This is getting ridiculous!

[amfy]

I would agree that the "back button" should go but I actually don't think it worked in as large a proportion of cases as people think. It certainly never worked for me. I think that most people who found it relatively easy to get back in and book for others were able to do so because on some level they had "a computer that had done it once already" - whether this was cookies, pathways, isps, browsers, whatever. I have no clue. It was mainly having a computer that could do it once that allowed people to get back in again and again.

Many of those on facebook etc had "multiple browsers open with booking pages" - this is nothing to do with the back button.

I don't know why my computer could do it - it is nothing special. It took 2 and a half hours the first time, but I do know that once it did it once, it was able to keep doing it, not immediately, but more easily each time. I got back through in about 20 minutes to help out some friends who couldn't get near it. Later, having closed down my computer and come back to it, I tried for someone from the net who I had also helped last year, and it only took me 10 minutes to get a page up, but we hit "sold out" on the final page of the transaction which was heartbreaking.

What I am saying is generally - I don't think getting rid of the back button would change things as much as people would like to think. I think people get through again and again due to other computer stuff which is less easy to eradicate. People are never going to stop getting tickets for friends if they can, and I don't think there a practical way to stop it.

Big groups are at an advantage, that will be the same in any system you care to name. Start queueing outside record shops - if there are just 2 of you, you're pretty much there for the duration, whereas a group can relay it between them for as long as it takes. Stagger computer sales over 7 days, and one or two of you will need to be taking 3- 5 days off, 5 upwards and you'll only need to be using a day of your annual leave.

I am sure that last year the back button was only a crashed page function - i.e. - if you were submitting your details and it didn't work you could go back and try again without going right back to the beginning. For me that is the only purpose a back button should serve.

Get rid of the back button for ordering more tickets of course - but I'm thinking it won't make the difference people are hoping for.

[Pinhead]

I begrudge no-one for getting their tickets this way, though I think it was a little selfish to get 50, 60, 70 or even more through a single session like some people have been congratulating themselves for doing. I think most of us would have probably taken advantage of an open session offered by someone else to get their tickets - especially towards the end of the sale. I only begrudge See for leaving such an openly exploitable facility in their system - one which makes a mockery of the 8 tickets max 'rule'.

See really should take this session recycle facility out. How long will it be before we begin to hear of people touting their open session to others at internet cafe's for a fiver so that they can get their tickets? Simple economics - anyone who has a control over an attractive resource has the ability to regulate and charge for access to it.

I'm sure Eavis would not want to open up any potential new touting arena.

[Pinhead]

I would agree that the "back button" should go but I actually don't think it worked in as large a proportion of cases as people think. It certainly never worked for me. I think that most people who found it relatively easy to get back in and book for others were able to do so because on some level they had "a computer that had done it once already" - whether this was cookies, pathways, isps, browsers, whatever. I have no clue. It was mainly having a computer that could do it once that allowed people to get back in again and again.

Many of those on facebook etc had "multiple browsers open with booking pages" - this is nothing to do with the back button.

I don't know why my computer could do it - it is nothing special. It took 2 and a half hours the first time, but I do know that once it did it once, it was able to keep doing it, not immediately, but more easily each time. I got back through in about 20 minutes to help out some friends who couldn't get near it. Later, having closed down my computer and come back to it, I tried for someone from the net who I had also helped last year, and it only took me 10 minutes to get a page up, but we hit "sold out" on the final page of the transaction which was heartbreaking.

What I am saying is generally - I don't think getting rid of the back button would change things as much as people would like to think. I think people get through again and again due to other computer stuff which is less easy to eradicate. People are never going to stop getting tickets for friends if they can, and I don't think there a practical way to stop it.

Big groups are at an advantage, that will be the same in any system you care to name. Start queueing outside record shops - if there are just 2 of you, you're pretty much there for the duration, whereas a group can relay it between them for as long as it takes. Stagger computer sales over 7 days, and one or two of you will need to be taking 3- 5 days off, 5 upwards and you'll only need to be using a day of your annual leave.

I am sure that last year the back button was only a crashed page function - i.e. - if you were submitting your details and it didn't work you could go back and try again without going right back to the beginning. For me that is the only purpose a back button should serve.

Get rid of the back button for ordering more tickets of course - but I'm thinking it won't make the difference people are hoping for.

[Digi]

I begrudge no-one for getting their tickets this way, though I think it was a little selfish to get 50, 60, 70 or even more through a single session like some people have been congratulating themselves for doing. I think most of us would have probably taken advantage of an open session offered by someone else to get their tickets - especially towards the end of the sale. I only begrudge See for leaving such an openly exploitable facility in their system - one which makes a mockery of the 8 tickets max 'rule'.

See really should take this session recycle facility out. How long will it be before we begin to hear of people touting their open session to others at internet cafe's for a fiver so that they can get their tickets? Simple economics - anyone who has a control over an attractive resource has the ability to regulate and charge for access to it.

I'm sure Eavis would not want to open up any potential new touting arena.

[whisty]

For all those that take issue with the people saying it's unfair for for somebody else to be able to get 10,20,30,40,50,60,70, tickets or whatever the figure.

Maybe, the day you aren't able to get a ticket for whatever reason will humble you a little.

[Paul ™]

I begrudge no-one for getting their tickets this way, though I think it was a little selfish to get 50, 60, 70 or even more through a single session like some people have been congratulating themselves for doing. I think most of us would have probably taken advantage of an open session offered by someone else to get their tickets - especially towards the end of the sale. I only begrudge See for leaving such an openly exploitable facility in their system - one which makes a mockery of the 8 tickets max 'rule'.

Edited October 7, 2010 by Paul ™

[Paul ™]

the session recycle facility here took people straight back to being able to book even more tickets, by design

[Digi]

For all those that take issue with the people saying it's unfair for for somebody else to be able to get 10,20,30,40,50,60,70, tickets or whatever the figure.

Maybe, the day you aren't able to get a ticket for whatever reason will humble you a little.

[whisty]

I wasn't able to get a ticket myself - I couldn't get a sniff of seetickets let alone a booking page! A friend went back online and got mine for me after he had already gotten his own. I'm humbled that he could be arsed to give up a significant part of his Sunday to help me out

Edited October 7, 2010 by whisty

[Digi]

You're a lucky humble

[duncbob]

I absolutely appretiate it and honestly, I really hope everyone who still needs a ticket manages to get one! Hearing about people you know online not being so lucky really does take the shine off things but this whole 'people were selifsh etc etc' thing is just becomming silly now! 137,500 tickets went to 137,500 registered users... Noone helping others out gained from it - except perhaps the card details of a few strangers! lol

[Pinhead]

Help me out here, because I truly do not see what was selifsh about it. Yep, blame See for having some sort of glitch in their system but to call those that sat for over 4 hours at their computers helping people out 'selfish' once they had already gotten their tickets and could have been back in bed!?!? What exactly was their gain?? There wasn't one, other than the thanks for the person they got tickets for! Any single one of us could have been lucky enough to have a mate who could get back onto the site and then all that would be different is the usernames of the people posting!

[fumps]

I dont get why people keep saying that only the ones really trying got the tickets.

I was part of a group of 30 people all trying at the same time we were all trying with a phone, laptop & a home PC so that is 90 differant ways & not a single person in our group got even close to a cue.

Were were F5ing like Joe 90 while seeing peoples Facebook comments saying they were booking several times over & walking away with 20 tickets plus.

I can see where peoples frustration comes from. it was utterly demoralizing.

I dont for a second think i can come up with a better system thats in place, but i do believe the 8x Ticket rule should be enforced without the back button. or better still 1x transaction per card/household/ session ect.

Just a way to prevent this from happening again.

[amfy]

To be honest it's the not getting tickets in the past that makes me want to keep going and get tickets for as many other people as I can! I'm still at it now and I've got mine, and my "real world" friends have got theirs, but when I didn't have tickets random internet people helped me - successfully in 2004, but to no avail in 2005. That's why I have no problem with anyone helping their friends or random internet people now - all of them are just people trying to get to Glastonbury.

When I didn't get tickets in 2004 & 2005 I was hopping mad - but it's a grieving process - denial, anger, bargaining, depression, acceptance. In 2005 I watched it on telly and cried and cried, but I didn't die, and I did get to go again. Anything I post isn't to say miserably "get over it", but is to try and get people past "anger", it's just a horrible place to be, especially in relation to Glastonbury. "Bargaining" is the place to get to - don't worry about getting to depression and acceptance for now (hope that you don't have to meet those bastards in April) - move on and focus on working out how to max re-sale chances.

[Pinhead]

So helping out others is selfish? You don't half talk some shite... guess you won't be looking for help during any re-sales then

Nope - if the site comes up again, going to email everyone on the ticket wanting list and let everyone dive in to get their own.

And how many times do you need told, there was no 8 tickets max rule

[rainbow girl]

Sitting here reading these comments with interest - I am very fortunate that I have got a ticket as someone was able to get one for me within the first few minutes of the sale starting on Sunday. That said, I sat at my computer for four hours after that, and was able to secure a couple of screens about three hours in, as I wanted to be able to help friends out....when this was achieved, I sat again and found myself helping friends of a friend. In total, over a four and a half hour time period, I helped about half a dozen people, some of whom I have never met, but are friends of friends. I feel particularly dreadful as I had nearly finished another transaction for someone when the final screen came up declining payment on the grounds that "insufficient tickets" were available for the number of tickets (2) that I was requesting.

So, should I continue to monitor the sites because I only work part time, on behalf of two friends whom I now am willing to help, or should I withdraw on the basis that I've got my ticket, and shouldn't "clog up" the system on behalf of anyone else?

(For what it's worth, I agree that the system should be refined, but I certainly wasn't able to refresh/use the back button or anything similar - I just made sure I was up early, not hungover and didn't take my eyes off the screen for a very long time!)

[whisty]

I want to be a friend of everybody that got tickets, please add me as a facebook fiend.

[Paulvw]

See tickets should just stop the ability to rebook more tickets.

I can't see that it's fair to have an increased chance of being able to book tickets once you have already booked tickets.

If they want to use that session to book tickets for 'casuals' so be it. If someone wants to try to book again they should have the same chance, as the others trying to book at that point in time, rather than an increased chance.

A definite start time would also be fairer overall.

Lowering the ticket limit to 6 might help. But I bet that the majority of tickets are sold in groups of 4 or less.

[MamaJojo]

In 2005 I watched it on telly and cried and cried

[Pinhead]

Quite - I think we're mainly all in agreement that the session recycle facility should go at any rate, and that a max 8 tickets per session rule should be in place instead for 2013. Those without tickets should now focus on the resales which seem to have been pretty successful in past years at getting 'stragglers' in.

[Paul ™]

Awww, they could have been back in bed . . .

As I've said before, I don't begrudge people for exploiting the facility - it’s really a See issue. But yes, I do feel it was a little selfish for some people to sit there and get 60, 70, 80 or a higher number of tickets all for all their 'mates' on facebook, and in some cases indeed anyone else on there who happened to tap them on the shoulder at the time, hogging the system whilst the rest of us sat outside trying to get the systems attention for the first time. Their gain, as you ask, was to get all their mates in, so they can all go to the festival together. I agree that most of us would have exploited this loophole too if given a chance, especially as tickets began to run out - however I would have personally felt it unfair if I had booked more than 8 tickets for anyone in my open session.

And whilst were on the subject of people exploiting this facility as apparently being 'helpful' and an example of the 'true Glastonbury Spirit", as some have stated in rather a self-congratulatory way on these boards, I believe that the true Glastonbury Spirit has been far more amply demonstrated by those people who, even though they have already secured tickets in the original sale, have offered up their time and effort to monitor and alert those people who did not as soon as the See booking site goes up again for any unofficial resale. That's the true spirit - far more helpful and constructive than comments such as 'tough - thats life' and 'get over it'.

Edited October 7, 2010 by Paul ™

[Pinhead]

So, should I continue to monitor the sites because I only work part time, on behalf of two friends whom I now am willing to help, or should I withdraw on the basis that I've got my ticket, and shouldn't "clog up" the system on behalf of anyone else?

[whisty]

[quote name='Paul ™' timestamp='1286443114' post='3428768'

I would do the same this year aswell, just hope that the same method becomes available

Edited October 7, 2010 by whisty

[whisty]

Anyway, good luck to all people trying desperately & who have F5 imprinted on their index finger. I have to get away from this madness for a while.

[Pinhead]

*yawn*

You really don't get it do you, the people I helped where all friends off this very website, a festival community and people I consider good friends.. not just 'mates' on facebook. Maybe you should read up on what a community is and what it means!

So if the opportunity arises at a further re-sale to book more than 8 tickets for people that need them, or if you are asked by someone to book them tickets if you can, what is your thoughts on that? Will you do it?

Last year I went out my way aswell, even to the stage of travelling to friends houses to book them tickets several months after T-Day as I knew a way to book tickets despite them not being available on the website. And that was including several members of eFestivals who were ticketless, that I PM'd personally to get them for them or tell them the method!

I would do the same this year aswell, just hope that the same method becomes available