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so sad

Guest lovelovelovelots

By Guest lovelovelovelots
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caldo120 Newbie

caldo120

Posted
Posted

Same happened to me, luckily the person posted them on to me. I'd take up a complain with DX the delivery company, i'll be complaining when i get back. i think it's happened to a few people this year!

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sisterofmercy Newbie

sisterofmercy

Posted
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Get on to DX and find out where they delivered them. If you have a booking number/ticket confirmation number/postcode, etc then that might count as proof. Don't give up yet though, realistically you've still got until Friday. :)

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emmmmma Newbie

emmmmma

Posted
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I would demand to speak to a supervisor/manager. The people who man the phones won't be authorised to do anything. Try and get them to send a duplicate for you to collect on site. If not for tomorrow then for Thurs/Fri?

Good luck!

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eoinca Newbie

eoinca

Posted
Posted

I would demand to speak to a supervisor/manager. The people who man the phones won't be authorised to do anything. Try and get them to send a duplicate for you to collect on site. If not for tomorrow then for Thurs/Fri?

Good luck!

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cejx Newbie

cejx

Posted
Posted

royal mail have delivered my tickets someone else has signed for them and had them see tickets said tough basically.

what to do?

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dancingdaisy09 Newbie

dancingdaisy09

Posted
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Ring the festival office, that is what I would do. Surely they can do something to help. After all they have helped out all the 'money and no sense' people who have been ripped off by Myhab. ;)

Sorry, that was harsh.

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Penry Newbie

Penry

Posted
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Also, once you've confirmed with See that they addressed them correctly, be sure to walk into your post office and make a loud protest that your tickets may have been stolen by your postman. Once the managers involved, they usually go out of there way to show you the signature, confirm when and where they delivered the parcel, claim it's not their fault, and ask the delivery postman whats what. In the past we had tickets for silverstone posted to a different house on our road. Went round ourself and they'd got them, and 'given/sold' them to someone ! - didn't take long to get them back after we called by!

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ukdaasfan Newbie

ukdaasfan

Posted
Posted

The post guys are meant to confirm your identity before handing over tickets. A signature is not enough. USed to get this problem a lot in my last job.

Did they deliver to the wrong address ? Or the right address and someone who was there took them ?

If they delivered to the wrong address just get that address and get your arse around there. The number of tickets we have reissued jsut to have them returned 4 monthes later by the block who signed with a onote saying they though they should sign and forward them but never got around to it….is beyond belief.

They should have at least taken a note of the ID they took.

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ukdaasfan Newbie

ukdaasfan

Posted
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Oh and if they were delivered to work. Ask the security man nicely to pull the tapes. I had someone sign for my gig tickets at work once. Delivery guy told me the time, I got the tape and had him arrested at work :-) Wasn't the first time he had done it either. Scum bag.

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sisterofmercy Newbie

sisterofmercy

Posted
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I had my tickets delivered to work this year. A colleague bought them through to me - after DX handed them over to her wihout asking for ID or a sig.

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tilt Newbie

tilt

Posted
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People blame dx but in reality it's the drivers themselves at fault. Our dx guy wouldn't give our tickets to my wife without taking a photo of our house to prove he'd taken them to the right place - whereas as some obviously don't give a shit.

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sisterofmercy Newbie

sisterofmercy

Posted
Posted

People blame dx but in reality it's the drivers themselves at fault. Our dx guy wouldn't give our tickets to my wife without taking a photo of our house to prove he'd taken them to the right place - whereas as some obviously don't give a shit.

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