My name is Michael, I am posting this on behalf of Danesp because my Spanish is a little bit better.
Your payment was refunded on May 20th at 19:10, the 354,95€ as the deposit. And at 19:11, the 960,84€ for the balance. If you wish, We will e-mail you a screenshot of this or if you wish to make it public upload to our website and putting a link to the image file here. But we would prefere if you do not jump to unnecessary accusations which paint an unfair light, and are frankly not true.
Your payment was overdue by 7 days of which we got in contact with you over the payment of the rest of your balance. The payment details were required by phone or e-mail because we do not store card details ourselves.
The reason we asked for confirmation of bus times and size of party/names is because in your initial mail in March specified "3 definate, maybe 4" and then giving 4 names. The price needed to charge for the remaining balance is different for a party of 4 than a party of 5 and we didnt want to under/over charge you, and thus this was necessary. You also refused to complete the "Name & address of the person responsible for this booking" for the booking which we would require before making the charge.
You have the full e-mail transcripts. You can post these if you feel necessary, or contact myself at michael@if you want to talk to another member of staff other than Daniel personally.
Daniel at http://danespfib.com
in overseas festivals
Posted · Edited by Danesp_Fib
Hi weescorps,
My name is Michael, I am posting this on behalf of Danesp because my Spanish is a little bit better.
Your payment was refunded on May 20th at 19:10, the 354,95€ as the deposit. And at 19:11, the 960,84€ for the balance. If you wish, We will e-mail you a screenshot of this or if you wish to make it public upload to our website and putting a link to the image file here. But we would prefere if you do not jump to unnecessary accusations which paint an unfair light, and are frankly not true.
Your payment was overdue by 7 days of which we got in contact with you over the payment of the rest of your balance. The payment details were required by phone or e-mail because we do not store card details ourselves.
The reason we asked for confirmation of bus times and size of party/names is because in your initial mail in March specified "3 definate, maybe 4" and then giving 4 names. The price needed to charge for the remaining balance is different for a party of 4 than a party of 5 and we didnt want to under/over charge you, and thus this was necessary. You also refused to complete the "Name & address of the person responsible for this booking" for the booking which we would require before making the charge.
You have the full e-mail transcripts. You can post these if you feel necessary, or contact myself at michael@if you want to talk to another member of staff other than Daniel personally.
Regards,
Michael of Danesp.