Problem with registration

[Spacey]

Just wondering if anyone else is having problem with registration. I’ve been registered before but it’s run out. I’ve now tried 3 times. Got the e mail thanking me for registering and saying I will get another when my photo is approved but that’s it. I’ve waited the 3 days each time. Looked in junk etc but nothing. What’s going on? There is no one to contact to ask!

[stuartbert two hats]

I'd contact SeeTickets:

Quote

All public ticket sales and registration are managed by the Festival’s nominated ticket agency – Seetickets.The Festival Office does not have access to information about individual bookings or transactions.  If you have an enquiry specific to registration or your ticket purchase, please contact Seetickets, via their Customer Services Page or call 0115 896 0073.

https://www.glastonburyfestivals.co.uk/contact-us/

[Spacey]

Thanks I’ve contacted the festival office. Can’t contact See as they want a reference number which I don’t have and I can’t see any way of contacting them

[stuartbert two hats]

1 hour ago, Spacey said:

Thanks I’ve contacted the festival office. Can’t contact See as they want a reference number which I don’t have and I can’t see any way of contacting them

What about the phone number above? 0115 896 0073

[Spacey]

4 hours ago, stuartbert two hats said:

What about the phone number above? 0115 896 0073

I’ll try that. Thanks. Couldn’t find it when I went direct to Seetickets and missed it in your post. I’ve e mailed them for now

by the way where did that quote with the phone number on come from? I’ve been looking everywhere on Glastonbury site and Seetickets site for a way to contact them and didn’t see that 

Edited July 9, 2018 by Spacey

[stuartbert two hats]

41 minutes ago, Spacey said:

I’ll try that. Thanks. Couldn’t find it when I went direct to Seetickets and missed it in your post. I’ve e mailed them for now

by the way where did that quote with the phone number on come from? I’ve been looking everywhere on Glastonbury site and Seetickets site for a way to contact them and didn’t see that 

Clicked Contact from the main menu, then from there selected "other enquiries" from the "in this section" menu, then clicked the "our contact form" in the body of the article.

http://www.glastonburyfestivals.co.uk/contact-us/

Edited July 9, 2018 by stuartbert two hats

[Spacey]

1 hour ago, stuartbert two hats said:

Clicked Contact from the main menu, then from there selected "other enquiries" from the "in this section" menu, then clicked the "our contact form" in the body of the article.

http://www.glastonburyfestivals.co.uk/contact-us/

Not exactly easy to find then. Thanks for that

[meirionw]

It seems to be taking longer than 3 days as I tried to edit my daughter photo and it took 5 working days and guess what? It got rejected so I am waiting again now for an update

[Spacey]

I've been waiting over a week for the first one, 6 days for the second and 3 working days for the third.

Just phoned them and it sounds like they can't get through them quick enough. They have lots to check.

 

 

Edited July 10, 2018 by Spacey

[1986]

How do I know if my registration has expired? Do they send an email or do am I supposed to be more on the ball?

[alanr]

This is what you need

https://glastonbury.seetickets.com/registration/lookup

 

ARR

[MrZigster]

On 10 July 2018 at 11:58 AM, Spacey said:

I've been waiting over a week for the first one, 6 days for the second and 3 working days for the third.

Just phoned them and it sounds like they can't get through them quick enough. They have lots to check.

 

 

That sounds ominous for T day

[semmtexx]

8 hours ago, MrZigster said:

That sounds ominous for T day

Nahh - could just be the worried well, ie people who went last year just think they need to reregister rather than it rolls on. 

[Spacey]

My registration came through. Very soon after I phoned Seetickets!

[1986]

On ‎7‎/‎20‎/‎2018 at 9:03 AM, alanr said:

This is what you need

https://glastonbury.seetickets.com/registration/lookup

 

ARR

Great help thank you.

[gooner1990]

I had to re-register as my email (fsnet) is no longer valid so now have a gmail account.

did it on Wednesday evening and not got anything back yet.