Ticket despatched!

[modey]

Now I am really confused.... from teh seetickets tracker...

Tickets have been despatched from our offices to xxxxxx

on 02/06/2010 sent Special Delivery to:

Errr special delivery is Royal Mail last time I checked

[dibbul]

If you need to call DX use this number so you won't be charged 01604782806.

[ProperTea]

Used the above- much better than 5p per min on 0845 number especialy as you are on hold to DX for so long.

As soon as you get through ask to speak to the Glastonbury team- after being on hold (again) - they all seem very nice & helpful

Cheers

[welsho26]

Grrr just got off the phone to them. Apparently the email I received on the 26th was in error and See haven't sent them the tickets yet... but the tracker on See says they have. Who to believe?

[ProperTea]

That seems a nightmare, im still awaiting a dx mail, so may give them a ring

How long where ya on hold for?

You tried ringing see tickets?

[sizzlefee]

Got an email last Saturday saying tickets had been dispatched and DX would contact me about delivery.

Got to Friday and still heard nothing so rang DX.. got cut off twice but 3rd time got through to someone who told me not to leave the house or to make sure a family member was in as they would be delivering today. Dad stayed in for 10 hours.. no tickets arrived.

Saturday morning I got a ring of the mother telling me that my tickets had arrived and she told the man that she would have one happy son and he replied that they were up to their eyeballs with tickets and that they were rushing around trying to deliver them.

My mum then started to read everything from the small booklet about not taking bottles etc bless her.. she likes to think shes involved with it all..

So have tickets finally..

[groggits]

Rang the 01604 number and got through, no wait. (thanks for posting that up!) Girl I spoke to said my tickets were signed for this morning! So spoke to my mother in law which is where they were being delivered. She spoke to the courier about the delay, when she signed for them, and the guy told her they only release a few tickets each day because parcels are their most urgent priority delieveries! Good service at DX via that number though - she laughed when she realised I didn't know they'd been delivered. Oops!

[ProperTea]

Just got off the phone to See - as far as they're concerned they sent tickets out to the courier at the end of the last month. So DX don't have them, See don't have them and I don't have them. It would appear they've been lost.

Someone from See is 'looking into it' and giving me a call back later on apparently.

Very stressful

[Digi]

Phoned DX on Friday to arrange a delivery for today as I normally work Mon-Fri but am having the day off today! All went smoothly and tickets arrived 5 minutes ago... Was asked for both ID and to sign for them!!

Twas 3 years since we registered so looking at the photos on the tickets has been a right giggle!! Hubby's is a head and shoulder shot of him pissed in a bar in New York, and mine is... wait for it.... of me in bed!!! Just my head and shoulders but you can tell I *ahem* have no kit on and the only thing i'm wearing looks to be a sleepy satisfied smile!! I seem to remember they weren't quite as strict with the photos back then but god knows what possessed me to use THOSE!!!

Anyway... they are here along with the parking pass - so I am a very giddy kipper right now!!

... I can do the hoovering as I was too scared to turn it on incase I didn't hear the knock on the door!!

[scorp]

I'm gonna give them a call in a minute. Really wasn't on hold for long considering, max 5 minutes.

[sizzlefee]

the 'dedicated' team seems non too keen to pick up the phone at the mo. its ringing and ringing...and ringing...................and haint being answered.

[scorp]

No how you feel... no one answered for me until the 3rd time! Just hold on!

Edited June 7, 2010 by scorp

[JENNYWOOWOO]

A week has gone by since the See email, and still no email from DX,if I have only got my see tickets order number can I still ring DX? what info will they ask for?

[groggits]

A week has gone by since the See email, and still no email from DX,if I have only got my see tickets order number can I still ring DX? what info will they ask for?

[Mrs*E*]

Hi, just wanted to say to people not to stress too much, (if you can, although i know i was) i got e-mail from see nearly two weeks ago , no email from dx, tickets delivered friday.. luckily my son was in so he signed for them. the envelope had royal mail stamp thingy on it so not sure if it was our lovely postie or courier.

[ProperTea]

Oh my god! What a day!

I rang DX this morning to be told they had never received my ticket from See. Rang See up before and they said they definitely sent the tickets to DX on the 26th of May and they would investigate and try and track down where the ticket had been lost, then ring me back.

Sat in waiting for the phone call back from them and... my tickets arrive.

Total shambles, but thank god my tickets have finally arrived

[phillyfaddle]

Oh my god! What a day!

I rang DX this morning to be told they had never received my ticket from See. Rang See up before and they said they definitely sent the tickets to DX on the 26th of May and they would investigate and try and track down where the ticket had been lost, then ring me back.

Sat in waiting for the phone call back from them and... my tickets arrive.

Total shambles, but thank god my tickets have finally arrived

[Mrs*E*]

Oh my god! What a day!

I rang DX this morning to be told they had never received my ticket from See. Rang See up before and they said they definitely sent the tickets to DX on the 26th of May and they would investigate and try and track down where the ticket had been lost, then ring me back.

Sat in waiting for the phone call back from them and... my tickets arrive.

Total shambles, but thank god my tickets have finally arrived