Successful Ticket buying - Mac or PC?

[Cornelius_Fudge]

On 11/10/2016 at 1:11 PM, Charm said:

This made me laugh way too loudly in the cafe, now people think I'm weird. 
Charm x

Glad someone found it funny

[Dyceloon]

First time in 2 years if seen the booking page.and it came up on the laptop and mobile at virtually the same time ! About 10 mins into the sale. Used good old fashioned f5 on laptop,nothing fancy. bog standard HP on windows 7 ( BT Infinity BB) and just refresh on BT 4g mobile. . I'm convinced ,like many , it's chance the whole thing .But faster you can get your BB  and  4g instead of 3g must tip the scales a wee bit  in your favour.

[Aragorn]

On 10/11/2016 at 7:47 AM, LSF said:

I got through on a shitty £170 chromebook and I believe one of our group got through on a poor 3G connection a couple of years ago. Really is just your luck but when you're paying a fortune for a Mac book you expect it to work in properly at times likes these 

I got through on poor 3G travelling from Bristol to Wales on iPhone. twice 

Pure luck  

[Hillwalker1]

Got though & booked for the fifth year on the bounce using an old laptop/windows 10/ Firefox, disabled Norton antivirus & firewall (to access the one site) We have Virgin Media & the hub is opposite our house, not even sure if any of this is relevant, although my son was sat next to me & also got though then, after securing our 4 tickets I tried again & got though again & again!

[artl]

On 11/10/2016 at 8:44 AM, sadimmock said:

Failed to even get the holding page on either a Mac (Safari) or a PC (I.E.) over the same wifi network. However both iPhone and Android phone  (over 4G) did at least see the holding page (but no countdown) a few times over the hour 

you most likley got the proxy holding page and not the real holding page 

[Glastoboy]

On 13/10/2016 at 5:59 AM, johnny-yen said:

Thanks. This could well be it. There was definitely a difference between the two machines. 

All these people that talk of randomness and luck didn't experience what I saw. They may have had their own random experiences but for me it was clear. 

I estimate I must have refreshed my iMac every second for first 20 minutes until I got my first lot of tickets. That's 1200 times. EVERY SINGLE TIME it got a holding page. During that same period the PC was refreshed a similar number of times. EVERY SINGLE TIME it didn't get through. 

No one can say that was pure randomness. 

And although the frequency of checking the pattern reduced after that (because we had got our tickets) the same pattern followed right up until the point that the tickets sold out and then both machines instantly showed the 'sold out' page. 

This 'cookie' theory makes a great deal of sense, for my situation. I'm sure everyone has their own experiences and I understand luck does play a massive part but I know what I saw and there was a clear difference on Sunday for me. 

Coming back to the cookie issue, for future reference, what can be done if we suspect that this happens again. Does clearing the internet browsing history clear the bad cookie problem?

Hi Jonny.

I agree with what you are getting at completely. I even started a thread about the white screen. Asking pretty much the same question. I have seen the same thing for myself. Two laptops, 1 browser each, same wifi connection. One continuously got the holding page (which we eventually got tickets on). The other just white screened for most of the 45mins.

The one we got tickets on, I tried pressing back to put in another groups details but it wouldn't proceed after I had. So I cleared my cookies, shut down the browser, reopened it and got straight back into the holding page. 30secs later I am onto the reg page again. 

 

This whole time the other (newer, faster) laptop is continually white screening. We even cleared the entire history and restarted the laptop but it just went straight to the white screen again.

While I genuinely believe there is a large element of luck to the whole operation (who makes it through from the holding page) I still think there is something to be learned about why some devices permanently white screen without even a sniff of the holding page and others can keep the holding page connection. Cookies doesn't appear to be the answer in my experience though.

[johnny-yen]

4 hours ago, Glastoboy said:

Hi Jonny.

I agree with what you are getting at completely. I even started a thread about the white screen. Asking pretty much the same question. I have seen the same thing for myself. Two laptops, 1 browser each, same wifi connection. One continuously got the holding page (which we eventually got tickets on). The other just white screened for most of the 45mins.

The one we got tickets on, I tried pressing back to put in another groups details but it wouldn't proceed after I had. So I cleared my cookies, shut down the browser, reopened it and got straight back into the holding page. 30secs later I am onto the reg page again. 

 

This whole time the other (newer, faster) laptop is continually white screening. We even cleared the entire history and restarted the laptop but it just went straight to the white screen again.

While I genuinely believe there is a large element of luck to the whole operation (who makes it through from the holding page) I still think there is something to be learned about why some devices permanently white screen without even a sniff of the holding page and others can keep the holding page connection. Cookies doesn't appear to be the answer in my experience though.

Thanks for your reply. It's nice to see that someone has actually read what I put and understands what I was trying to say instead of blindly replying "it's just luck"!

We have both seen a clear difference between two machines and although it hasn't been proven what causes that difference at least we now know which machine to use for all future ticket buying.

Thanks once again for your reply.

 

[Glastocat]

12 hours ago, Hillwalker1 said:

Got though & booked for the fifth year on the bounce using an old laptop/windows 10/ Firefox, disabled Norton antivirus & firewall (to access the one site) We have Virgin Media & the hub is opposite our house, not even sure if any of this is relevant, although my son was sat next to me & also got though then, after securing our 4 tickets I tried again & got though again & again!

I got through after about 20 minutes on a normal pc and EE, just pressing F5. Once you've gotten on though it's without doubt easier to get on again as I did this year as you are redirected back to the holding page and put in the queue again. When you are in the queue then it becomes luck if you get on or not imo.

It seemed easier to get onto the holding site directly through see tickets as well rather than through the link at the Glasto site to me also. At the end of the day I think it's largely down to luck though as none of the others trying to get tickets on our behalf managed to get onto the holding page.

[clarkete]

6 hours ago, johnny-yen said:

We have both seen a clear difference between two machines and although it hasn't been proven what causes that difference at least we now know which machine to use for all future ticket buying.

That's a very tricky lesson to take away, indeed I would guard against that entirely.

You need to try and have a number of different people and a number of different methods (including what you've been so successful with now), as what you'll find is what works perfectly on one occasion can bear no fruit at all the next year.  That's what I've experienced first hand on numerous occasions during the decades I've been going.

[Crazyfool01]

I havent failed in 13 attempts on apple devices so what this proves is absolutely nothing having never tried on any other devices !!

[GoonerRob]

Im a self proclaimed apple fan boy, but my mac didnt get close on wifi.

My brothers Dell PC got through tethered to my mobile.

 

[musky]

12 hours ago, Glastoboy said:

Hi Jonny.

I agree with what you are getting at completely. I even started a thread about the white screen. Asking pretty much the same question. I have seen the same thing for myself. Two laptops, 1 browser each, same wifi connection. One continuously got the holding page (which we eventually got tickets on). The other just white screened for most of the 45mins.

The one we got tickets on, I tried pressing back to put in another groups details but it wouldn't proceed after I had. So I cleared my cookies, shut down the browser, reopened it and got straight back into the holding page. 30secs later I am onto the reg page again. 

 

This whole time the other (newer, faster) laptop is continually white screening. We even cleared the entire history and restarted the laptop but it just went straight to the white screen again.

While I genuinely believe there is a large element of luck to the whole operation (who makes it through from the holding page) I still think there is something to be learned about why some devices permanently white screen without even a sniff of the holding page and others can keep the holding page connection. Cookies doesn't appear to be the answer in my experience though.

The problem is that we really don't know why some computers were just getting white screens, nor how they are tracking users. They're certainly setting cookies, but looking at them they appear to be for google analytics. 

Did anyone who was getting a white screen ever see the holding page or was that all you ever saw? There are other ways of tracking users, like etags, which would remain until you cleared the cache rather than cookies. 

[Crazyfool01]

I had a white screen , followed by holding and then got the tickets

[Charm]

2 hours ago, musky said:

The problem is that we really don't know why some computers were just getting white screens, nor how they are tracking users. They're certainly setting cookies, but looking at them they appear to be for google analytics. 

Did anyone who was getting a white screen ever see the holding page or was that all you ever saw? There are other ways of tracking users, like etags, which would remain until you cleared the cache rather than cookies. 

The PC that I got tickets from never got it, my laptop only saw the white screen and my apple devices sometimes got the holding page. 
Charm x

[chimpola]

I was on a Imac, the mrs PC (windows 10).  Also tried on iphone 7 on 4g.  Not a sniff on 30 meg broadband, not so much as a splash screen.

[clarkete]

On ‎20‎/‎10‎/‎2016 at 10:29 AM, musky said:

Did anyone who was getting a white screen ever see the holding page or was that all you ever saw?

I had one browser with white screen, then holding, then hopes dashed back to white screen. 

Another browser only white screen. 

A virtual machine connecting to a vpn (to get a different IP address) which only ever got white screen.

Only succeeded once I spotted the message from @tommytas about the hosts hack.

[_daveyboy]

Mac using Chrome, kept getting kicked out, but eventually managed to get through. Haven't had any luck previously since the host terminal file change in 2013.