think I'm about to get shafted...

[fogofogo]

Hey

This morning I skipped my way down to the post office to collect my festival ticket and 2 camper van tickets. The post guy handed me my letter, I sat down, opened it; 1 festival ticket and 1 camper van ticket. Shit bombs.

On my festival ticket it says "campervan EAST BLUE 2", but there was only 1 blue and pink campervan ticket. What is more scary is the fact that there is no bar-code on it. Which means its not scannable, and my name is not printed on it; anyone can use it basically.

So I rang SEE TICKETS, explained, and the guy said their dispatch people would call me back. I asked him if the outcome of this is going be good or bad. After an uncomfortable pause, he said "Hmmmm, it might not be good". I guess I'll just have to wait and see what goes down.

Anyone else have any issue like this?

[Bonedaddy]

"opened it; 1 festival ticket and 1 camper van ticket"

"here was only 1 blue and pink campervan ticket"

[fogofogo]

Sorry dude, should have said blue/pink.

So I have received 1 camper van ticket and I paid for 2. Bummer.

[frostypaw]

Chin up fella, you paid for it long ago so the burden of responsibility lies firmly on their shoulders

[fogofogo]

Here was me on my way to the post office...

And here was me on the way back...

[fogofogo]

Chin up fella, you paid for it long ago so the burden of responsibility lies firmly on their shoulders

[StoneCircle]

Hey

This morning I skipped my way down to the post office to collect my festival ticket and 2 camper van tickets. The post guy handed me my letter, I sat down, opened it; 1 festival ticket and 1 camper van ticket. Shit bombs.

On my festival ticket it says "campervan EAST BLUE 2", but there was only 1 blue and pink campervan ticket. What is more scary is the fact that there is no bar-code on it. Which means its not scannable, and my name is not printed on it; anyone can use it basically.

So I rang SEE TICKETS, explained, and the guy said their dispatch people would call me back. I asked him if the outcome of this is going be good or bad. After an uncomfortable pause, he said "Hmmmm, it might not be good". I guess I'll just have to wait and see what goes down.

Anyone else have any issue like this?

[fogofogo]

Yes, same thing happened to me in 2010. Called See who said they would look for it! I have visions of the staff crawling around the office on all fours searching for my lost campervan ticket. They called me back and said that although they couldn't locate it they would post me another, which they did.

Use this to contact them, you get a more knowledgeable person calling you back usually

https://www.seetickets.com/customerservice

[FuddyMucker]

Had similar in 2007 when we had tickets but no car park pass.

Rang them full of reservations that we would be having to pay for another pass but they simply sent out the missing pass....

Don't panic...

[Inhaler]

If they don't play ball, use social media the EE thing highlighted how effective it can be in resolving issues. hopefully it won't come to that though.

[artl]

I was short a parking ticket. contacted them via the customer services on see.com. got a call back saying ticket is in the post. Arrived Friday ... took 4 days to get sorted so I would get a jildy on ...

[fogofogo]

SORTED!

See tickets are sending it out again. Phew. Party in my caravan!

[StoneCircle]

SORTED!

See tickets are sending it out again. Phew. Party in my caravan!

[88SOH88]

Party in your caravan you say ? are we all invited ?

[Joeskeppi]

Great use of images in this thread.

[Brave Sir Robin]

Great use of images in this thread.

[GlenMH]

Yup - I rung them yesterday about 2 missing Campervan tickets and they arrived at 1030 today - great service!

[fogofogo]

Cheers dudes!