the hands of touts. There will always be winners and losers under any system but the one GFL  have now is far better than thr previous much abused tout ridden one.

[Ayrshire Chris]

Without the current system there would be massive amounts of people applying for tickets for the sole purpose of touting them. God knows what ticket sale day would be like. In fact I would like to see all tickets for every gig sold this way with potential purchasers registering their photo Id and details with companies like ticketmaster, see tickets etc etc. I detest touting. 

[gigpusher]

1 minute ago, Winslow Leach said:

I've no idea how practical or impractical it would be in the cold light of day, but it is a shame that there's no legit way to, say, request to return a ticket in some circumstances.

A friend of mine can't make it as they've fallen very seriously ill and as much as I'm glad that the current system cuts out touts as well as it does, it's annoying to see they've got no option for a refund when it's in no way their own fault.

 

Yes that's why it would be good if they could use something like twickets. There would only be a minimal number of them so you'd think easy enough to implement some kind of working system for them. Maybe just make it so tickets have to be picked up on the gate. 

[bombfrog]

 

10 minutes ago, stuie said:

If Glasto tickets were resalable by touts how much do you think they would go for?  I think you're looking at > £500 - possibly even 4 figure amounts.

Absolute nonsense. They'll always be a few people who will buy tickets for silly money but they'd be tens of thousands of unsold tickets if the price was £500. And if the festival did still sell out at that price then maybe a few more people would sudenly realise what ridiculous value the festival is. Nearly a week on holiday with hundreds of acts to see, a few of which would cost over £100 to see on their own tour.
 

Tickets to Reading/Leeds are currently £205 and not sold out. Now, I know Glastonbury is "better" than R/L and there is more demand for it bt if people think it'll ever not sell out then they have very short memories.

Edited May 13, 2019 by bombfrog

[Winslow Leach]

4 minutes ago, Ayrshire Chris said:

Without the current system there would be massive amounts of people applying for tickets for the sole purpose of touting them. God knows what ticket sale day would be like. In fact I would like to see all tickets for every gig sold this way with potential purchasers registering their photo Id and details with companies like ticketmaster, see tickets etc etc. I detest touting. 

I hate touting too but I'm not sure even more private companies with easy access to loads of personal details is such a great idea...

 

[Lycra]

7 minutes ago, Winslow Leach said:

I've no idea how practical or impractical it would be in the cold light of day, but it is a shame that there's no legit way to, say, request to return a ticket in some circumstances.

A friend of mine can't make it as they've fallen very seriously ill and as much as I'm glad that the current system cuts out touts as well as it does, it's annoying to see they've got no option for a refund when it's in no way their own fault

The ticket insurance scheme is there to cover such incidents

[gigpusher]

1 minute ago, Lycra said:

The ticket insurance scheme is there to cover such incidents

It is but the cost of the insurance is quite ridiculous so most people don't buy it. I didn't because my attitude is there's no way I'm going to miss it but obviously sometimes serious things happen that you could never have accounted for. I think it cost £10 or £11 per ticket. That seems like a massive money making scheme to me when the reality is that when you hand your ticket back in they would absolutely be able to re-sell it even if it was the day before the festival. 

[stuie]

7 minutes ago, bombfrog said:

Absolute nonsense. They'll always be a few people who will buy tickets for silly money but they'd be tens of thousands of unsold tickets if the price was £500. And if the festival did still sell out at that price then maybe a few more people would sudenly realise what ridiculous value the festival is. Nearly a week on holiday with hundreds of acts to see, a few of which would cost over £100 to see on their own tour.
 

Tickets to Reading/Leeds are currently £205 and not sold out. Now, I know Glastonbury is "better" than R/L and there is more demand for it bt if people think it'll ever not sell out then they have very short memories.

I asked if Glasto tickets were resalable how much you think touts could sell them for, not what price the festival could sell all the tickets at.

If you don't think touts could sell them at > £500 why not pop into the resale club thread and ask people in there.

Touts buying tickets would make ticket day impossible for everyone else.

[incident]

 

11 minutes ago, bombfrog said:

Absolute nonsense. They'll always be a few people who will buy tickets for silly money but they'd be tens of thousands of unsold tickets if the price was £500.

Sorry, but your posts in this thread makes it clear that you've not got the experience here. The theories about how it would be fine don't work when we've already seen what happens, plenty of us still remember the issues with Glastonbury 2004/05 that made it necessary to introduce the system in the first place.

Any comparison with Reading and Leeds doesn't work, not because Glastonbury is "better", but because simply demands vastly exceeds supply here regardless of acts playing, whereas there if they do sell out it's only once the lineup is known.

Edited May 13, 2019 by incident

[Funkyfairy!]

18 minutes ago, stuie said:

 

If GFL put up the ticket price to capitalise on their market value you'd end up with a festival full of accountants, doctors, solicitors and tech entrepreneurs.  Nothing against these professions whatsoever but a festival full of 40% tax payers and not a cross section of society would be very dull.

If Glasto tickets were resalable by touts how much do you think they would go for?  I think you're looking at > £500 - possibly even 4 figure amounts.

 

You said that so much better than I could earlier in this thread , I started to explain the above, but lost the plot and walked away :-)

T

[Funkyfairy!]

12 minutes ago, bombfrog said:

 

Absolute nonsense. They'll always be a few people who will buy tickets for silly money but they'd be tens of thousands of unsold tickets if the price was £500. And if the festival did still sell out at that price then maybe a few more people would sudenly realise what ridiculous value the festival is. Nearly a week on holiday with hundreds of acts to see, a few of which would cost over £100 to see on their own tour.
 

Tickets to Reading/Leeds are currently £205 and not sold out. Now, I know Glastonbury is "better" than R/L and there is more demand for it bt if people think it'll ever not sell out then they have very short memories.

From you posts you appear to be a self confessed 'expert', so interest to know where you believe the limit is between selling out in 15 minutes to 'tens of thousands left' - somewhere between 250 and 500 :-)

[bombfrog]

3 minutes ago, stuie said:

I asked if Glasto tickets were resalable how much you think touts could sell them for, not what price the festival could sell all the tickets at.

If it's only a few then why does it matter?

[Lycra]

6 minutes ago, gigpusher said:

It is but the cost of the insurance is quite ridiculous so most people don't buy it. I didn't because my attitude is there's no way I'm going to miss it but obviously sometimes serious things happen that you could never have accounted for. I think it cost £10 or £11 per ticket. That seems like a massive money making scheme to me when the reality is that when you hand your ticket back in they would absolutely be able to re-sell it even if it was the day before the festival. 

Think the issue with reselling late cancelled tickets is the need for photo id etc to be printed on any re-sold ticket....sets time constraints

[stuie]

Just now, bombfrog said:

If it's only a few then why does it matter?

Why would it only be a few?

It's one of the most in demand tickets in the world - the only things I can think of that sell out as quick year on year are Tomorrowland and Burning Man.

If Glasto tickets were resaleable, touts (individual and companies) would buy the tickets to resell. Just like when you want to get a ticket to any top band/pop artist now - sold out in minutes then up for sale on a secondary site for 3 x as much (or more).

That's why GFL developed the current system.

 

[bombfrog]

3 minutes ago, Funkyfairy! said:

From you posts you appear to be a self confessed 'expert'

Err...  where did I say that? Just offering an opinion like you are, are you claiming to be an expert?

 

3 minutes ago, Funkyfairy! said:

so interest to know where you believe the limit is between selling out in 15 minutes to 'tens of thousands left' - somewhere between 250 and 500 ?

Yeah, obviously the tickets are underpriced, but probably not by much. Just because it's very difficult to get a ticket on ticket day (becuase we're all trying at the same time) I still believe most people who want tickets do get them. A few of my mates didn't manage it this year but that's the first time in 15 years.

 

[Winslow Leach]

13 minutes ago, Lycra said:

The ticket insurance scheme is there to cover such incidents

 

9 minutes ago, gigpusher said:

It is but the cost of the insurance is quite ridiculous so most people don't buy it. I didn't because my attitude is there's no way I'm going to miss it but obviously sometimes serious things happen that you could never have accounted for. I think it cost £10 or £11 per ticket. That seems like a massive money making scheme to me when the reality is that when you hand your ticket back in they would absolutely be able to re-sell it even if it was the day before the festival. 

^What gigpusher said. I'm sure like many other people, I've always been loathe to pay a chunk extra just in case I have the audacity to inconvenience See Tickets by falling ill.

Touts are shit but the ticket sites aren't your friends either.

[bombfrog]

2 minutes ago, stuie said:

Why would it only be a few?

It's one of the most in demand tickets in the world

 

Re-read your posts, you're massively contradicting yourselves.

[LeeHC]

34 minutes ago, bombfrog said:

Oh, and I agree about the downvotes, I wouldn't bother if I disagreed with somebody's viewpoint either. I've lost an imaginary internet point from @LeeHC but luckily my life will not be greatly impacted

Yet you are bothered enough to comment on said downvote? I disagreed with your point about touts- yet as you'd stated you weren't going to get into a debate about it so commenting directly to you seemed pointless. Expressing disagreement with the downvote seemed the most proportionate response...

[gigpusher]

Just now, Lycra said:

Think the issue with reselling late cancelled tickets is the need for photo id etc to be printed on any re-sold ticket....sets time constraints

I agree that is probably the reason but that's why I suggested having to collect them from the gate and maybe send your photo in advance. It might be a little more costly but maybe if they added £15-20 to the price of those tickets in that circumstance it would be worth it. I've known of a few people get stung for this and when there is such a huge demand for the tickets it does seem like there could be a workable solution. I just feel for genuine cases and always worry about the people who undoubtedly end up gambling on getting in with a ticket that isn't their own. Not many people can afford to write off £500 though which is the cost of 2 tickets.