blocked IPs

[fightoffyour]

I saw someone in the loopholes thread say that See were blocking certain IPs.

Now I still cannot load even seetickets.com unless I connect through a VPN to university.

How can this be allowed to happen?

By the way, friends got my ticket for me, but I'm still bitter. I mean, I could by wanting to buy other gig tickets right now.

[eFestivals]

I saw someone in the loopholes thread say that See were blocking certain IPs.

some people invent excuses to cover for their bad luck because they don't understand how luck works.

Ignore them, or suggest they attend some maths classes.

[fightoffyour]

so why can't I load seetickets.com?

[fightoffyour]

it's not my firewall, I get straight on if I VPN like I said. And I'm trying on a Mac too with the same problem.

Edited October 6, 2013 by fightoffyour

[eFestivals]

so why can't I load seetickets.com?

no idea, but there's your computer and many points in the chain before you hit see tickets, all of which are more likely than See.

People always look for reasons for why they didn't succeed, when the reason is simply being unlucky. Some people will always be unlucky when there's more buyers than tickets.

[MoonBuggy]

I'd imagine the truth lies somewhere in the middle - See wouldn't block potential customers, but it's probably not quite as simple as random chance either. They have a whole stack of load balancing and queueing tech set up for this; you can argue on whether or not it's the best set up possible, but it exists all the same. ISPs also have all kinds of complex caching and routing on their networks, as do some of the local networks behind them.

There are going to be times when bits and pieces don't play well together, and that probably will put some people at a disadvantage through no fault of their own - no malice, no blocking, just a side effect of a complex system.

It'd help people have faith in the system if it didn't end up crashing every time, though...

[fightoffyour]

Okay I get that and I do have tickets, I'm just highlighting an issue that I have which may affect me and others in future too and I'd like to know if anyone knows what might be the cause and fix.

[snipe]

Probably not the cause of your problem as the VPN is working for you but I bet that a lot of people who didn't revert their host files from the hack that did the rounds last year got stung.

[daveinafield]

i cant see a general see tickets are crap thread but can i just say i found the twitter message hysterical - thanks for all the help when we f***** up -' we did not know we had so many IT consultants following us' lol grrrr still no tickets for me tho, do they know what they are doing

[Mr_Grump]

I missed out this year, I only got as far as the virtual queuing page (the one with the 20 second refresh message) whi I was connected via my works laptop through a VPN to the USA.

I had another laptop, a desktop and an ipad that didnt even get to the holding page despite being online from 8:45 this morning.

I know it's a lottery but examples like this do give people the hump.

[eFestivals]

Okay I get that and I do have tickets, I'm just highlighting an issue that I have which may affect me and others in future too and I'd like to know if anyone knows what might be the cause and fix.

Look .... I had 4 PCs on the go, 3 using the same IP address and one on a unique IP address - but all on BT Broadband, and the IP addresses used were sequential.

The PC I interacted with the least (the one with the unique address) got to the payment page (and then timed out). the others never got a sniff of any page.

Why would See block one address (say: 123.123.123.1) and not block (say) 123.123.123.2?

They wouldn't.

It's LUCK.

[Supernintendo Chalmers]

Just curious, but could they block the IP address of someone who bought a ticket in Thursday's sale?

[eFestivals]

i cant see a general see tickets are crap thread but can i just say i found the twitter message hysterical - thanks for all the help when we f***** up -' we did not know we had so many IT consultants following us' lol grrrr still no tickets for me tho, do they know what they are doing

no doubt it was some of the silliness that's now being posted here.

People just don't want to accept bad luck against themselves, and neither do they accept good luck as just good luck - they must be 'special' somehow because they've done something special.

it really is laughable.

[Badlands]

Why would they waste their time doing that?

[eFestivals]

Just curious, but could they block the IP address of someone who bought a ticket in Thursday's sale?

they could, but why would they?

Fort a start, an IP address used by one person on Thursday is quite likely to be being used by a different user today. Even on broadband with a (supposedly) permanent connection the connection drops more than you'd think and comes back with a different IP address.

Edited October 6, 2013 by eFestivals

[fightoffyour]

Christ I'm not even talking about Glasto anymore I'm just asking why I cant load seetickets.com

[Field Commander Jefferson]

I think why people are commenting on it is because didn't emily say something about giving every IP the same chance so it would be equal chance of tickets whether you have super broadband in the city or low speed out in the country,

that's probably been misuinterpreted and started a few conspiracies

Edited October 6, 2013 by Field Commander Jefferson Monkey

[Mr_Grump]

i cant see a general see tickets are crap thread but can i just say i found the twitter message hysterical - thanks for all the help when we f***** up -' we did not know we had so many IT consultants following us' lol grrrr still no tickets for me tho, do they know what they are doing

[Supernintendo Chalmers]

they could, but why would they?

Fort a start, an IP address used by one person on Thursday is quite likely to be being used by a different user today. Even on broadband with a (supposedly) permanent connection the connection drops more than you'd think and comes back with a different IP address.

[creepytennis]

There was definitely something funny going on with some IPs. It might not have been intentional from See, but I'm sat here in an office with about 20+ computers, and two of them became completely unable to connect to the seetickets domain after about twenty minutes of trying, while the rest were fine. The funny ones started being able to connect again about 20 mins after the sellout.

As I say, it might not have been an intentional policy, but I think it might be an idea to avoid trying to make too many connections from the same IP in the resale.

[Aragorn]

Look .... I had 4 PCs on the go, 3 using the same IP address and one on a unique IP address - but all on BT Broadband, and the IP addresses used were sequential.

The PC I interacted with the least (the one with the unique address) got to the payment page (and then timed out). the others never got a sniff of any page.

Why would See block one address (say: 123.123.123.1) and not block (say) 123.123.123.2?

They wouldn't.

It's LUCK.

[autoinflate]

yes it is pretty much luck, however you can significantly increase your odds by using as many different ISPs and public IPs as you can to originate your sessions, and by getting a good syndicate of festival-goers together to exchange details.

there is also certainly a possibility that traffic filtering occurs for some people, although not at See I wouldn't imagine.

[thesecretingredientiscrime]

I saw someone in the loopholes thread say that See were blocking certain IPs.

Now I still cannot load even seetickets.com unless I connect through a VPN to university.

How can this be allowed to happen?

By the way, friends got my ticket for me, but I'm still bitter. I mean, I could by wanting to buy other gig tickets right now.

[eFestivals]

Glastonbury Festivals Ltd will never switch from See to another provider with better capabilities (eg Ticketmaster) as they know irrespective of who they use it'll sell out year in, year out.

They've probably negotiated a deal with See that they couldn't get with one of the worldwide players meaning the festival gets a bigger percentage of ticket sales.

The Eavis's are running a business, it's not a hobby....any businessman will negotiate a deal that's best for his company. The fact that it pisses off thousands of potential customers is something that they will have considered but can't do anything about.

You're right that they won't switch from See - and that's because See gives you and me the cheapest booking fees, because that's the deal that Michael has done with them for his customer's benefit.

But hey, suggest that you pay more for exactly the same scenario with the sales if you want to.

[efcfanwirral]

If they went to ticketmaster can you imagine how angry people would be at the page that says you are in a queue and your page will be displayed in 5 hours, 15 minutes?? At least it's slightly more in our hands with see. On ticketmaster there's no manual refresh, persistence does not pay off