Ticket Delivery

[Robinn]

On 6/16/2023 at 7:37 PM, Alvoram said:

Collection points open from Monday to Friday in Glastonbury and other towns around Pilton would be an option. Like is already done for a lot of concerts. Select your collection point, and you can collect days before the fest, or on your way during the fest, whichever is easiest for you. 

Seetickets, are you reading this?

Edited June 17, 2023 by Robinn

[parkerpenguin]

Does anybody know of any alternative way to contact See Tickets other than their 'Contact Us' form on their website? I still haven't received my ticket and despite contacting them multiple times, they're not responding to me at all. I'm leaving to meet friends tomorrow so there is absolutely no chance that I'm getting my ticket delivered now and I'm in a position where I'm heading for the festival without my ticket and have no information from See Tickets about how I can get it. If anybody has any advice for what I could do or who I can contact, I'd really appreciate it. Thanks!

[clarkete]

On 6/16/2023 at 6:37 PM, Alvoram said:

Collection points open from Monday to Friday in Glastonbury and other towns around Pilton would be an option. Like is already done for a lot of concerts. Select your collection point, and you can collect days before the fest, or on your way during the fest, whichever is easiest for you. 

That wouldn't be viable for anyone getting public transport to the site would it? 

Especially the options which are seasonal and created especially to get to the farm - bus from temple meads, castle Cary shuttle etc

[sedra]

2 hours ago, parkerpenguin said:

Does anybody know of any alternative way to contact See Tickets other than their 'Contact Us' form on their website? I still haven't received my ticket and despite contacting them multiple times, they're not responding to me at all. I'm leaving to meet friends tomorrow so there is absolutely no chance that I'm getting my ticket delivered now and I'm in a position where I'm heading for the festival without my ticket and have no information from See Tickets about how I can get it. If anybody has any advice for what I could do or who I can contact, I'd really appreciate it. Thanks!

Try glastonbury@seetickets.com

[Lucy92]

2 hours ago, parkerpenguin said:

Does anybody know of any alternative way to contact See Tickets other than their 'Contact Us' form on their website? I still haven't received my ticket and despite contacting them multiple times, they're not responding to me at all. I'm leaving to meet friends tomorrow so there is absolutely no chance that I'm getting my ticket delivered now and I'm in a position where I'm heading for the festival without my ticket and have no information from See Tickets about how I can get it. If anybody has any advice for what I could do or who I can contact, I'd really appreciate it. Thanks!

Tried Twitter? 

[parkerpenguin]

58 minutes ago, sedra said:

Try glastonbury@seetickets.com

Thanks, I'll try that now. Appreciate it!

19 minutes ago, Lucy92 said:

Tried Twitter? 

Yeah, I sent them a message on twitter but haven't had a response there either unfortunately.

Edited June 18, 2023 by parkerpenguin

[Alvoram]

3 hours ago, clarkete said:

That wouldn't be viable for anyone getting public transport to the site would it? 

Especially the options which are seasonal and created especially to get to the farm - bus from temple meads, castle Cary shuttle etc

Huh? Isn't the normal box office at the same gate as the Bus Station? 

[clarkete]

28 minutes ago, Alvoram said:

Huh? Isn't the normal box office at the same gate as the Bus Station? 

"Collection points open from Monday to Friday in Glastonbury and other towns around Pilton" 

Those aren't. 

[Ommadawn]

On 6/16/2023 at 6:37 PM, Alvoram said:

Weren't tickets box office collection last year unless you got in touch and requested postage? 

I specifically remember people saying the same as you last year, so you're definitely right...

Problem is, despite sending internationals first, back in May, international post is not perfect, and never will be, even if they send them in March, there will still be more potential for issues than there is posting them locally or collecting them. 

Collection points open from Monday to Friday in Glastonbury and other towns around Pilton would be an option. Like is already done for a lot of concerts. Select your collection point, and you can collect days before the fest, or on your way during the fest, whichever is easiest for you. 

International tickets holders used to be able to pick them up from a shop in Shepton Mallet. That stopped a few years back.

[Alvoram]

1 hour ago, clarkete said:

"Collection points open from Monday to Friday in Glastonbury and other towns around Pilton" 

Those aren't. 

Yeh, I didn’t mean exclusively towns around, surely anybody would realise they still need an onsite box office… But I’ll be more specific next time 🙈😂

Edited June 18, 2023 by Alvoram

[clarkete]

25 minutes ago, Alvoram said:

Yeh, I didn’t mean exclusively towns around, surely anybody would realise they still need an onsite box office… But I’ll be more specific next time 🙈😂

Listen if you didn't expect small minded pedantry... 😀

[dirkfru]

Any ideas when the box office is open? I’ve read 8:00-20:00, but I’m scheduled to arrive Wednesday at 20:30 so not sure how I can collect my tickets 

[_tootle]

20 minutes ago, dirkfru said:

Any ideas when the box office is open? I’ve read 8:00-20:00, but I’m scheduled to arrive Wednesday at 20:30 so not sure how I can collect my tickets 

The International Ticket Collection Cabin opening hours are:
- 8am - 9pm, Wednesday 21st - Friday 23rd June
- 10am - 6pm, Saturday 24th June
- 10am - 4pm, Sunday 25th June.

[SparrowC]

11 minutes ago, _tootle said:

The International Ticket Collection Cabin opening hours are:
- 8am - 9pm, Wednesday 21st - Friday 23rd June
- 10am - 6pm, Saturday 24th June
- 10am - 4pm, Sunday 25th June.

Is that by Gate A?

[_tootle]

3 minutes ago, SparrowC said:

Is that by Gate A?

Yep next to gate A 🙌🏼

[Primalcrux]

We gave up hope for them arriving in time as well, so have emailed seetickets (via de contact form in the order page) and received answer from them within the hour, so thats good! My guess is that this happened quite a lot this year 🙂 
Hopefully everything will go over smoothly! 

[Alvoram]

I apologise whole heartedly for the anxiety this will cause in many people... But Tickets 'should' be despatched this week or next.

Via the in account tracker they're showing as 'in stock awaiting despatch'




For 2022 the first despatched emails went out on the 20th May

For 2023 the first despatched emails went out on the 18th May

The festival is a little later this year, so I'm going to put my bets on by next friday (24th) for those first emails... 

Let the nervous waiting game begin!

Edited May 14 by Alvoram

[4AssedMonkey]

I’m sure it’s just a lottery really, but I always seemed to get my ticket fairly early on, apart from last year. It seemed to be out with the courier for ages. Finally landed about 5-6 days before the festival. I was in a bit of a froth before that!

[Crazyfool01]

not had ticket day delivery nerves for a few years ... bus tickets last couple and covid before that .... bring it on 🙂 just hope my friend doesnt keep quiet about their arrival like he did one year 

[gooner1990]

15 minutes ago, Crazyfool01 said:

not had ticket day delivery nerves for a few years ... bus tickets last couple and covid before that .... bring it on 🙂 just hope my friend doesnt keep quiet about their arrival like he did one year 

The last time I actually had a ticket delivered to my house was in 2017!

 

2018 fallow year, 2019 I worked the festival, 2020 & 2021 COVID, 2022 & 2023 I got the see tickets coach.

 

Looking forward to it returning this year! 🙂 

[gooner1990]

1 hour ago, Alvoram said:

I apologise whole heartedly for the anxiety this will cause in many people... But Tickets 'should' be despatched this week or next.

Via the in account tracker they're showing as 'in stock awaiting despatch'




For 2022 the first despatched emails went out on the 20th May

For 2023 the first despatched emails went out on the 18th May

The festival is a little later this year, so I'm going to put my bets on by next friday (24th) for those first emails... 

Let the nervous waiting game begin!

 

Mine still says this!: 

 

Delivery Details

Secure Post

Tickets will be sent by secure post. A signature may be required on delivery.

[DareToDibble]

46 minutes ago, 4AssedMonkey said:

I’m sure it’s just a lottery really, but I always seemed to get my ticket fairly early on, apart from last year. It seemed to be out with the courier for ages. Finally landed about 5-6 days before the festival. I was in a bit of a froth before that!

 

I would be an absolute nervous wreck if it was that late!

[Alvoram]

16 minutes ago, gooner1990 said:

 

Mine still says this!: 

 

Delivery Details

Secure Post

Tickets will be sent by secure post. A signature may be required on delivery.

That overall checker page thingy still says the following too...



I wonder why my tracker says different... 

[al_coholic]

My individual tracker that you get from the email link says "tickets in stock" as well

 

Delivery Details

Tickets are in stock and will be despatched shortly to the address provided.

[DareToDibble]

5 minutes ago, al_coholic said:

 

Delivery Details

Tickets are in stock and will be despatched shortly to the address provided.

 

Just had a look and I have the same as you. I'm going to tell myself this means we'll be amongst the first to get them and then be disappointed when it isn't the case.

Edited May 14 by DareToDibble