sluggybear Posted June 6, 2023 Report Share Posted June 6, 2023 Hey all, Just checked my ticket tracking and found out it has been delivered to the wrong address. Has anyone had to deal with SeeTickets/this before? I've submitted a query on their contact form so am waiting for a reply. Can't find a contact number anywhere though. I'm out of the UK until the 19th so is not great timing...not nervous at all. Thanks in advance for the help. Cheers, Sluggybear Quote Link to comment Share on other sites More sharing options...
blutarsky Posted June 6, 2023 Report Share Posted June 6, 2023 No advice sorry, just wanted to say good luck resolving it! Quote Link to comment Share on other sites More sharing options...
sluggybear Posted June 6, 2023 Author Report Share Posted June 6, 2023 😭 Thanks for the luck... Think I'm gonna need it Quote Link to comment Share on other sites More sharing options...
gfa Posted June 6, 2023 Report Share Posted June 6, 2023 1 hour ago, sluggybear said: Hey all, Just checked my ticket tracking and found out it has been delivered to the wrong address. Has anyone had to deal with SeeTickets/this before? I've submitted a query on their contact form so am waiting for a reply. Can't find a contact number anywhere though. I'm out of the UK until the 19th so is not great timing...not nervous at all. Thanks in advance for the help. Cheers, Sluggybear Maybe worth posting in a local FB group to see if anyone has it - i see people do that for parcels near me all the time good luck 🙂 Quote Link to comment Share on other sites More sharing options...
Lycra Posted June 6, 2023 Report Share Posted June 6, 2023 2 hours ago, sluggybear said: Hey all, Just checked my ticket tracking and found out it has been delivered to the wrong address. Has anyone had to deal with SeeTickets/this before? I've submitted a query on their contact form so am waiting for a reply. Can't find a contact number anywhere though. I'm out of the UK until the 19th so is not great timing...not nervous at all. Thanks in advance for the help. Cheers, Sluggybear Leaglly the duty is with Seetickets to ensure the tickets are delivered to the address you provided so if they have delivered to a different address then they need to sort it out with the post carrier. Difficulty can arise if the address provided to Seetickets is incorrect. You know from the tracker the tickets have been delivered. Do you know where? Quote Link to comment Share on other sites More sharing options...
sluggybear Posted June 6, 2023 Author Report Share Posted June 6, 2023 It was delivered to Shepherds Bush and I live in Dorset - so unfortunately won't be with anyone local. Was signed for by someone called Matt. But that's all the info I have! Checked the delivery info on the order and the address is correct, so hopefully will be able to get something sorted. Thanks for all the tips people 😃 😑 Quote Link to comment Share on other sites More sharing options...
StoneCircle Posted June 6, 2023 Report Share Posted June 6, 2023 (edited) Email address is glastonbury @ seetickets. com - remove the gaps! Good luck! Edited June 6, 2023 by StoneCircle Quote Link to comment Share on other sites More sharing options...
StoneCircle Posted June 6, 2023 Report Share Posted June 6, 2023 3 hours ago, sluggybear said: Hey all, Just checked my ticket tracking and found out it has been delivered to the wrong address. Has anyone had to deal with SeeTickets/this before? I've submitted a query on their contact form so am waiting for a reply. Can't find a contact number anywhere though. I'm out of the UK until the 19th so is not great timing...not nervous at all. Thanks in advance for the help. Cheers, Sluggybear I have tried to give you the email address for SeeTickets but the post is hidden! @eFestivals and idea why? Quote Link to comment Share on other sites More sharing options...
Mr_Grump Posted June 6, 2023 Report Share Posted June 6, 2023 You never know, it may just be an issue with the wrong tracking ID being sent to you - your tickets may not have been despatched yet. When did you receive email confirmation of despatch? I got my email last Tuesday & received the tickets on Thursday...so if you've only just got confirmation through, your tickets may not be in the Royal Mail system yet. Quote Link to comment Share on other sites More sharing options...
sluggybear Posted June 8, 2023 Author Report Share Posted June 8, 2023 Thanks for the email address StoneCircle. They are who I'm talking to at the moment. Mr Grump, I got the notification of dispatch on the 1st. Situation update: SeeTickets refuse to contact Royal Mail or do anything at all. Royal Mail refuse to talk to anyone but sender. 😑 Quote Link to comment Share on other sites More sharing options...
Lycra Posted June 8, 2023 Report Share Posted June 8, 2023 11 minutes ago, sluggybear said: Thanks for the email address StoneCircle. They are who I'm talking to at the moment. Mr Grump, I got the notification of dispatch on the 1st. Situation update: SeeTickets refuse to contact Royal Mail or do anything at all. Royal Mail refuse to talk to anyone but sender. 😑 You need to get back to Seetickets as they are legally responsible for ensuring your tickets are delivered to the address you provided. Reference their legal responsibility under the Consumer Rights Act 2015. The contract of delivery is between See and Royal Mail. Quote Link to comment Share on other sites More sharing options...
phillyfaddle Posted June 9, 2023 Report Share Posted June 9, 2023 On 6/6/2023 at 1:33 PM, Mr_Grump said: You never know, it may just be an issue with the wrong tracking ID being sent to you - your tickets may not have been despatched yet. When did you receive email confirmation of despatch? I got my email last Tuesday & received the tickets on Thursday...so if you've only just got confirmation through, your tickets may not be in the Royal Mail system yet. This sounds most likely 👆 Quote Link to comment Share on other sites More sharing options...
phillyfaddle Posted June 9, 2023 Report Share Posted June 9, 2023 17 hours ago, sluggybear said: Thanks for the email address StoneCircle. They are who I'm talking to at the moment. Mr Grump, I got the notification of dispatch on the 1st. Situation update: SeeTickets refuse to contact Royal Mail or do anything at all. Royal Mail refuse to talk to anyone but sender. 😑 Completely unacceptable. See Tickets have a legal duty here. As has been said, could the issue be you’ve been sent the wrong RM tracking number? See can easily check their database to see if that Shepherd’s Bush delivery address matches a different order. Don’t give up! Fingers crossed for you 🤞 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.