Apologise Now Eavis

[In transit]

Wow there are some seriously ticked off and unpleasant people on facebook that make this guy look like a sheep (my asterisks)

o yes forgot to say hope the cows get foot and mouth and its shut down

[Derby_Dave]

whereas I had no problem getting on here, but didn't get a sniff of the booking page on see (a mate got my tickets fortunately).

Which just gets to show that these things truely are random.

[grumpyhack]

Calm down children.....

If you only have 150,000 tickets and 200,000 people wanting them by definition 50,000 will be disappointed.

If you have a mega ticket server and all 150,000 tickets sell in one minute then 50,000 will still be disappointed - just that the disappointment will come earlier.

We're a gang of five and were all trying this morning. Four of us got nowhere but one managed to get through and buy for the rest of us.

If we'd all failed I would have been gutted but as it is I can relax - ish.

I never believe it's for real until it happens but the trouble is that my definition of happens keeps shifting.

It''s not real till I place an order. Except then it's not for real till I get confirmation. But even then it's not for real till the money goes from the bank. That's still not enough. There's the balance paying in April, then waiting for the ticket to arrive.

It's actually only for real when I walk through the gate in June.

As for an apology from Eavis that's being silly. He puts on a superb festival and contracts out the ticketing to probably one of the biggest outfits in the world. What more can he do?

Complaining about not getting tickets is like complaining that he couldn't arrange for the weather to be warmer or cooler.

[rachbon]

Wow there are some seriously ticked off and unpleasant people on facebook that make this guy look like a sheep (my asterisks)

[Glasto fan]

Wow there are some seriously ticked off and unpleasant people on facebook that make this guy look like a sheep (my asterisks)

[eFestivals]

Er, no. It's deffo the why, or the not understanding why. I get your point, finite tickets, etc, but, as I keep pointing out, I was beaten to it by people who I had beaten to it, if you see what I mean. You shouldn't get kicked out of a queue once you are told that you are in one (about 30 times, did I mention that), and you shouldn't be able to barge into a queue near the start once you have already been served. I really don't get why anyone can't see why it is this that is causing people to cry "flawed". It's not just "boo-hoo I didn't get a ticket". If I hadn't got through to the queue, I would just be thinking "tough shit". I'm not blaming ME by the way. He's a Dairy Farmer, not a Software Engineer.

the problem there is that it says it's a queue when it's not.

It's simply random, and that's better than a queuing system which would make no fewer people unhappy - the unhappiness comes from not getting a ticket, not from anything else.

[eFestivals]

Absolutely, please do not think I was complaining about this site I appreciate that it must have been swamped as well.

I didn't think you were, and yup, it was. The three efests servers were maxed out.

[LusciousLucy]

I didn't think you were, and yup, it was. The three efests servers were maxed out.

[BANJOBANJOBANJO]

IIRC firefox is the only browser where the back button works.

[staggerlee]

Clearly there may have been issues with how the servers or software (I dunno - I'm no expert) were behaving re: the queuing system, but really, it made little difference to previous years. I was extremely fortunate this year, but had a whole 5 year unbroken run of failure previously. Demand is sadly much greater than supply.

In regards people like me buying for other people - I found myself offering to get tickets for friends of friends - people I don't even know, not a hardcore group of chums. Chance says that might even have been you if you were lucky: just like the luck generally needed to get through on the website. My only issue might be that 8 tickets per person is possibly a little high in the scheme of a bun-fight like the Glastonbury sale.

I don't think that the registration problems faced by many people were very fair - it might be as random as the internet access, but it rather negates the whole point of signing up if your number doesn't actually work. See might have some explaining to do on that front...

[DTichborne]

I think there might be an element of trolling here by some but anyway, in case it's not obvious:

Michael Eavis is a dairy farmer. Who happens to run a festival on his land. It's great that he even cares as much as he does about peoples' troubles with getting tickets online, because he has every right not to give a flying one. No system is going to be perfect, let's face it, but at least he has put a system in place that kills touting off completely. And again, he's a dairy farmer. No other promoter in the country - people who promote for a living rather than producing milk - has bothered to do this.

And yes, I got a ticket, but if I didn't get one I wouldn't be blaming Eavis. I'd be silently cursing at the ticketing website I guess but let's face it, if they somehow managed to introduce capacity that allowed everyone to get on straight away, they'd still all sell out and loads of people still wouldn't have tickets.

[coughedoutmyheart]

Back button worked for me on Safari...

[amfy]

Not sure the back button makes that much difference - it could be more that you still have a working session/IP address recognised by See Tickets systems etc.

Not everyone can do the same as you and many, many other groups have done.

[OneLittleFish]

Not wishing to sound a sook, but cheers to all who were helping, six out of our seven got tickets and advice and encouragement from eFests was invaluable.

[sisterofmercy]

I think I read somewhere that there were 135,000 on public sale. ME has apologised for See Tickets letting them down on Twitter and says there are still a few tickets available. Don't give up hope and hold out for the resale. Throwing blame around wont help anybody. Good luck!

[eFestivals]

But it worked quite a lot throughout the morning. I was impressed. The radio held out that's for sure!

for my own use, the forums worked better today than they have on any other ticket day.

But I'm aware from others posts that some people couldn't get on here at all. And every other year I've had no problems getting on See and getting my tickets - yet this year I didn't get a sniff.

Which just goes to show that when webservers are busy things really are random as to who successfully accesses what.

[coughedoutmyheart]

I am also willing to try and get tickets on the official resale day if you like, but that would mean giving me your bank details if/when I've got an order page up - this is madness but some people are very trusting and I have got tickets for people like this in the past!

[amfy]

Me too - the pain of having missed out in the past makes it a fantastic feeling to help someone else to get there!

[ionicmoose]

the problem there is that it says it's a queue when it's not.

It's simply random, and that's better than a queuing system which would make no fewer people unhappy - the unhappiness comes from not getting a ticket, not from anything else.

[Mad Manx]

I didn’t get a ticket only wanted two one for me and a mate who have never experienced Glastonbury managed to get to waiting in cue part at least 10 times but kept crashing if their is a queuing system it should be robust enough for the perceived demand its not as if they are new at this I know it is a popular festival and I just hope I might get a cancellation if I don’t I will be disappointed but only with the useless system :angry: !

To blame Eavis is just petty and childish and if that your attitude I don’t think you dont deserver to go and should be blocked from getting a ticket for what is advertised as a friendly festival not a complaining one

to all the people who have got tickets i hope you have a wonderfull time and i will just go to something smaller

[MrZigster]

the problem there is that it says it's a queue when it's not.

It's simply random, and that's better than a queuing system which would make no fewer people unhappy - the unhappiness comes from not getting a ticket, not from anything else.

[Pinhead]

Certainly seems to have been a victory for facebook and being able to essentially 'hold open the door' for multiple ticket purchases amongst groups of friends. Learned something today I did

[Craigston]

I can promise you it makes no difference (unless your connection is so slow that you just don't have time to make many attempts).

Personally I'm on a brand spanking new BT Infinity connection which is fast enough to stream multiple HD broadcasts on iPlayer etc. Still couldn't get even a sniff of the seetickets site after two hours of trying and gave up when my mate managed to get through on his standard broadband connection and bought my ticket for me.

[LusciousLucy]

for my own use, the forums worked better today than they have on any other ticket day.

But I'm aware from others posts that some people couldn't get on here at all. And every other year I've had no problems getting on See and getting my tickets - yet this year I didn't get a sniff.

Which just goes to show that when webservers are busy things really are random as to who successfully accesses what.

[a williams field pilgrim]

Me too - the pain of having missed out in the past makes it a fantastic feeling to help someone else to get there!