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2011 Tickets... all down to your ISP


Guest trickydickie

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From my actual IP address (USA) I saw the queue page a few times in four hours, and lost it to time outs again in a matter of minutes. No luck on the international phone order line, either - Skype said that it didn't exist, and it was continually busy from my mobile. VPN through to a London university and I was in the queue instantly, not a single time out, and had a ticket within 20 minutes.

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I'm in uni in Southampton. Had 1 laptop 3 browsers open with about 7 tabs throughout, once one opened they all opened. Once I had bought mine I went through each booking for people at home in Cardiff. None of which could access the site at all let alone get in the queue. Ridiculous system

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I'm using a BT connection in Essex (so reasonably close to the London servers(if they are London based?)). I used Chrome and had an add on that refreshed the pages automatically every 15 seconds. despite having 5 tabs being refreshed 4 times every minute I was constantly getting server busy errors and not getting into the queue for about 3 and half hours. once in the queue tho all the tabs then flicked into the quee and order pages. I managed to order my tickets and an additional ticket for a friend using the order pages. I had another friend that wanted tickets and after adding her details I was thrown into a queuing system again to pay (which hadn't happened on my previous 2 orders) for an hour! we then got back a page that said the details were input incorrectly and they were to be checked. we realized my friend had given me the incorrect postcode for someone on the order. I amended it and tried again it went instantly to the payment page I entered the details but it was to late tickets had sold out. so it seems it took an hour to tell me the details were incorrect! my friend who the tickets were for lives just down the road. so not sure it is down to location.

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sorry but I don't buy this. Me and my flatmate were both trying, on the same wireless broadband connection, she got through to the queuing stage a few times, and I didn't even manage to get into the queue once. She eventually got through and bought everyone's tickets. But we are the same ISP in the same flat. So there's clearly an element of luck involved (we both have pretty similar machines).

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sorry but I don't buy this. Me and my flatmate were both trying, on the same wireless broadband connection, she got through to the queuing stage a few times, and I didn't even manage to get into the queue once. She eventually got through and bought everyone's tickets. But we are the same ISP in the same flat. So there's clearly an element of luck involved (we both have pretty similar machines).

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Why exactly did you feel the need to get through "at least 60 times" ?? You do realise that's bandwidth that people like me who didn't get tickets could have been using? Once you've booked all the tickets you need, let others have a chance.

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I think that was part of the problem, Those who got tickets were able to go straight back in instead of being booted off after getting there tickets and made to start from scratch like the rest of us

Will seetickers sort it out for next year? i very much doubt it! its put me off ever trying to get tickets again to be onehst!

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I'm in Southampton using Be as my provider. On my Mac, using Firefox, with loads of tabs open, I got to book my ticket after an hour, weirdly, on the first backdoor link I had initially opened

which I refreshed along with other ones which expired each time after about 8 refreshes. Dunno why the original one kept going but it did bless it!

Edited by sime
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Live in the North-East, there was 6 of us on the case from 4 different locations. 2 laptops setup from mine (Orange Broadband), 2 from my cousins (Virgin 20meg jobbie) and a couple of Talk Talk accounts….. none of us got a sniff from this, the closest we got was when we tried 3G on an Iphone and got kicked out at payment stage.

Just bad bad luck!!!

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