blocked IPs

[creepytennis]

Nope.

It *might* be an advantage, but if it is then that's one of the shittest sales systems ever written.

(just because it can't handle an infinite number of users doesn't make it shit, unless you can show me the system which can handle an infinite number of users )

[artl]

If they blocked an IP addy used on Thursday from a company office [using NAT many inside to one outside (ie one private internet address) ] that would mean that nobody from that office would be able to get a ticket on sunday. Besides - why would they go to that amount [which would be significant] of work - ??

Its all rubbish. The fact that you connected via your office vpn and not your home bb is irrelevant [i was exactly the opposite] . Think of a funnel ... once the funnel is full data spills out [is dropped] - and you will get an error message - and you try again and if lucky you arrive at the funnel just before it is about to overflow and get moved towards the spout. ... and eventually your are in.

sigh - its like dealing with a herd of project managers :-)

[markeee]

nonsense imo

[matt_berr]

Ok, I have written about this before, seetickets use these

http://www.accumuli.com/flood-protection-i-3321.php

I know a lot about them and they prioritise based on IP, ticket day looks like a DDOS attack

Check my other posts for tips, I got tickets today and it's all about increasing your chances and then luck. I.e. Buying more lottery tickets

[artl]

Ok, I have written about this before, seetickets use these

http://www.accumuli.com/flood-protection-i-3321.php

I know a lot about them and they prioritise based on IP, ticket day looks like a DDOS attack

Check my other posts for tips, I got tickets today and it's all about increasing your chances and then luck. I.e. Buying more lottery tickets

[Leggins]

I'm a technologically illiterate but am struggling to see why so many people here fail to grasp the simple concept of a system only being able to cope worth so many requests at once. I couldn't access eFestivals during the sale and I'm sure that's for the same reason.....demand to high! Same applies to see tickets surely?!

By the way, I got my tickets from an Internet Explorer window that I left to automatically refresh by itself while I hammered the f5 on google chrome. PURE LUCK...THAT IS ALL. GET OVER IT.

[brixesmith]

Ok, I have written about this before, seetickets use these

http://www.accumuli.com/flood-protection-i-3321.php

I know a lot about them and they prioritise based on IP, ticket day looks like a DDOS attack

Check my other posts for tips, I got tickets today and it's all about increasing your chances and then luck. I.e. Buying more lottery tickets

Edited October 6, 2013 by brixesmith

[markeee]

opne thing i did wonder..did anyone else have sopme tabs that just kept on and on and eventually timed out after ages like 5mins?

i wasnt sure whether to leave them or refresh

[Penrhos]

I was running wireshark for the Coach ticket sales and didn't spot anything nasty - the usual offload to akami for the page contents and a few other IP's.

The DDOS protection does sound feasible as I had two PC's (one with the DNS hack) and neither could get past the holding page.

One interesting thing - I was still getting the holding page even after tickets sold out and the only way to stop it was to clear the cache in IE.

So had they done something funny to the cookies or the code on the page to prevent it refreshing correctly?

I suppose the only other option is to keep running "ipconfig/flushdns" to stop dns poisoning.

[Englishdragon]

I'm a technologically illiterate but am struggling to see why so many people here fail to grasp the simple concept of a system only being able to cope worth so many requests at once. I couldn't access eFestivals during the sale and I'm sure that's for the same reason.....demand to high! Same applies to see tickets surely?!

By the way, I got my tickets from an Internet Explorer window that I left to automatically refresh by itself while I hammered the f5 on google chrome. PURE LUCK...THAT IS ALL. GET OVER IT.

[frostypaw]

Seems to me the pissed off people who failed were all what they considered well prepared...

Were they the people with a shedload of windows and tabs on mega refresh?

[nusha]

See tickets were hired to sell 120,000 tickets which they did - in 1 hr 27 minutes!! I can't really see why anyone is moaning about them as 120,000 people did get tickets........ and only 120,000 were ever going to get tickets.

They aren't miracle workers who can distribute 120,000 tickets amongst 2 or 3 times that amount of people (or more!). For an hour and 10 minutes yesterday I failed to get a single holding page on 4 computers with 3 or 4 browsers open on each and then suddenly I was in on one browser. I didn't do anything different to what I'd been doing the previous hour it was just luck that a spot came up as I refreshed.

I was trying from Australia so thought that was why I was struggling to even connect but it sounds like the same thing happened to everyone and then some eventually got through, some didn't.

God luck in April to those who weren't successful yesterday.

[bamber]

I went into work, prepared, at 8am this morning and used 10 distinct IP addresses each with one open (various) browsers, manually refreshing each as often as possible, to no avail. As Neil says it's all just luck nowadays. I'm gutted, but last year I was in a camper van in France and didn't wake up till 11am, and unsurprisingly didn't get a ticket then either, Got one in one of the final random re-sales and hope to get the same again.

Edited October 6, 2013 by bamber

[eFestivals]

And finally, no system can handle an infinite number of users. But plenty of existing systems could handle T-Day. Think Google, Paypal or Amazon. Think credit card companies. SeeTickets simply get by on an underspecced infrastructure because from a business standpoint, there's no reason not to; they have a captive audience.

From where I'm sat I'd say you're completely wrong about why the system is only as big as it is, as I'm in a similar situation with efests.

Having big enough infrastructure is easily possible. But it would be a massive on-going cost in having that infrastructure that was only used for a few hours each year.

I spend an awful lot of money on hosting for efests as it is. For efests to have the infrastructure able to handle the demand that existed yesterday would require double the spend to hit a "it will probably cope" level, and three times the spend to hit a "I'm confident it will cope" level.

From a sensible business perspective - rather than greed - that extra spend simply isn't justifiable, particularly within the finances the business has to operate from. Given that (despite what people love to think) See isn't a cash cow that makes massive profits, it very possibly doesn't have tens of thousands to spunk on extra infrastructure for just a few hours use.

And then there's the fact that Eavis has squeezed See tickets on the fees it charges (I know for certain no other major ticketing company is prepared to run the system for the same minimal return), to such an extent that See believe they make no money on it at all and quite possibly lose a fair bit; they do it as a "loss leader" to help maintain their UK market position.

It's all very well to criticise See for their failures, but the simple fact is that those "failures" are saving every ticket buyer a chunk of their own money in fees, and it's also the case that none of the criticisers could manage anything better within the same financial constraints.

So, if you believe you can do something better put your hands in your pockets and prove it. The only success you'll have is in impoverishing yourself.

Edited October 7, 2013 by eFestivals

[eFestivals]

I'm a technologically illiterate but am struggling to see why so many people here fail to grasp the simple concept of a system only being able to cope worth so many requests at once. I couldn't access eFestivals during the sale and I'm sure that's for the same reason.....demand to high! Same applies to see tickets surely?!

yep, spot on.

Even I couldn't get onto efestivals.

And I know 100% that the reason was because the system was maxed out, because I got a crash report that said the number of processes the main server was able to handle that it had exactly that number of processes when it crashed.

[marketsqhero]

I went into work, prepared, at 8am this morning and used 10 distinct IP addresses each with one open (various) browsers, manually refreshing each as often as possible, to no avail. As Neil says it's all just luck nowadays. I'm gutted, but last year I was in a camper van in France and didn't wake up till 11am, and unsurprisingly didn't get a ticket then either, Got one in one of the final random re-sales and hope to get the same again.

[Ricci's Special Kebabs]

I went into work, prepared, at 8am this morning and used 10 distinct IP addresses each with one open (various) browsers, manually refreshing each as often as possible, to no avail. As Neil says it's all just luck nowadays. I'm gutted, but last year I was in a camper van in France and didn't wake up till 11am, and unsurprisingly didn't get a ticket then either, Got one in one of the final random re-sales and hope to get the same again.

[eFestivals]

IP you had on the inside of the company's network may have been different but surely you wouldn't have had 10 different outside addresses?

he might have.

I've got 6 'net IP's for my home network (they cost me extra from BT - a fiver a year or something).

Edited October 7, 2013 by eFestivals

[mrtourette]

I'm a technologically illiterate but am struggling to see why so many people here fail to grasp the simple concept of a system only being able to cope worth so many requests at once. I couldn't access eFestivals during the sale and I'm sure that's for the same reason.....demand to high! Same applies to see tickets surely?!

By the way, I got my tickets from an Internet Explorer window that I left to automatically refresh by itself while I hammered the f5 on google chrome. PURE LUCK...THAT IS ALL. GET OVER IT.

[majormajormajor]

I went into work, prepared, at 8am this morning and used 10 distinct IP addresses each with one open (various) browsers, manually refreshing each as often as possible, to no avail. As Neil says it's all just luck nowadays. I'm gutted, but last year I was in a camper van in France and didn't wake up till 11am, and unsurprisingly didn't get a ticket then either, Got one in one of the final random re-sales and hope to get the same again.

Edited October 7, 2013 by majormajormajor

[Jie Bie]

I'm a technologically illiterate but am struggling to see why so many people here fail to grasp the simple concept of a system only being able to cope worth so many requests at once. I couldn't access eFestivals during the sale and I'm sure that's for the same reason.....demand to high! Same applies to see tickets surely?!

By the way, I got my tickets from an Internet Explorer window that I left to automatically refresh by itself while I hammered the f5 on google chrome. PURE LUCK...THAT IS ALL. GET OVER IT.

[artl]

May be 10 different but unlikely - kit that i work with will[[ happily handle 32k to 1 NAT overload [as we used to call it] . only way he could have checked is by using whats my ip etc - who has got time for that on ticket sunday - and what can you do about it if you dont ... i think for next year i am going sell on ebay an adjustable device, whereby using rods and levers a prod can be positioned over the F5 key and attach this to a childs piano keyboard. The deluxe version will be sound triggered and people can either compose their own or play a tune. We can then have a survey which will PROVE that playing Sweet Child in Time was more successful than Flight of the Bumble bee

[creepytennis]

Ok, I have written about this before, seetickets use these

http://www.accumuli.com/flood-protection-i-3321.php

I know a lot about them and they prioritise based on IP, ticket day looks like a DDOS attack

Check my other posts for tips, I got tickets today and it's all about increasing your chances and then luck. I.e. Buying more lottery tickets

[creepytennis]

From where I'm sat I'd say you're completely wrong about why the system is only as big as it is, as I'm in a similar situation with efests.

Having big enough infrastructure is easily possible. But it would be a massive on-going cost in having that infrastructure that was only used for a few hours each year.

I spend an awful lot of money on hosting for efests as it is. For efests to have the infrastructure able to handle the demand that existed yesterday would require double the spend to hit a "it will probably cope" level, and three times the spend to hit a "I'm confident it will cope" level.

From a sensible business perspective - rather than greed - that extra spend simply isn't justifiable, particularly within the finances the business has to operate from. Given that (despite what people love to think) See isn't a cash cow that makes massive profits, it very possibly doesn't have tens of thousands to spunk on extra infrastructure for just a few hours use.

And then there's the fact that Eavis has squeezed See tickets on the fees it charges (I know for certain no other major ticketing company is prepared to run the system for the same minimal return), to such an extent that See believe they make no money on it at all and quite possibly lose a fair bit; they do it as a "loss leader" to help maintain their UK market position.

It's all very well to criticise See for their failures, but the simple fact is that those "failures" are saving every ticket buyer a chunk of their own money in fees, and it's also the case that none of the criticisers could manage anything better within the same financial constraints.

So, if you believe you can do something better put your hands in your pockets and prove it. The only success you'll have is in impoverishing yourself.

[fightoffyour]

Ok, I have written about this before, seetickets use these

http://www.accumuli.com/flood-protection-i-3321.php

I know a lot about them and they prioritise based on IP, ticket day looks like a DDOS attack

Check my other posts for tips, I got tickets today and it's all about increasing your chances and then luck. I.e. Buying more lottery tickets