Confirmation Email Query - Help required

[neilmbrown]

Hello

Two of my friends bought tickets in the recent resale, and the second person (i.e. the one who didn't buy the tickets) never received a confirmation email.

I've managed to get the confirmation email from the first person and it reads as follows:

Dear <PERSON 1>

PLEASE READ CAREFULLY

You have booked to attend GLASTONBURY 2013 at Worthy Farm, Pilton-Somerset on 28-30 June 2013

You have ordered the following tickets

Reference <> - 1 CAR PARK (PER VEHICLE) At £25.00 (Booked on Sunday 21st April 2013)

Reference <> - 2 ADULT 16+ FULL PRICE At £210.00 (Booked on Sunday 21st April 2013)

The ticket(s) you have paid for have been assigned to the following registration(s)

<PERSON 1 REG NO> - <PERSON 1>

You have been charged a total of £451.00 including a postage charge of £6.00 and this will appear on your statement as TICKETS 08712200260

I've also logged in the See Tickets Order Tracker which reads as follows:

Glastonbury 2013 - <>

Worthy Farm, Pilton-Somerset

Order received: Sunday, 21 Apr 2013 at 9:33AM28th - 30th June 2013

This order was made using the following registration(s):

<PERSON 1 REG NO> - <PERSON 1>

1x Car Park (Per Vehicle)

£25.00

2x Adult 16+ Full Price

£420.00

1x Transaction Fee (what's this?) £6.00

Total £451.00

Tickets are in stock and will be despatched shortly to the address provided.

So I'm a little bit confused, as there isn't reference to person 2 and their registration number.

I've never booked tickets in the resale before so I'm not sure if this is ok? Has person 1 ended up with 2 tickets in their name?

Does anyone know if this is a problem, should we contact See Tickets?

Many thanks for your help.

Neil

[jeffie]

Just drop See an email through their system and ask for confirmation

[bogeybear]

Mine is the same, 4 x adult etc................, its all normal.

[AiiShotTheDJ]

Don't worry, I have the same thing i.e no ref number because my partner paid for my ticket. All of our party have the same thing and we all booked in the normal sale.

[norainplease]

We're the same here I got the email because I paid for the tickets. If one person paid for both you only get one confirmation email

[neilmbrown]

Hi

Thanks so much for the replies, that is reassuring.

Cheers for your help.

Neil

[giddy]

I had the same situation and was panicking. But it is only the lead booker that gets confirmation. For peace of mind I emailed See and they confirmed all the names on the booking.