Haha, glad to be of service! :-D
Thanks again for putting this together @PDAD -- looking forward to seeing what February brings... The first week's releases are already cracking!
Ultimately the Oasis tickets are being refunded because they're not tied to a person via registration and so open to scalpers and being resold at much higher prices. The cancellations are from who they believe to be bots or touts reselling or potentially so.
That's not generally the situation with Glastonbury (although yes, there are examples of getting round that but it's not without a high risk). So queue skipping or not, I can't see them cancelling tickets in a similar way as touting just isn't really a thing at Glastonbury.
Our music centre sat on a stone fireplace with a wooden ledge that ran the length of the room. It had a cut out bit in the stone front for the VCR . The height of 70/80s interior design😉😊
From my perspective, Queue-It was the main issue by far.
The session not being closed correctly certainly wasn't universal (it didn't happen on the 4 groups of tickets I bought), and I'm not convinced it was even widespread. And for the most part - anyone who did benefit from it probably didn't engineer the situation, they just took advantage of the system not behaving and so I've got no beef with them / certainly don't think any action should be taken against them.
Whereas the Queue could be manipulated and gamed in so many different ways that it wasn't even funny.
More complicated than that, but fundamentally true.
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