Dx Delivery Help

henno32 · August 18, 2010

Sorry if this is in the wrong section, but this forum is more active than any of the others. I also understand that DX were used for glastonbury tickets aswel.

Basically, I have purchased a Leeds festival Weekend ticket, the other day i received an email, stating that the ticket had been delivered and signed for on the 3 Aug 2010 15:47.

Our household were all on holiday at this time, so there couldn't have been anyone to sign for it. I am back home now, and the ticket hasn't been delivered.

I have rang up See tickets and DX and the both said they will get back to me, neither companies have been very helpful.

Does anyone have any experience with this? I'm worried i wont be able to attend the festival.

Thanks,

jimbo68 · August 18, 2010

Sorry if this is in the wrong section, but this forum is more active than any of the others. I also understand that DX were used for glastonbury tickets aswel.

Basically, I have purchased a Leeds festival Weekend ticket, the other day i received an email, stating that the ticket had been delivered and signed for on the 3 Aug 2010 15:47.

Our household were all on holiday at this time, so there couldn't have been anyone to sign for it. I am back home now, and the ticket hasn't been delivered.

I have rang up See tickets and DX and the both said they will get back to me, neither companies have been very helpful.

Does anyone have any experience with this? I'm worried i wont be able to attend the festival.

Thanks,

magicmojo · August 18, 2010

If you haven't already done so it might be worth checking with your neighbours to see if they've signed for them....

henno32 · August 18, 2010

It's not looking good. Neighbors havnt got them, dx cant find them.

**StoneCircle** · August 18, 2010

With Glastonbury tickets DX had to take a photo of the door they delivered to or left a card at, insist on seeing this then you will know they are lying. Mine turned out to be next door but twos front window as they couldn't find a door! :blink: Sorted eventually but had to make numerous calls and stand my ground very firmly!

jono_01 · August 19, 2010

I am feeling for you mate. No doubt you will get it sorted.

We use DX at work and I know that things dont tend to go 'missing' but if they do go astray, they have been sent to the wrong place and are usually returned via DX and sorted pretty quick.

I would keep on at them, like someone said, they will have some kind of proof that they delivered the tickets and between them and See they will have to either get your original tickets to you or See will have to reissue them and may courier them to you.