See tickets

[maninkilt]

Lost registrations seems to be the major issue at the moment, any body contacted Seetickets? Any body got a reply?

[lollypops]

Did SeeTickets actually lose anybodys registration number?

I don't mean "I thought I had ticked the box for three years", or, "I forgot to tick the box for three years" etc.

I mean you had done everything correctly & checked your reg number pre T-Day and then discovered See had "lost" them.

[LondonTom]

yes they bloody did. checked mine and my daughters no's with see tickets a week before ticket release and was assured our no's were fine and would be ok to use on T day. of the 5 tickets i was buying, 4 no's were ok but the system would not accept my daughters no. i finally got through to someone on the phone at 1am monday to appeal but was told there was nothing they could do as tickets had now sold out. this was completely their fault but we're left with one ticket short and a distraught teenager. HELP !!!

[anoldhippie@60]

Hi,

It was a nightmare for me. Everytime I filled in the page and pressed next it did not come up. Try again later site busy. I went on the pc at about 8.30 and kept checking then it seemed to go live just before 9. Kept on trying, kept getting page cannot be loaded, but got there in the end. The only problem in the end was all my tears of joy soaked my keyboard. (he he). So all my lucky friends I will see you at the cider bus in 8 months time.

[Blanco]

Just in case anybody's in the same boat as me:

I registered for a ticket back in July, was planning on making this my first Glastonbury. I received my registration number and basically didn't know anything about checking, just assumed everything would be okay.

On the day tickets went on sale, I found that my registration wasn't recognized which obviously resulted in me not getting tickets. I was devestated, and the next day I e-mailed Glastonbury and See tickets to say that I wasn't happy with the service and the fact that my registration didn't work.

I received an e-mail back a couple of days later stating that they were sorry that this had happened and that it was a data issue and that they would like to offer me a ticket. Somebody rung me today and took the deposit amount over the phone, so as of now I'm going to Glastonbury 2010!

Just goes to show if it's not your fault it's worth bringing the issue up with Glastonbury/See Tickets.

[lee_fett1980]

My experience was dreadful! Me and my girlfriend got up and were online before 9 trying on seetickets website and weren't getting anywhere. So we tried on the phones as well only to discover at 10 that the phone number included in the email was wrong so we started trying another number and got through at 10:30. Spoke to a guy at seetickets who put our details in, all went along fine, got to the payment bit and that all went through. He then said, 'Do you want me to wait for the confirmation page?' To which we said most definitely yes and he came back about 30 seconds later saying he had the confirmation screen up and we had our tickets. Also not to worry if we didn't get our confirmation email as it could take 24 hours because of the backlog.

2 days later I rung them as we still hadn't had our email only to be told that there was no record of us having tickets and the order can't have gone through. Oh and as it was a sell-out there was nothing they could do!!!!!

Fortunately thanks to smudger on here I was one of the lucky ones who picked up 2 on Friday lunchtime but it was only thanks to checking on here every hour or so that I even knew there was some up. So although me and my girlfriend have tickets now it was with no help from seetickets who from my experience have been awful.

[Paul ™]

I received an e-mail back a couple of days later stating that they were sorry that this had happened and that it was a data issue and that they would like to offer me a ticket. Somebody rung me today and took the deposit amount over the phone, so as of now I'm going to Glastonbury 2010!

Just goes to show if it's not your fault it's worth bringing the issue up with Glastonbury/See Tickets.

[DrWackadoodle]

Here's my T day experience ...

Got up at about 10:00 and cut the legs off my old kitchen table to turn it into a new coffee table cos I had no idea it was T day (not that I cut legs off tables every day that Glasto tickets aren't on sale ... just this one ... or so I thought).

The misses logged onto facebook at about 10:30 and saw that her ex-step daughter had "got her Glasto ticket and was well chuffed".

I went "eh ... Glastonbury tickets ... what's that all about?"

I checked and lo and behold Glasto tickets were indeed on sale.

I logged onto See(how not to sell)tickets and within an hour had ballsed it all up cos apparently my registration had already been used ... just as well cos the misses had let her registration lapse a couple of years ago, I'd not be allowed to go on my own would I?

Found out that if my registration had already been used it meant I had actually successfully bought tickets, went all of a flutter and said "well there's a thing" or words to that effect.

Got an e-mail the following morning confirming one lovely Galsto ticket for me ... but none for the wife.

Looks like I am going to Glasto on my own after all ... unless I can get one for the misses in the re-sale next year, fingers crosed.

[lollypops]

Good for you... great result in the end

Now everyone who had that issue should do the same

[jasper in the rye]

Been every year since the registration has been in place and have got tickets every year, 2007 was the hardest, got in with 15 minutes to spare.

This year was a piece of cake, and whilst I can understand some people being upset, thats no different to pre registration years when the demand always outstripped the amount of tickets available.

As for this year, two weeks ago I checked mine and the wife's registration from last year (wasnt sure whether I'd ticked the box or not), and we werent on the system. Re-checked it the next day with the postcode in caps and we suddenly appeared. At the same time I checked my mum and dads who's regestration we had done at the same time as ours; mums was on there, dads wasnt. Odd, but I re-did his registration and away we went.

In summary, the system seemed to have some bugs this year but from my own experience and from reading other threads in here, those who checked their registrations pre-t-day were all okay?

[WELSHBIRD]

admit this might sound spoil sport,but i checked had valid numbers and was "just unlucky" have booked benecassim instead, and of course am keeping trying. BUT will be slightly peed off if everyone appeals to See tickets and they get given tickets as a few people seem to have!

[Jimmy Russell]

That's how it works out whatever system is in place.

Think about it: those who get tickets will be essentially happy with the system; those that don't get tickets won't be happy with the system.

When there's more people trying to buy tickets than there are tickets, those that miss out will always be unhappy about missing out, and many of those will look to blame anything other than themselves.

I'm not necessarily saying that it's the fault of those that didn't get tickets for them not getting tickets - I'm sure many of them tried as hard as they possibly could have done; but there's also likely to be many who didn't actually try that hard and who expected the system to work for them rather than for them to work the system.

I know it's frustrating that the system don't just work for all buyers at all times, and while its possible (impractical, but possible) to build a system that was perfect, in circumstances such as Sunday that would still lead to no tickets for some and they'd be just as unhappy.

And while the likes of Amazon can just keep on ramping up their systems to cope with whatever their max demand is, they have the advantage of being able to sell essentially unlimited items - if an item goes out of stock for them they just restock (and the money made from the new stock helps pay for their system upgrades). The ticketing world can never be like this, as there's always a finite number of tickets and so a finite amount a ticketing company can make from those tickets.

And added to that is the fact that the biggest general gripe about ticket agencies is their transaction fees - which is the only way they have of generating money for things such as better systems. So if they charge more so they're able to upgrade their systems they get just as many moans as they do by having lower spec systems and lower fees! It's a no-win situation for them.

[beadfc]

I was sat on a beach in Oz and got a call saying I had tickets. Sweet.

[MrZigster]

admit this might sound spoil sport,but i checked had valid numbers and was "just unlucky" have booked benecassim instead, and of course am keeping trying. BUT will be slightly peed off if everyone appeals to See tickets and they get given tickets as a few people seem to have!