abiwish Posted March 29, 2022 Report Share Posted March 29, 2022 2 minutes ago, mikegday said: Go go go ! They’re on! damn... must've gone already! Quote Link to comment Share on other sites More sharing options...
mikegday Posted March 29, 2022 Report Share Posted March 29, 2022 Just now, abiwish said: damn... must've gone already! It’s still coming up for me? Sign in & out? Quote Link to comment Share on other sites More sharing options...
incident Posted March 29, 2022 Report Share Posted March 29, 2022 Yep I'm seeing Glastonbury Steward live Quote Link to comment Share on other sites More sharing options...
mikegday Posted March 29, 2022 Report Share Posted March 29, 2022 10 minutes ago, incident said: My guess - and it is just a guess - is that the correlation won't be quite as directly visible - Live Chat probably means someone in Supporter Relations, who'll need to make a note on your record which then gets passed to the Festivals Team to action. I think this is the case if you email. But following the live chat just then I got an email within few minutes acknowledging refund and profile shows cancelled. Quote Link to comment Share on other sites More sharing options...
abiwish Posted March 29, 2022 Report Share Posted March 29, 2022 oh god I'm signing in and out but not showing?! Quote Link to comment Share on other sites More sharing options...
incident Posted March 29, 2022 Report Share Posted March 29, 2022 Just now, mikegday said: I think this is the case if you email. But following the live chat just then I got an email within few minutes acknowledging refund and profile shows cancelled. Fair enough - Wasn't sure whether the Live Chat would direct you to someone able to make that change or not. Quote Link to comment Share on other sites More sharing options...
incident Posted March 29, 2022 Report Share Posted March 29, 2022 1 minute ago, abiwish said: oh god I'm signing in and out but not showing?! Hard Refresh your Web Browser - Hold Down Ctrl and Press F5. This will force load a completely clean copy of the page. 1 Quote Link to comment Share on other sites More sharing options...
mikegday Posted March 29, 2022 Report Share Posted March 29, 2022 1 minute ago, abiwish said: oh god I'm signing in and out but not showing?! All the others festivals are showing ye? Clear cookies? I literally don’t know sorry! But I can see them 😟 try live chat? Quote Link to comment Share on other sites More sharing options...
stuie Posted March 29, 2022 Report Share Posted March 29, 2022 Not showing for me either! Must have gone. Quote Link to comment Share on other sites More sharing options...
incident Posted March 29, 2022 Report Share Posted March 29, 2022 Appears to have gone now anyway. Quote Link to comment Share on other sites More sharing options...
abiwish Posted March 29, 2022 Report Share Posted March 29, 2022 damn. Thanks so much though everyone, what a shame. Quote Link to comment Share on other sites More sharing options...
abiwish Posted March 29, 2022 Report Share Posted March 29, 2022 @incident and @mikegday did they pop up from already being in the portal? or did you have to log (out/)in to see them? worried if i stick to just refreshing they won't show up again... Quote Link to comment Share on other sites More sharing options...
mikegday Posted March 29, 2022 Report Share Posted March 29, 2022 10 minutes ago, abiwish said: damn. Thanks so much though everyone, what a shame. Gutted sorry 😞 best of luck & don’t give up! 1 Quote Link to comment Share on other sites More sharing options...
incident Posted March 29, 2022 Report Share Posted March 29, 2022 Just now, abiwish said: @incident and @mikegday did they pop up from already being in the portal? or did you have to log (out/)in to see them? worried if i stick to just refreshing they won't show up again... You don't need to log in/out to see changes.. Just refresh. Quote Link to comment Share on other sites More sharing options...
March Hare Posted March 29, 2022 Author Report Share Posted March 29, 2022 (edited) From what I understand there isn’t always a clear time link between a cancelled spot and it appearing again on the site. They have lots of manual processes at the back office and sometimes they bunch up a load of places and then release dozens at the same time Edited March 29, 2022 by March Hare Quote Link to comment Share on other sites More sharing options...
abiwish Posted March 29, 2022 Report Share Posted March 29, 2022 1 minute ago, mikegday said: Gutted sorry 😞 best of luck & don’t give up! thank you anyway, the help is much appreciated. 1 minute ago, incident said: You don't need to log in/out to see changes.. Just refresh. Okay glad to hear. back to refreshing then... as my webpage monitor didn't pick up the change either. Quote Link to comment Share on other sites More sharing options...
March Hare Posted March 29, 2022 Author Report Share Posted March 29, 2022 1 minute ago, incident said: You don't need to log in/out to see changes.. Just refresh. And this ☝🏽👍🏽 1 Quote Link to comment Share on other sites More sharing options...
mikegday Posted March 29, 2022 Report Share Posted March 29, 2022 1 minute ago, abiwish said: @incident and @mikegday did they pop up from already being in the portal? or did you have to log (out/)in to see them? worried if i stick to just refreshing they won't show up again... can’t recall what I done so don’t want to say wrong info!! Maybe you could go to your profile page and back to add a festival page, instead each time Quote Link to comment Share on other sites More sharing options...
incident Posted March 29, 2022 Report Share Posted March 29, 2022 I had this a few years ago when I stupidly didn't get my Shambala place in priority, spent about 3 weeks refreshing periodically while at work and finally got one a few weeks before the festival. Every refresh will show the current available list as it is at that moment. I suspect it'll get a bit easier to spot changes once Campaigner and Shop applications close (I guess in a week or two?), as the "default" status for Glastonbury will show as sold out so can just wait for that to change. Quote Link to comment Share on other sites More sharing options...
abiwish Posted March 29, 2022 Report Share Posted March 29, 2022 1 minute ago, incident said: I had this a few years ago when I stupidly didn't get my Shambala place in priority, spent about 3 weeks refreshing periodically while at work and finally got one a few weeks before the festival. Every refresh will show the current available list as it is at that moment. I suspect it'll get a bit easier to spot changes once Campaigner and Shop applications close (I guess in a week or two?), as the "default" status for Glastonbury will show as sold out so can just wait for that to change. Okay glad to hear. Don't know why it was showing for some and not me then... But I was thinking the same thing re. campaigner and shop closing, so fingers crossed. Just hoping to catch a spot this week given it might be the most likely time after resale... but know they'll pop up throughout Quote Link to comment Share on other sites More sharing options...
March Hare Posted March 29, 2022 Author Report Share Posted March 29, 2022 33 minutes ago, incident said: My guess - and it is just a guess - is that the correlation won't be quite as directly visible - Live Chat probably means someone in Supporter Relations, who'll need to make a note on your record which then gets passed to the Festivals Team to action. Agree, it’s not all run out of a system. It needs people to action at each step. This is what I’ve picked up chatting to more experiences supervisors who mix with the full time Oxfam staff Quote Link to comment Share on other sites More sharing options...
mikegday Posted March 29, 2022 Report Share Posted March 29, 2022 Just now, abiwish said: Okay glad to hear. Don't know why it was showing for some and not me then... But I was thinking the same thing re. campaigner and shop closing, so fingers crossed. Just hoping to catch a spot this week given it might be the most likely time after resale... but know they'll pop up throughout Cancellation deadline 09/05 too might be a flurry Quote Link to comment Share on other sites More sharing options...
abiwish Posted March 29, 2022 Report Share Posted March 29, 2022 Just now, mikegday said: Cancellation deadline 09/05 too might be a flurry ah good to know, thanks Quote Link to comment Share on other sites More sharing options...
March Hare Posted March 29, 2022 Author Report Share Posted March 29, 2022 Sometimes when you refresh it looks like there is a place but when you click the drop down it isn’t there. Can give false hope. Just the way the website displays Quote Link to comment Share on other sites More sharing options...
incident Posted March 29, 2022 Report Share Posted March 29, 2022 It's already been mentioned, but I would remain confident for a good while yet - looking back at the thread from last time, people were still getting places up until June 21st (the friday before gates opened). Quote Link to comment Share on other sites More sharing options...
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