DX! for f**ks sake

[chris northwest]

what is going on with this shower of numpties?

i was getting concerned about my lack of tickets today, so checked the see ticket tracker, my tickets were sent to dx on may 13th and should have been delivered within 7 days, i then contacted dx to see what was going on and was told they were due to be delivered tomorrow. i re-scheduled a delivery for saturday when i could guarantee somebody would be home! all was hunky-dory!

i just recieved a txt from dz stating that my tix are being returned to see as they are unable to deliver and that they are very sorry for any inconvenience caused!

what the f**k is wrong with just sending tix out via royal mail in the first place?

[efcfanwirral]

What's the phone number for Dx? I can't find it on website I'm in same position - 13th may. Where are you based?

[chris northwest]

ellesmere port mate!(blue too)! dx number is 08443710000, be prepared for a wait fella!

[sickbird_uk]

Looks like a few of us on the Wirral are having the same problem. Mine is now showing "The item is due for or has recently been returned."

I've had no emails or failed delivery cards. My wife, who got a ticket in the final re-sale, got hers by Royal Mail this morning.

[chris northwest]

dx complaints dept 08456003613

[Funkfarley]

Im in Crosby, Liverpool and we dont have ours yet.

I do remember though that the last few years we have been the last to get ours...always really close to the event. I havent had any cards or e-mails and my ticket, insurance and car parking reference are coming up with nothing at the moment.

[chris northwest]

on hold with see at the mo! seems theyre good at taking youre money , but not to intersested in helping out when they f**k up!

[efcfanwirral]

Yep couple of people in work from wirral

(at least havin theirs sent to parents like me) and all have the same problem! I'm glad it's not just me

[John_P]

from Liverpool myself and haven't got my ticket either, infact none of my friends who are going have gotten them yet. my ticket was sent to dx on the 9th may as well.

Edited June 9, 2011 by John_P

[Jenw13]

We are awaiting 8 on the Wirral too, no sign of any of them yet. Getting bit nervous as only 13 days to go!

[cornelio]

From birkenhead and honestly got mine about 2 months ago. Or at least in the first week they were going out whenever that was.

Hope they show up soon for you people.

[**Emma**]

I'm still waiting for mine in Runcorn. My sister had hers delivered last week, we live in the same damn house. Now it's saying on DX "The item is due for or has recently been returned"

[efcfanwirral]

That should be ok - it'll go into the capable hands of the royal mail!

[Walter Sobchak]

We are writing regarding the dispatch of your Glastonbury order via secure

delivery.

Due to the high volumes involved, we are processing all tickets in stages. We

aim to complete this as soon as possible. Once your tickets have been

processed, they will be handed to our couriers for delivery and you will be

notified of this by email. Please note that delivery may take a number of

days. If you wish to track the progress of your delivery or amend the

proposed delivery date, you will be able to do so using the below link.

http://www.thedx.co.uk/customerservice/trackinganitem/

In order to track your delivery, you will be required to enter your

See Tickets reference number 29956277 and your delivery postcode.

If you have provided us with an overseas delivery address, we will dispatch

your tickets using various methods. For further information, please track

your order at: http://www.seetickets.com/CustomerService

Kind Regards,

See Tickets Customer Services

Ive recieved the above email, but when I enter my postcode and tracking number I get:- "Sorry, this combination of tracking number and postcode do not correspond with our records. Please check and try again."

WTF?

[1mills]

I think your seetickets reference is only good to track it, once it's actually been dispatched by the looks of it.

My ticket went to DX on 9th May (live in North Wales, so probably similar sorting to the Wirral).

Mate in Liverpools was dispatched to DX on 10th May, still hasn't had it.

In fact no one has had them yet.

My worst concern is the last possibly delivery date is next Friday so doesn't really give you much time to sort out if anything does go tits up.

[**Emma**]

We are writing regarding the dispatch of your Glastonbury order via secure

delivery.

Due to the high volumes involved, we are processing all tickets in stages. We

aim to complete this as soon as possible. Once your tickets have been

processed, they will be handed to our couriers for delivery and you will be

notified of this by email. Please note that delivery may take a number of

days. If you wish to track the progress of your delivery or amend the

proposed delivery date, you will be able to do so using the below link.

http://www.thedx.co.uk/customerservice/trackinganitem/

In order to track your delivery, you will be required to enter your

See Tickets reference number 29956277 and your delivery postcode.

If you have provided us with an overseas delivery address, we will dispatch

your tickets using various methods. For further information, please track

your order at: http://www.seetickets.com/CustomerService

Kind Regards,

See Tickets Customer Services

Ive recieved the above email, but when I enter my postcode and tracking number I get:- "Sorry, this combination of tracking number and postcode do not correspond with our records. Please check and try again."

WTF?

[1mills]

The correct reference is on the ticket order confirmation email from Seetickets sent back in April. It's hidden in the add insurance link (the 8 digit number).

[**Emma**]

Hmmm, found that link now.

It also says

Do I need to be chasing them then. I haven't had a failed delivery or calling card to the house.

[Walter Sobchak]

The correct reference is on the ticket order confirmation email from Seetickets sent back in April. It's hidden in the add insurance link (the 8 digit number).

[chrislibertine]

anyone been in touch with seetickets and know whats going on? im in the same boat and live on the wirral...rang today and was told they would be sent out tomorow but not tracker says The item is due for or has recently been returned

[chris northwest]

anyone been in touch with seetickets and know whats going on? im in the same boat and live on the wirral...rang today and was told they would be sent out tomorow but not tracker says The item is due for or has recently been returned

[chrislibertine]

28 minutes on hold to seetickets at 10p a minute mate! when my tix have arrived i am going for a very hot curry, i am going to squirt that very hot curry into a box via my hoop the morning after! then i am going to send that box to the gaffer at see via dx! its called karma!

why charge us punters 4.95 for delivery through R.M, then try to send out the tix ,for pennies through a different (INEPT) company?

[chris northwest]

so you think our tickets will now be sent out by royal mail? had everything crossed for tomorow

[chrislibertine]

give up on tomorrow mate! i reckon next wed/thurs at the earliest! abit close for comfort i think!

[purplebridget]

I live in Somerset and no sign of tickets I sent query to seetickets last night and haven't heard a thing from them