Ticket problem

[Mr Weazle]

My mate got himself a ticket yesterday, he has received his confirmation email and then he checked on see tickets to see if his ticket is on the tracker section, which it is. However they have not taken money out of his account and when he called see tickets the said he game the wrong security code on his card.

It is confusing, why would they send a confirmation email and have his ticket on the tracker section? Will they just reject it later on?

Any help would be much appreciated!

[mr blue]

My mate got himself a ticket yesterday, he has received his confirmation email and then he checked on see tickets to see if his ticket is on the tracker section, which it is. However they have not taken money out of his account and when he called see tickets the said he game the wrong security code on his card.

It is confusing, why would they send a confirmation email and have his ticket on the tracker section? Will they just reject it later on?

Any help would be much appreciated!

[strummer77]

My mate got himself a ticket yesterday, he has received his confirmation email and then he checked on see tickets to see if his ticket is on the tracker section, which it is. However they have not taken money out of his account and when he called see tickets the said he game the wrong security code on his card.

It is confusing, why would they send a confirmation email and have his ticket on the tracker section? Will they just reject it later on?

Any help would be much appreciated!

[Mr Weazle]

thanks mr blue, he called them earlier today and they said they would probably reject it. Sounds unfair to me! I will get him to call them up again!

[Mr Weazle]

Same happened to me. They've said they'll phone me and then it'll be sorted.

[dan05delaney]

i've still not recived my confirmation email

but i have been on ticket tracker and i have one just thinking its been 33 hours since i got the ticket

[strummer77]

nice one mate, i will get him to call them again. Hopefully it should be sorted. He is stressing big time but i cant get hold of him now to tell him it should all be ok!

[Mr Weazle]

Well I've spoken to two people (one of whom when tickets were on sale because I KNEW I'd done it wrong so wanted to reorder). At first she said it'd be cancelled but then told me it'd be fine, the second one said they'd phone me and let me change. Now when I track tickets it says I'll be phoned before 10.42 Tuesday so sounds fine

[adamski]

Exactly the same thing happened to me in 2007. I entered my credit card security code instead of debit card. After a few days I got an e-mail from see asking me to call them and sort it out. I'd expect this to happen to you guys.....