Seetickets - Wrong email given at booking, can't update!

[Slightlyconcerned]

Hi All,

 

Long time lurker, huge glasto fan!

 

My friend managed to snag myself and my partner a coach ticket in the resale. The only issue is that he missed out a letter in my email address. I have a screenshot of the booking and an order reference number, and the money came out of my bank account. Further to this, my partner has received their confirmation email. I have tried to use to online form to update my email address multiple times, but it doesn't seem to work. The screenshot shows the correct name and reference number, but I'm just a bit nervous as I have had no confirmation via email!

 

Does anyone have any wise ideas? I can't find a contact number or email for SeeTickets anywhere.

 

Much appreciated!

[incident]

Doesn't matter.

 

Your partner will receive the coach details, and so you'll know where to go from that. Your ticket will still be on the coach with theirs, as it was part of the same order.

 

The only way I'd be in any way concerned would be if your partner doesn't receive coach details when they get sent out (probably at the end of May or early June). But even then that concern would just be around not knowing the correct time and location - the tickets will still be on the coach waiting for you.

Edited May 13, 2025 by incident

[StoneCircle]

1 hour ago, Slightlyconcerned said:

Hi All,

 

Long time lurker, huge glasto fan!

 

My friend managed to snag myself and my partner a coach ticket in the resale. The only issue is that he missed out a letter in my email address. I have a screenshot of the booking and an order reference number, and the money came out of my bank account. Further to this, my partner has received their confirmation email. I have tried to use to online form to update my email address multiple times, but it doesn't seem to work. The screenshot shows the correct name and reference number, but I'm just a bit nervous as I have had no confirmation via email!

 

Does anyone have any wise ideas? I can't find a contact number or email for SeeTickets anywhere.

 

Much appreciated!

 

Try contacting then using - [email protected] 😊

[Slightlyconcerned]

Thank you both for the responses! I've sent an email, and will just trust the process and hope that I'll be sitting on that coach ticket in hand come June 25th. Thanks again!

[Slightlyconcerned]

Thank you @StoneCircle - all sorted now!

[Yorkshire Chomper]

On 13/05/2025 at 16:45, Slightlyconcerned said:

Hi All,

 

Long time lurker, huge glasto fan!

 

My friend managed to snag myself and my partner a coach ticket in the resale. The only issue is that he missed out a letter in my email address. I have a screenshot of the booking and an order reference number, and the money came out of my bank account. Further to this, my partner has received their confirmation email. I have tried to use to online form to update my email address multiple times, but it doesn't seem to work. The screenshot shows the correct name and reference number, but I'm just a bit nervous as I have had no confirmation via email!

 

Does anyone have any wise ideas? I can't find a contact number or email for SeeTickets anywhere.

 

Much appreciated!

Could you set a new email account with the incorrect address?  unless it's already been snagged..

 

* ah saw you said sorted.  nice

 

Edited May 16, 2025 by Yorkshire Chomper