Deposits refunded

[harriet]

Sorry I think this may have been posted before but I cannot find it, my friend has had his deposit refunded but when he checked his booking it said his booing was still there? I think someone said it's happened to a few people and it was all ok? He's going to get in touch with see tickets to confirm but thought I would check with you guys and gals as well for hopefully reassurance, thanks in advance

[Lucy92]

Just now, harriet said:

Sorry I think this may have been posted before but I cannot find it, my friend has had his deposit refunded but when he checked his booking it said his booing was still there? I think someone said it's happened to a few people and it was all ok? He's going to get in touch with see tickets to confirm but thought I would check with you guys and gals as well for hopefully reassurance, thanks in advance

Did he pay for someone else's ticket on his card that didn't pay their balance?

[harriet]

Just now, Lucy92 said:

Did he pay for someone else's ticket on his card that didn't pay their balance?

No everyon is going 

[Lucy92]

Just now, harriet said:

No everyon is going 

Ah ok, that's what seems to have happened to others, the refund wasn't theirs but someone else they paid for who either cancelled or didn't pay the balance. Happened to me (at this point I didn't have tickets but got them for a friend who couldn't go so the money came back to me)

[The60ftOctopus]

Best bet is to give seetickets a call 0871 220 0260

Make sure you have all booking references ready to hand, for both the deposit and main sales. 

[harriet]

Thanks he's going to do that he has his confirmation emails including for the full payment but still a bit worrying 

[Nobody Interesting]

21 minutes ago, harriet said:

Thanks he's going to do that he has his confirmation emails including for the full payment but still a bit worrying 

Use this link to  add reg numbers to find out which have tickets
http://glastonbury.seetickets.com/event/addregistrations

[harriet]

Thank you all x 

[carlosj]

6 hours ago, The60ftOctopus said:

Best bet is to give seetickets a call 0871 220 0260

Make sure you have all booking references ready to hand, for both the deposit and main sales. 

Say no to 0870 has this number alternative for anyone to avoid the premium cost, 0115 912 9105 although I've not tried it.

[harriet]

1 hour ago, carlosj said:

Say no to 0870 has this number alternative for anyone to avoid the premium cost, 0115 912 9105 although I've not tried it.

Thank you 

[Sasperella]

Anyone else just checked their spam inbox for such a message, just incase!?

[jdizzle]

That is odd let us know how you get on fingers crossed its all ok 

[phillyfaddle]

On 4/30/2017 at 9:49 AM, harriet said:

Thanks he's going to do that he has his confirmation emails including for the full payment but still a bit worrying 

If he's got a confirmation email for the full payment balance, then am sure all will be well :-) However, it's worth him checking too that the money actually left his bank account.

I had an issue in 2010, thought I'd paid the balance and had the confirmation email. BUT....there was a problem with See's card payment system which meant the balance payment didn't go through. However, See's customer service called me to sort it out, they didn't just cancel my tickets. Mind you, that was 7 years ago....!

[themuel]

Just now, Scruffylovemonster said:

and things were very different then. 

Outstanding work 

[phillyfaddle]

6 minutes ago, Scruffylovemonster said:

and things were very different then. 

hoping in this case, for the OP's friends, they're not......I just couldn't believe it was 7 years ago. I was a mere kid then 

[harriet]

Thanks all I will get him to double check with see tickets 

[Lucy92]

7 minutes ago, harriet said:

Thanks all I will get him to double check with see tickets 

I'd definitely double check that the people he paid for paid their balance too! 

[themuel]

9 hours ago, Scruffylovemonster said:

and things were very different then. 

I've just seen this again. It really is a different class.