Unsuccessful registration for Glasto 2024 and no means of communicating with Seetickets

[Deborah1968]

My friend in Australia is trying to get registration from Seetickets so that she can try and get a ticket when the window opens later in the year. She gets the acknowledgement email to say her registration has been received but then hears nothing more. On both occasions she has waited at least two or three weeks for a response and there has been nothing in her spam folder. She has tried contacting Seetickets through their customer service page but has had the same response. We cannot find a number to call or a means of communicating directly with Seetickets. 

Any suggestions please?

[Nobody Interesting]

1 hour ago, Deborah1968 said:

My friend in Australia is trying to get registration from Seetickets so that she can try and get a ticket when the window opens later in the year. She gets the acknowledgement email to say her registration has been received but then hears nothing more. On both occasions she has waited at least two or three weeks for a response and there has been nothing in her spam folder. She has tried contacting Seetickets through their customer service page but has had the same response. We cannot find a number to call or a means of communicating directly with Seetickets. 

Any suggestions please?

Have they tried to see if there are registrations linked to their email address? 
When I re-registered I never got any emails but on checking my email address there it was.

[Deborah1968]

Thanks for the response. My friend finally had a response rejecting her photograph so she's going to try again and hope that she gets registered before it's too late. It's just so frustrating that there's no way to communicate directly with them when there are problems. 

[BlueDaze]

I verified my family registrations when GFL told you to a few weeks ago...

Then this week they sent a reminder so (being a worrier) i checked the registrations again... They had managed to youngest daughters forename onto eldest daughters registration...!

I edited and corrected the erroneous forename and checked again and they had transposed the both of them! So 2 incorrect forenames.... (I hadn't been drinking)

I edited the both of them and that seemed to work... 

Now have to scurry off and check again.. (all OK)

Edited September 8, 2023 by BlueDaze
paranoia

[med]

I've had a third email asking me to check my registrations 'FINAL Registration Check Reminder - ACTION REQUIRED' but I've already done it twice, is everyone receiving reminders after they've already done it?

[incident]

47 minutes ago, med said:

I've had a third email asking me to check my registrations 'FINAL Registration Check Reminder - ACTION REQUIRED' but I've already done it twice, is everyone receiving reminders after they've already done it?

Nope.

I suspect you haven't done it fully.

[Crazyfool01]

38 minutes ago, incident said:

Nope.

I suspect you haven't done it fully.

I’ve recieved an email … they seem to go out anyway in batches weather you’ve confirmed or not 

[Crazyfool01]

Scrap that the email was sent to another email account for an old registration…. Hopefully I’m all good 🙂 

[med]

I've worked out what I'm doing wrong now.  Thank you for your replies 🙂