alanr Posted June 17, 2016 Report Share Posted June 17, 2016 13 hours ago, musky said: Exit is in the middle of a city, and doesn't have the lack of infrastructure that Pilton does. They're scanning tickets for crew this year, so it may mean that we'll see the same for the general public in the future. The people running Glastonbury aren't sitting around with their heads up their arses, completely ignorant to what happens at other festivals or the potential benefits of going over to a completely computer based system. But neither they nor the council is going to risk one massive f*ck up because the signal to one or more of the gates fails at some point. And especially not because someone on the internet reckons it's a piece of piss. In my opinion the barcode argument is irrelevant, all it can do is verify that a ticket is valid and not on a blacklist of cancelled tickets. The cornerstone of the Glastonbury system is the photo ID which validates the person, essentially it is a boimetric sytem using the best facial recognition there is, the human brain. Quote Link to comment Share on other sites More sharing options...
ejj Posted June 17, 2016 Report Share Posted June 17, 2016 Any chance the tickets turned up at See today? Would love some good news this evening? Quote Link to comment Share on other sites More sharing options...
Staitey Posted June 17, 2016 Author Report Share Posted June 17, 2016 UPDATE: Tickets have not turned up sadly but we have reported the tickets as stolen to the police now, it should not be our fault if our neighbour has "lost" them. We will be going down Wednesday morning to the ticket office to attempt to get in, I really do wish it goes well as this past week has been a nightmare. Quote Link to comment Share on other sites More sharing options...
phillyfaddle Posted June 17, 2016 Report Share Posted June 17, 2016 Hope it turns out well for you xx Quote Link to comment Share on other sites More sharing options...
ejj Posted June 17, 2016 Report Share Posted June 17, 2016 2 hours ago, Staitey said: UPDATE: Tickets have not turned up sadly but we have reported the tickets as stolen to the police now, it should not be our fault if our neighbour has "lost" them. We will be going down Wednesday morning to the ticket office to attempt to get in, I really do wish it goes well as this past week has been a nightmare. I really hope they let you in without too much trouble. Have a great festival x Quote Link to comment Share on other sites More sharing options...
Staitey Posted June 17, 2016 Author Report Share Posted June 17, 2016 1 hour ago, ejj said: I really hope they let you in without too much trouble. Have a great festival x Thank you for your support during this past week. Quote Link to comment Share on other sites More sharing options...
Nobody Interesting Posted June 18, 2016 Report Share Posted June 18, 2016 I really hope they let you in. Here's hoping you have a superb time. Quote Link to comment Share on other sites More sharing options...
Greenish Posted June 18, 2016 Report Share Posted June 18, 2016 Best of luck for Wednesday morning . My mum lost her pass-out and was able to get back in 20 min later after a little chat in the portacabin. Stay friendly and you'll be just fine. X Quote Link to comment Share on other sites More sharing options...
Staitey Posted June 18, 2016 Author Report Share Posted June 18, 2016 3 minutes ago, Greenish said: Best of luck for Wednesday morning . My mum lost her pass-out and was able to get back in 20 min later after a little chat in the portacabin. Stay friendly and you'll be just fine. X I still hear mixed things about people trying to get in. Fingers crossed it goes ok for us. Quote Link to comment Share on other sites More sharing options...
Lucy92 Posted June 18, 2016 Report Share Posted June 18, 2016 I'm keeping everything crossed for you Quote Link to comment Share on other sites More sharing options...
incident Posted June 18, 2016 Report Share Posted June 18, 2016 48 minutes ago, Staitey said: I still hear mixed things about people trying to get in. Fingers crossed it goes ok for us. I don't think it's guaranteed you'll get in, as having worked on the gates I can say they definitely do turn people away. But I can also say that in my experience the enquiries cabin team do look at things on a case-by-case basis and have discretion to make decisions, whereas the temps answering E-Mails aren't in a position to do so. And that they do generally want to do the right thing - however the right thing can mean different things to different people so while I'd say your chances are better than 50%, there's still a possibility of disappointment and you should be prepared for that. The problem is there's factors involved that may not be in your control.. So for example if the person you talk to has just dealt with multiple people that were obviously chancers and using some form of "wrong address" story, they'll obviously look at you a bit more cynically than they otherwise would have. The best you can do is to take as much evidence as you can with you, and to be friendly/respectful to the person you deal with - remember that the situation that you're in isn't their fault, and they didn't set any of the policies. Take ownership of the problem - you realise and accept that the initial screw up was entirely yours, and you'd really appreciate it if they can help you solve it. Be honest. They can and will check things. While I can only imagine how upsetting and frustrating your situation is, annoying the person who has your fate in their hands can't possibly help things. Quote Link to comment Share on other sites More sharing options...
BagpussSeesAllThings Posted June 18, 2016 Report Share Posted June 18, 2016 On 17/06/2016 at 9:15 PM, Staitey said: UPDATE: Tickets have not turned up sadly but we have reported the tickets as stolen to the police now, it should not be our fault if our neighbour has "lost" them. We will be going down Wednesday morning to the ticket office to attempt to get in, I really do wish it goes well as this past week has been a nightmare. Take as much evidence as you can with you including your police ref number and any correspondence with them, it will back your case up so much. I wish you both the best of luck and will be thinking about you both on Wednesday morning. Quote Link to comment Share on other sites More sharing options...
ejj Posted June 18, 2016 Report Share Posted June 18, 2016 Still really hoping your tickets magically appear in your neighbours kitchen draw or back at seetickets. If they weren't in the bin, they must be somewhere! Glastonbury miracles can happen. Hope you are busy getting ready for next weekend. Keep the faith it will all be ok X Quote Link to comment Share on other sites More sharing options...
Levitz Posted June 19, 2016 Report Share Posted June 19, 2016 Wished both you and @LuluC good luck on her thread and then 6 hours later she posted that it was all sorted, so doing the same here in the hope it might have the same effect.......really hope you they turn up tomorrow or you get sorted on site. Fingers crossed and good luck. Quote Link to comment Share on other sites More sharing options...
Spindles Posted June 19, 2016 Report Share Posted June 19, 2016 On 13/06/2016 at 10:21 PM, Leggins said: Who accumulates 10-15 mis-delivered letters that need returning to sender? I think it's happened to me once in my life where I had my neighbours letter come through the door and I just popped it through her letterbox. That's weird, no? Happens all the time for me and I've lived in this house for 20 years. I blame dropdowns on address lookup systems myself. My neighbours on one side I must get one or two a month for. A few years ago they were a victim of home invasion and the criminal injuries compensation people sent ALL their correspondence to my address, that summer it must have been 30 big A4 envelope sized, signed for items. I signed for them and dropped them round. I still get letters for 2 previous tenants who must be from the 90s. I really hope this works out for the OP. I'd be at the ticket office begging and pleading in this situation. If I believed in praying I'd be doing it for you. I don't so I'll give you a thought over my morning cuppa. Very best of luck. Quote Link to comment Share on other sites More sharing options...
ZoomZoom Posted June 19, 2016 Report Share Posted June 19, 2016 On 17/06/2016 at 9:15 PM, Staitey said: UPDATE: Tickets have not turned up sadly but we have reported the tickets as stolen to the police now, it should not be our fault if our neighour has "lost" them. But it is your fault your neighbour lost your tickets, who else is to blame ?? On 17/06/2016 at 9:15 PM, Staitey said: UPDATE: We will be going down Wednesday morning to the ticket office to attempt to get in, I really do wish it goes well as this past week has been a nightmare. and second going down Wednesday is a good idea , it will give you time to get home so you can watch it on TV 1 Quote Link to comment Share on other sites More sharing options...
stardustjunkie Posted June 19, 2016 Report Share Posted June 19, 2016 Is it worth getting a signed letter with contact details from your neighbour, confirming they did return to sender? Quote Link to comment Share on other sites More sharing options...
sime Posted June 19, 2016 Report Share Posted June 19, 2016 Really hope you get in. Maybe print off this thread as you never know, all the discussion on it might help your case in some way. I'm clutching at straws with that idea but every little helps I guess. Quote Link to comment Share on other sites More sharing options...
Wallace Posted June 19, 2016 Report Share Posted June 19, 2016 Remember to update this topic with the outcome, I'd be interested to hear how it went Quote Link to comment Share on other sites More sharing options...
Lucy92 Posted June 19, 2016 Report Share Posted June 19, 2016 Any luck? Quote Link to comment Share on other sites More sharing options...
Staitey Posted June 19, 2016 Author Report Share Posted June 19, 2016 Thanks for all the support. We can only try on Wednesday. You never know it could still turn up. We have printed everything off for proof and now it will all come down to the person we are talking to on the day. We also need to buy another car parking ticket once there as they were also lost/stolen. Quote Link to comment Share on other sites More sharing options...
stardustjunkie Posted June 19, 2016 Report Share Posted June 19, 2016 Wishing you lots of good luck and positive Glastonbury vibes! Quote Link to comment Share on other sites More sharing options...
Staitey Posted June 20, 2016 Author Report Share Posted June 20, 2016 We have everything printed off and planning on going down early on Wednesday morning. Fingers crossed. Quote Link to comment Share on other sites More sharing options...
Spindles Posted June 20, 2016 Report Share Posted June 20, 2016 Best of luck mate, hope it all works out for you. Quote Link to comment Share on other sites More sharing options...
Beerqueen Posted June 20, 2016 Report Share Posted June 20, 2016 So hoping you get in! Please let us know how you get on. Quote Link to comment Share on other sites More sharing options...
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