Survey pop up

[km9]

This new yellow survey pop up is infuriating

[Crazyfool01]

@eFestivals

[eFestivals]

Hi km9, we're not running a yellow survey pop up. It could be from a rogue ad. If any one has seen it and can send me a screenshot I'd appreciate it. Will help us track it down.

[km9]

It's happening constantly

[clarkete]

1 hour ago, km9 said:

It's happening constantly

Not seen any posts from others mention it. What device are you on? 

[km9]

6 hours ago, clarkete said:

Not seen any posts from others mention it. What device are you on? 

Iphone

[km9]

I hope Neil doesn't say I'm rich now because I've got an iPhone 😂

[clarkete]

3 hours ago, km9 said:

I hope Neil doesn't say I'm rich now because I've got an iPhone 😂

NB I have nowt to do with this site and have never had an iPhone, but I'd suggest update it and check for malware 

[Crazyfool01]

signing up for gold makes the site ad free and also funds improvements 

[I am Jon]

I’m getting it now. Fair enough should pay for gold but it’s so intrusive forum is barely useable. 
 Full screen and pops up multiple times after closing without even reloading page. Popped up 5 times just trying to write this!

Can’t even get rid of it by completing the ‘survey’. I’m using iPhone 

Edited March 18 by I am Jon

[Crazyfool01]

16 minutes ago, I am Jon said:

I’m getting it now. Fair enough should pay for gold but it’s so intrusive forum is barely useable. 
 Full screen and pops up multiple times after closing without even reloading page. Popped up 5 times just trying to write this!

Can’t even get rid of it by completing the ‘survey’. I’m using iPhone 

@eFestivals this must be the issue northern angel mentioned 

[Crazyfool01]

@eFestivals @StoneCircle also having an issue with this survey thats preventing login and making it nearly impossible to renew gold 

[StoneCircle]

@eFestivals I can take out monthly gold subscription but not annual, any idea what I need to do? Getting the screenshots below......My Gold Membership lapsed a lot more recently than this.

 P

Edited March 20 by StoneCircle

[StoneCircle]

@eFestivals This is making the site completely unusable on my phone, this add is on constant repetition 

[Neil]

strangely, as just about the only other person around here not a gold member - so still getting adverts, i've not had that pop-up at all.

[StoneCircle]

On 3/22/2024 at 6:51 PM, Neil said:

strangely, as just about the only other person around here not a gold member - so still getting adverts, i've not had that pop-up at all.

It's only on my Android phone and it's still happening. 

[Neil]

3 hours ago, StoneCircle said:

It's only on my Android phone and it's still happening. 

i often use my android phone for here and have never seen it.

[StoneCircle]

On 3/20/2024 at 12:45 PM, StoneCircle said:

@eFestivals I can take out monthly gold subscription but not annual, any idea what I need to do? Getting the screenshots below......My Gold Membership lapsed a lot more recently than this.

 P

@eFestivals Please can you look into this please? I have also sent you a DM. Thanks!

[StoneCircle]

Hi @eFestivals

Still the same....

[StoneCircle]

Just to say that @eFestivals Iggy managed to fix my issue and I am now Gold again! 

Many thanks, no more adverts!! 🥳