I broke into Glasto....

[pedmills]

So to summarise:

The system isn't perfect because like everything in life, there will be some human errors.

There is no currently known or suggested way of changing the system which wouldn't be too risky to implement, and hasn't already been rejected by the festival.

If you lose your ticket or seetickets doesn't send you one, then you've just got to bring as much ID etc as possible and try to find somebody nice who will sort you out.

There you go. Unless someone has a genius idea that no one else has thought of, discussion over.

[eFestivals]

It isn't just that simple though, you were out of hand and rude. Are you like that in real life or do you just do it on your own forum?

yeah, of course it's rude of me to offer my sympathies for what happened to him. I won't go making the same mistake again, you can be certain.

The rest was some simple truths. If you can't handle truths, I suggest suicide.

[pc6090]

but banks still don't give people more money if they've lost the money they've just withdrawn.

[jameshunt]

I suspect efestivals will rudely blow this right out of the water! Seems a perfectly reasonable and workable suggestion to me... which maybe YOU should pitch to Glastonbury. 15 years younger... pah! get pitching!

[Spuddy]

Ok, just some thoughts but (NB: this is for punters, not the workers, roadcrew, performers, VIPs or their liggers/entourages).

Power:

Straightforward, use the site's main supply and each gate also runs UPS's with generator backup.

Networking/Connectivity:

Admittedly, this is the main issue... but then what's the point of having Orange there? Use their

working relationship with them. Get over the inherent issues with lengthy CAT5 cable by having

microwave wireless connections between a centralised hub and each gate. More secure than trying to

create a huge wireless network.

Database:

Even at the height of entrance Wed/Thurs I reckon you'd only be getting about, what, 20-30

transactions per second. Any decent enterprise level DB worth it's salt could easily

handle/capture such traffic. Replicate that out to a redundant setup and you've got

the beginnings of a workable solution.

Ticket checking:

Two ideas.

1] put an RFID tag in the ticket.

2] use a barcode/blockcode

Then use a PDA type device linked to either an RFID tag reader or bar/blockcode reader to record entry.

This is doable, it's just that it's not high up on their priorities. Yes it would cost more but GFL would benefit from increased visibility of people/traffic entering and leaving (think H&E), reduction in staffing (no-one standing their clicking a counter counting people in and out), better networking infrastructure and importantly (back on topic) something that would enable those people who've lost/had the tickets stolen some recourse to still get into the festival they've paid to get in to.

I know things are never this simple and I'm no systems analyst/architect... but it's not impossible.

If I was 15 years younger I'd be approaching them with an idea for a spin off company to produce this system on their behalf and to then sell on as a service to every other outdoor event and make the money back that way.

[Guest blackcockerel]

yeah, of course it's rude of me to offer my sympathies for what happened to him. I won't go making the same mistake again, you can be certain.

The rest was some simple truths. If you can't handle truths, I suggest suicide.

[mattyV]

What a debate.

In terms of the OP's legal stand point. The T&C requiring the presence of the ticket is pretty water tight. Buying a ticket means you are entering into a contract of services with Glasto/See Tickets. The event is private and you buying a ticket means you agree with these conditions of the contract.

This clause would be considered not "unreasonable" and follows thousands of contracts of this type.

It's a shitter for the OP but they have the legal right to refuse entry.

Sympathise with your troubles but glad you got in, slippery bugger

[halvin]

actually banks do this, my wife made a cash withdrawl at a cash machine in manchester city centre, was too stupid to notice where the cash came from, and as a result didn't get any money, she did this AGAIN!! and still didn't realise her mistake.

[Bluearsedfly]

My stance is that it would be my own stupid fault and that it would be unreasonable to expect entrance. That's no easy scenario for me to accept, but I accept it all the same - I don't expect others to take responsibility for me. Got it?????.

If there's room for a procedure then please tell Glasto that procedure - but one that will work. They'd be keen to hear it, of that I'm certain.

But I'm also certain that nothing suggested so far within this thread is anything that they'd accept, because there'd be too many bad consequences from an electronic system failure, and too many bad consequences from not controlling numbers as they need to be doing.

[Langdale Wolf]

Nope, your first paragraph is utter shite as you know you would get in so stop spouting righteous bollocks about accepting responsibility. If you had the influence of "joe public" you would hope that their was a fall back system in place wouldn't you for those without a hotline?

[radish]

Controlling numbers?, you expecting an invasion of bellends without tickets?

[glosoli]

Oh FFS.

I can take responsibility for myself thanks.

(I'm tempted to point out that the younger generations don't get personal responsibility, but I'd just get called an old git for pointing out that they don't get it, at least, they get it less than older generations ).

I'm putting forwards the view that I know for certain the festival has to take in order for there to be a festival. Because I want there to be a festival I agree with the view they take.

If I found myself in the same situation I'd probably try all the same things that the OP did. But what I wouldn't do is say that the festival should change things because of my own error.

[StevieF]

At the risk of being shot down......i agree completley with efestivals.

[Artie Fufkin]

What system is there in place for people who have been mugged or robbed of their ticket? or maybe their ticket went up in smoke in a fire .... surely something must be in place for these people. If so, why not the same system for lost tickets? Its no more possible to prove your ticket has been stolen or gone up in smoke as it is for someone to prove its been lost.

[dakyras]

Yes. He cut to the heart of the matter earlier:

IF NO TICKET IS REQUIRED TO ENTER THEN THERE'S NO WAY OF CONTROLING OF THE NUMBERS ON SITE.

end of discussion really.

[StevieF]

What system is there in place for people who have been mugged or robbed of their ticket? or maybe their ticket went up in smoke in a fire .... surely something must be in place for these people. If so, why not the same system for lost tickets? Its no more possible to prove your ticket has been stolen or gone up in smoke as it is for someone to prove its been lost.

[cejx]

Yes. He cut to the heart of the matter earlier:

IF NO TICKET IS REQUIRED TO ENTER THEN THERE'S NO WAY OF CONTROLING OF THE NUMBERS ON SITE.

end of discussion really.

[Langdale Wolf]

2000. I was there. So were about 1/3 million other people.

[curtains]

While I understand your frustration at having lost your ticket and still wishing to attend.....

As you point out, the T&Cs say you need your ticket to enter.

No one treated you like shit apart from yourself. You had lost the ticket that you need to have to enter. That is no one's fault but your own.

How much you've spent is an irrelevance. An equivalent of what you're saying is: You go to the bank and withdraw £1000; you lose that £1000; you go back to the bank and demand another £1000 cos you lost the first £1000; they laugh at you cos you're taking the piss and don't give you another £1000.

Would their laughter be unjustified? Or would it be what you'd rightly expect to happen due to you having lost that £1000 by your own fault? .... There is only one right answer.

They do not have to implement any lost ticket system; it is not and never should be their responsibility for what you do totally outside of their control. Or do you still expect your mother to wipe your arse for you?

If they were to implement a lost ticket system, there would be massive expenses for them to do so. It would require a site-wide computer system (not easy to keep up and running due to the weather), custom-written software; extra staff; extra delays at the gates; and probably much more.

Why should the rest of us pick up these costs just because a tiny number of people can't take responsibility for their own doings?

I sympathise with you still wanting to go. But it's still all your own fault, and you expecting others to take responsibility for your own actions is about as pathetic as things can get.

[StevieF]

Bollocks. If you use proof of purchase and ID as substitute form of entry, how is that in anyway different from having a ticket?

[geebie]

Just like any other lost/stolen/destroyed item of personal belongings, presumably they are insured.

If you didn't insure your property, you have lost it.

GB

What system is there in place for people who have been mugged or robbed of their ticket? or maybe their ticket went up in smoke in a fire .... surely something must be in place for these people. If so, why not the same system for lost tickets? Its no more possible to prove your ticket has been stolen or gone up in smoke as it is for someone to prove its been lost.

Edited July 9, 2009 by geebie

[whatmidlifecrisis?]

I started with saying "sympathies" and ended with saying "sympathies" - how much more sympathetic do you think I should have been?

In between, I stated some truths. If some people don't like truths then I suggest suicide as the only way out.

[dakyras]

Because you could have sold the ticket on.

[ivan]

Just like any other lost/stolen/destroyed item of personal belongings, presumably they are insured.

If you didn't insure your property, you have lost it.

GB

[StevieF]

but isn't the point.. if someone found your ticket... unless they were your twin.. they couldn't get in as the photo wouldn't match.