CharlotteH_xx Posted August 6, 2010 Report Share Posted August 6, 2010 FINALLY got through. The fella sounded like he was sucking on a bumble bee whilst talking in to a fan! Anyway.... He said they should be here by tomorrow, even though when I tried to track it before it doesn't even say their despatched. He said if I don't recieve them tomorrow, call on Monday and they will give me a tracking number. Don't know why he never gave me it then. Quote Link to comment Share on other sites More sharing options...
paulfoel Posted August 6, 2010 Report Share Posted August 6, 2010 Still havent recieved mine! Quote Link to comment Share on other sites More sharing options...
CharlotteH_xx Posted August 6, 2010 Report Share Posted August 6, 2010 Well... If I had just looked in the postbox, I would of seen they had been sitting there all lonely and cold. Got them! Quote Link to comment Share on other sites More sharing options...
paulfoel Posted August 12, 2010 Report Share Posted August 12, 2010 Well... If I had just looked in the postbox, I would of seen they had been sitting there all lonely and cold. Got them! Quote Link to comment Share on other sites More sharing options...
paulfoel Posted August 13, 2010 Report Share Posted August 13, 2010 Still havent recieved mine! Quote Link to comment Share on other sites More sharing options...
Beerqueen Posted August 13, 2010 Report Share Posted August 13, 2010 Christ almighty! That's awful - surely they have to do something about it? Or the courier? Hope you get it sorted. Quote Link to comment Share on other sites More sharing options...
paulfoel Posted August 13, 2010 Report Share Posted August 13, 2010 Christ almighty! That's awful - surely they have to do something about it? Or the courier? Hope you get it sorted. Quote Link to comment Share on other sites More sharing options...
Ilovesweets Posted August 13, 2010 Report Share Posted August 13, 2010 (edited) ring and pretend be calling from ticketline Edited August 14, 2010 by Ilovesweets Quote Link to comment Share on other sites More sharing options...
Beerqueen Posted August 13, 2010 Report Share Posted August 13, 2010 I'm planning on popping to my local post office in a while - the owner is a good friend of mine - I'll ask for any inside inf she can give - don't suppose it'll help but you never know - do you know what type of delivery it was? What's the point of you having a tracking number if they won't speak to you about non-delivery? Really stressful for you. Quote Link to comment Share on other sites More sharing options...
paulfoel Posted August 13, 2010 Report Share Posted August 13, 2010 I'm planning on popping to my local post office in a while - the owner is a good friend of mine - I'll ask for any inside inf she can give - don't suppose it'll help but you never know - do you know what type of delivery it was? What's the point of you having a tracking number if they won't speak to you about non-delivery? Really stressful for you. Quote Link to comment Share on other sites More sharing options...
Beerqueen Posted August 13, 2010 Report Share Posted August 13, 2010 Just a thought - have you spoken to your credit card company? They may be liable to refund you so may step in and speak to Ticketline to get them to sort it out? They may just persuade TL that they need to sort it? Quote Link to comment Share on other sites More sharing options...
paulfoel Posted August 13, 2010 Report Share Posted August 13, 2010 Just a thought - have you spoken to your credit card company? They may be liable to refund you so may step in and speak to Ticketline to get them to sort it out? They may just persuade TL that they need to sort it? Quote Link to comment Share on other sites More sharing options...
Beerqueen Posted August 13, 2010 Report Share Posted August 13, 2010 OK have spoken to friend. First off she confirms that strictly speaking they should only speak to TL as the client. She says there are only two types of service - both of which need a signature. BUT she says they often scan the package as they get out of the car or something and then, if no-one is in, they should leave a card and the package be taken back to the sorting office. But - here's the important bit - the package will still be shown as being delivered even though it's been taken back to the sorting office. Are you sure you didn't miss a "sorry you were out" card? Anyway she reckons it could well be at your local sorting office so ring there as soon as you can - I don't know how long they'd keep it for. I think you should normally need the card to collect it but maybe the confirmation email and proof of your id (passport?) would be enough. If that fails, I guess you'll have to go back to TL or even get professional advice - they shouldn't be able to just wash their hands of it. And the credit card thing is a bit of a non-starter I guess as it's less than £100 - I remember now you saying you were only going on Sunday. Fingers crossed that you find it at the sorting office! Quote Link to comment Share on other sites More sharing options...
Beerqueen Posted August 13, 2010 Report Share Posted August 13, 2010 There are Sunday tickets available at Seetickets NOW!!! But check sorting office first - and god knows what you do if they're not there - do you buy again and hope you can get a refund on the first lot or what......?! Quote Link to comment Share on other sites More sharing options...
Lizzie P Posted July 22, 2022 Report Share Posted July 22, 2022 I am having a total nightmare with ticketline. They have not been responding to emails or picking up the phone for weeks. Due to illness we cannot attend Green Man this year and want to resell our tickets. I am so disappointed in Green Man and Ticketline. I just need someone to get in touch with to sort this problem out. Any suggestions? Quote Link to comment Share on other sites More sharing options...
Neil Posted July 22, 2022 Report Share Posted July 22, 2022 (edited) sell the tickets on yourself. put them on facebook, or something. Edited July 22, 2022 by Neil Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.