beware see tickets nightmare (AGAIN!)

[WELSHBIRD]

ok - managed to book 5 tickets on sun am, after 1 hour of crashing the computer. had money in bank. transfered more to make sure.

monday morning - call from bank, unusual transactions (lots of pubs and £950 of glasto ticket money). confirmed, YES, all me, pay pay pay!!!!! not unusual, i am an alcoholic and i want my friends to go to glasto with me!

bank, confirmed, money will be paid, not my fault, yes money in bank, will not be any delays.

checked ticket tracker - all OK.

tues - still no money taken, check ticket tracker, all ok.

tues pm, circa 9pm, got a message through on mobile voicemail, we will cancel your tickets on thursday morning if money not paid by wednesday!

shit, big panic, call up, they say happens to lots of people my details are right, see ticket confirm details right, bank confirm I am right, i had the money. see tickets system in the wrong.

here i am panicing, i have 5 peoples tickets hanging on by a shoethread, if i didnt call, all cancelled.

CHECK YOUR BALANCES. ticket checker means nothing.

anyway, called, did telephone banking. all ok, sent me another confirmation reference. (same number though)

went into bank again this evening, they havnt taken the money instantly as promiced, bank has the money earmarked, but, they need see tickets to take it! money has been earmarked since monday. agghhh. cant check again now till the morning. fingers crossed!

rant over, dont trust see tickets, fingers crossed all ok. checking bank balance every hour on the hour at work tommorrow.

[sonicpurveyor]

used to work for ltsb for 15 yrs and was used to transactions like this, funds may be earmarked, BUT not unusual for a company to duplicate a txn ie attempting to earmark funds twice, you could find that see may have actually requested authorisation but them some glich has scuppered that txn so they try again - but if your previous earmark hasnt been removed all they'll get is a declined txn from bank cos there not enough funds to cover the 2nd, obviously not your fault but it causes no end of problems. My advice is to contact your bank and ask them to give you the authorisation code for this transaction and the date & time of the txn then speak to see and make sure they can tally the txns up, when you speak to see record the details of the call ie take a the persons name, date & time of call - even record the actual call on your phone if you can. It's a problem that can be resolved so don't worry just very frustrating - glad i got out when i did. fingers crossed & good karma vibes to you

[sonicpurveyor]

ps dont wait to see if the funds leave....RING THEM! even tonight....though the card txn teams probably work 8am - 8pm etc