I paid my balance and......

[Miss-T]

I wonder if anybody else has experienced this and can advise me....

I paid the balance of the 2 tickets I bought about two weeks after I paid deposit, probably around 15th October. I have been checking on the ticket tracker on see tickets and the status of the order still says 2 x £50 deposit paid, I wasnt too concerned about this knowing how crap See can be.

Today I called to attempt to change my delivery address as I have moved and they have said that they have no record of me paying the balance mid October. I have checked back through my e-mails and can not find an e-mail confirming that I had paid, not sure if I have aciddently deleted it or if I did not have one in the first place.

My bank statement shows a payment of £299 (2 x balance + bf + parking ticket) going from my bank to 'tickets' on 19th Oct.

.......do you think that this will be sorted with a happy ending for me or has my money gone missing for good???

Any experience of this peeps? x

[FunkyDenz]

If the money has gone out, then it can probably be resolved. You might need to send See a copy of your bank statement showing the money going out so that they can trace it.

[Miss-T]

If the money has gone out, then it can probably be resolved. You might need to send See a copy of your bank statement showing the money going out so that they can trace it.

[beamends]

If the money has gone out, then it can probably be resolved. You might need to send See a copy of your bank statement showing the money going out so that they can trace it.

[Miss-T]

And get on to your bank. They will be amazingly unhelpful, citing "Data Protection" every step of the way, buy they can trace where the payment went and they can tell who it is. If you happen to have sent it to the wrong place then you have a problem, if they sent it to the wrong place then they have a problem. Been there, seen it and got the tee-shirt on this one.

[Laura_Babs]

Thanks for the advice. i have spoke to bank today and they have defo sent the money and are going to confirm the account details.

Fingers crossed it will be fine and dandy!!!

[strudders]

I wonder if anybody else has experienced this and can advise me....

I paid the balance of the 2 tickets I bought about two weeks after I paid deposit, probably around 15th October. I have been checking on the ticket tracker on see tickets and the status of the order still says 2 x £50 deposit paid, I wasnt too concerned about this knowing how crap See can be.

Today I called to attempt to change my delivery address as I have moved and they have said that they have no record of me paying the balance mid October. I have checked back through my e-mails and can not find an e-mail confirming that I had paid, not sure if I have aciddently deleted it or if I did not have one in the first place.

My bank statement shows a payment of £299 (2 x balance + bf + parking ticket) going from my bank to 'tickets' on 19th Oct.

.......do you think that this will be sorted with a happy ending for me or has my money gone missing for good???

Any experience of this peeps? x

[firstglasto]

When i paid my balance it came out of my bank account as 'TICKETS'. Try calling them again and say you have proof that the money came out of your bank account and if need be will send them a copy of your statement which proves it. I'm sure it will be fine let us know how you get on.

[irons]

I paid the balance of the 2 tickets I bought about two weeks after I paid deposit, probably around 15th October. I have been checking on the ticket tracker on see tickets and the status of the order still says 2 x £50 deposit paid

Edited January 23, 2010 by irons