duncbob
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Posts posted by duncbob
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What that article doesn't address is the supposed throttling of the popular ISPs.
I tried for 3 hours at home on Virgin, as did my friends on Virgin, BT and Sky Broadband. None of us got through.
I then decided to take a punt and go into work to try there. Logged in, opened Firefox, typed the address and got STRAIGHT THROUGH. Straight through! Not only that, but I got through 3 times in a row without any problems what so ever. All the while, at the same time my friends at home could still not connect.
Our work has some sort of custom ISP (as it's a big site) which could not have been throttled by See (or whoever), and there have been reports of folk getting through on 3G phones, while their 10Meg broadband connection failed every time.
I'm just speculating, but I think it needs discussing.
Other than that, twas a great article.
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its a seetickets 24hr booking line
Edit - you could always use it to book for this since you have been unlucky on glasto tickets http://www.tdpromo.com/images/best-british-2010-poster.pdf
I think I might just do that 
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At the end of the booking process, they could add in a step that forces the browser window to close. That would get round the "back button" & click here to book more tickets issue.
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I absolutely appretiate it and honestly, I really hope everyone who still needs a ticket manages to get one! Hearing about people you know online not being so lucky really does take the shine off things but this whole 'people were selifsh etc etc' thing is just becomming silly now! 137,500 tickets went to 137,500 registered users... Noone helping others out gained from it - except perhaps the card details of a few strangers! lol
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People's perception of how unfair the sale was rises and falls with the demand for tickets rising and falling - this has become abundantly clear this year. The *actual* unfairness (or not) hasn't actually changed for a few years now.
I think last year was comparatively easy, because the ticket sale in October passed many people by. This year, people have wised up to it (plus the success of the last few Glastos ['success' strongly based on what the weather has done, IMO] has made it more appealing to a greater number of people), so there were many more trying to buy, which meant many more lost out.
It's not really any faults with the system used that makes people feel the sale was unfair, it's the fact they didn't get the ticket they wanted. If the system was perfect, those who didn't get tickets would still scream that it was unfair - the unhappiness comes from not getting a ticket, not the method by which a person didn't get a ticket.
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"Get the punter to bring ID when booking. 2 tickets per person."
Two tickets per person is rubbish. One of the great things about going to festivals, as well as the music etc, is to have a laugh with a group of mates who also want to be there. Going with just 1 mate every year because your other mates couldn't get tickets is frankly extremely dull and you are likely to spend most of the time on your own as you want to do and see different things which defies the point of going and enjoying a festival.... why shouldn't people be able to go as a group and have a laugh together? IMO, 8 tickets per person is great. I got 6 this year but I do agree that being able to go back and get another 8 is unfair. I agree with what someone else has posted - 8 tickets per session rather than per person. Once you have entered details and processed, you should not be able to go back.
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Not having willing buyers does tho!
I wouldn't buy a ticket from a tout, as I know it might well be worthless.
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While it's possible to get in with someone else's ticket, they do check the faces (sometimes, at least - have always had mine checked), and there's definitely been instances where someone who doesn't have a ticket which is theirs is refused entry and the ticket taken from them.
So anyone buying a ticket from a tout is a mug, because they might well be pissing their money up the wall.
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1. the smaller agents are smaller - so would cope even worse with the demand than See does.
2. the only realistic alternative is also a corporate monster, and one with a much worse reputation in the world of corporate monsters.
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Independent record stores? Have you tried finding one recently?
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And that barperson can only pour so many drinks before that time is up, he would have sold the same amount of drinks to other people.
If the person who didn't get sold that last drink is unhappy, he should complain to the bar manager, not the people who were served.
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I guess you got a ticket
If ticket allocation was max 8, then to be able to get through and buy 30 tickets is wrong whatever way you look at it. Like I said I don't begrudge.
I'll be more than interested to see how many tickets come up on Ebay this year!!!
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I have had no report of the page changing and I'm checking it every second
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To be fair I think that its a lottery. If you are lucky enough to get through then thats great, but organisation is key, and it always helps if you know 4 or 5 other people all trying at the same time. This year I was trying for a few hours with 10 pages all up in the queue and getting through once, and then timing out, and I had lost all faith. BUT then I got a message from a friend of a friend who had got through and asked for my details. I get why people are upset/pissed off, and I completely agree with them, but to say that it's unfair isn't strictly true, as they haven't favoured anyone. Everyones in the same boat, just some are in more organised and bigger boats...
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The only way to sort the diehard Glastogoers from the casuals would be to charge full price at time of booking with only a 50% refund for returned tickets. Although, I doubt GFL would do that as it would likely prevent them from seeling the tickets in a day.
Strange how we have hundreds of threads bitching about the booking system and accusations of queue-jumping but the OP's are mailny newbies. I think some idiot is just stirring it.
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Yeah, I got multiple booking pages too all at the same time, about 9:40
(why does this happen?
)I could therefore get the 12 tickets for our group without the use of the 'back' button. When finished I clicked the 'buy more' button and was put back back in the queue.
I know it's easy for me to say but at the end of the day as someone said it's a simple case of mathematics: 700,000 (or so) into 135,000 doesn't go!
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We all knew that there were more people wanting tickets than tickets available, that some people would lose out. Also it is true that seetickets job is just to sell these tickets, which they have more than enough demand for. So improving their website is not an economically sensible move for them.
Nonetheless, despite knowing it is a lottery who will get tickets it is a bit galling that after 4 hours, 3 phones and 2 computers we didn't get our tickets whereas other people managed to get multiple booking forms and many tickets. I am really happy for all who did get tickets but for those like us without Facebook friends clout it does seem it could have been fairer. (Don't ask me how-I'm no techie.)
Maybe the FB/friends/networking dominance will result in the social engineering of Glastonbury into a festival of almost exclusively young, media savvy folk?
We're sad, not bitter, and are looking for resale tickets.
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Isn't that pretty much what happened yesterday? I mean, you wouldn't need to ever enter the same registration number again because you would have the tickets so point 3 is a bit of a useless point... and with regards to point 4 - thats exactly what people were doing yesterday - going back to the start and buying again with different registration numbers for friends etc
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Would all these suggestions about cookie management and back button shenanigans really make any difference? We were all desperate for tickets and all had the same potential as each other to get them. Plus, why can't my friend get me a ticket? I get things for my friends all the time from tickets to lunch.
The only real management way is to register everyone’s id and only let each person buy their own ticket and that would mean more people hammering the web site and a longer time to sell them all which means a longer time sat at your machine getting stressed and then your mates may not be successful.
We always knew the number of tickets was limited and we always knew some of us wouldn't get some.
Perhaps U2 were a bit naughty hinting as they did because then I suspect U2 fans added to the rabble who are not necessarily Glasto fans.
I don't know... big topic, possibly no solution everyone is happy with.
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You seem to think you were ahead of other people in the queue. Why is that? You weren't - everyone starting queuing at the same time.
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Yep. More like you were all queuing at one long bar all shouting at the barman to get his attention. If you mate gets served you'll get him to get you drinks at the same time, or at least direct the barman to serve you next.
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Immagine you are queuing at a physical box office for tickets. You are allowed only 8 tickets per person. You queue for a while and eventually get to the box office. The box office ask for your registration numbers and enter them in the system. When they come to take you card details, the system goes down. Instead of asking you to wait while they try the payment again, they send you to the back of the queue.
Then while you are walking to the back of the queue, you notice that the people in the queue beside you have just purchased their 8 tickets. They then ask the box office if they can just buy an other 8 for their mates who were further back in the queue. The box office kindly oblige. This happens 3 or 4 time and the person walks away with upto 40 tickets.
The first issue is purely the fault of SeeTickets system not being up to the job. The second is down to SeeTickets for allowing people to do this and for the people thinking that queue jumping is acceptable. We wouldn't put up with this if it were a physical box office so why should we be ok just becasue its an online box office?
People who queued for tickets have every right to be upset and pissed off in these circumstances. If ticket sales had been done farely and a proper queuing system was in place then you would find that people may still be disappointed but they would understand that everything was done fairly.
I think Seeticket has a duty, based upon the rules for buying tickets, to cancel any sales made by people using the back button. It should be easy to do since each session has a unique cookie and any addition purchases would use the same cookie therefore rendering the sale invalid!
why new registrations ?
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Posted
Agreed totally. theres already 600,000 odd people still wanting tickets so not really fair that poeple who couldn't be bothered to register for T Day get a chance on the resales.