I flew from Brazil to Glasto in 2016 and 2017 and in both cases our tickets and East Campervan arrived only after we were in UK.
Regarding East Campervan, on Wednesday morningof 2016 Festival, in the middle of the rain and chaos to get in, we were treated very kindly by Emily, the supervisor in charge, on the small shed (or maybe campvan box office) where they check the tickets. She let us in to the campervan area to retrieve the ticket in the box office in Gate A in the following day (wed).
To get to Gate A was very difficult because we were not allowed to passthrough the festival site and it was a long walk around the festival fence. We were helped by some of the staff and hitchhike as well. When we got to the box office there was no tickets as they were still on the mail, but the staff was also helpful to print the tickets and deliver to our campervan later in the day (Fiona, the chief in charge of the whole east campervan delivered to us).
In 2017 everything was much easier because Fiona and Emily remembered the Brazilians from the previous year, and we were let in on the campervan and did not even had to go to Gate A (Fiona once again delivered in our motorhome.
Summarizing a too long message:
It was very difficult to park on Gate A to retrieve and incredible difficult to walk around the site from east campervan parking.
I suggest to everybody in such position to talk to the Glasto staff as much as possible and ask for help (for a ride, to communicate to the box office, etc). If somebody from security does not help try another person. Show the email confirmations, tell your story and the effort to travel from so far to Glatonbury. That was really what saved us in 2016 and later in 2017.
Thanks again for Fiona and Emily of East Campervan Glasto team. Their energy and willingness to help is what make Glasto so special
