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Registration cancelled despite reconfirming


Helsbels

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3 hours ago, huh? what? said:

I've just received the email. Checked on the website and it says can't find a valid registration with my email despite confirming twice! Wtf?!

I just checked my registration that I updated the photo on.  After I updated I got confirmation, I just checked it now and it says there isn’t a valid registration with that number. Going to register again

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Confirmed my pre 2020 reg, but, found the "Notification of registration deletion" email in Spam folder yesterday...!

WTF I thought...

However, did the reg lookup and all appears OK 

Anyone else get the same ?

 

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Contacted See Tickets as it said my registration was deleted. Also re-registered as the email told me to. Then I get a reply saying I now have two registrations! So their purpose of clearing out regs have now resulted in me doubling mine! What a mess! 🤦🏼‍♂️

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21 hours ago, Stave_1974 said:

Confirmed my pre 2020 reg, but, found the "Notification of registration deletion" email in Spam folder yesterday...!

WTF I thought...

However, did the reg lookup and all appears OK 

Anyone else get the same ?

 

Yes. Got the deleted email but registration lookup confirms 4 registrations that can buy tickets when they go on sale 🤷‍♀️

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  • 4 weeks later...
1 hour ago, Fake Encore said:

I'm getting not registered but, replied twice and have no deletion e-mail.............Am I screwed?

Quite possibly. Might me worth emailing the festival if you have emails confirming you updated the registration. 

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11 hours ago, Fake Encore said:

I'm getting not registered but, replied twice and have no deletion e-mail.............Am I screwed?

replied to who? 

 

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