Mich1268 Posted May 20, 2022 Report Share Posted May 20, 2022 I feel sick. I went on to the order page and put in my reference number and there was no trace. I sent an email asking for all the orders and it seems that when I cancelled my bath and west showground campervan ticket, they seem to have also cancelled my ACTUAL tickets!!!! I have had to send them a message through my sons reference number as clearly I don't have one now!! Weirdly the bath and west shows up as cancelled but there is no sign of my Glastonbury tickets even having been bought! I got the email saying ticket confirmation back in March. I cannot tell you how panicked I am. 1 Quote Link to comment Share on other sites More sharing options...
Beerqueen Posted May 20, 2022 Report Share Posted May 20, 2022 Oh Christ on a bike, what a situation! I just hope that SeeTickets do the right thing and sort it out. Quote Link to comment Share on other sites More sharing options...
EFC1996 Posted May 20, 2022 Report Share Posted May 20, 2022 I hope you get sorted! If it was See’s mistake they should sort it for you. Keep us updated Quote Link to comment Share on other sites More sharing options...
Crazyfool01 Posted May 20, 2022 Report Share Posted May 20, 2022 Stay calm if you can … hopefully you’ve got all contact emails to refer back to … tickets haven’t been printed yet so loads of time … all the best .. it will be ok Quote Link to comment Share on other sites More sharing options...
phillyfaddle Posted May 20, 2022 Report Share Posted May 20, 2022 I’m sure this will be sorted, but what an awful situation. Fingers crossed for you xx 1 Quote Link to comment Share on other sites More sharing options...
Charm Posted May 20, 2022 Report Share Posted May 20, 2022 4 minutes ago, Mich1268 said: I feel sick. I went on to the order page and put in my reference number and there was no trace. I sent an email asking for all the orders and it seems that when I cancelled my bath and west showground campervan ticket, they seem to have also cancelled my ACTUAL tickets!!!! I have had to send them a message through my sons reference number as clearly I don't have one now!! Weirdly the bath and west shows up as cancelled but there is no sign of my Glastonbury tickets even having been bought! I got the email saying ticket confirmation back in March. I cannot tell you how panicked I am. Hey lovely, how awful, hope they resolve it quickly x 1 Quote Link to comment Share on other sites More sharing options...
Mich1268 Posted May 20, 2022 Author Report Share Posted May 20, 2022 Thanks all, struggling to breath with all the panic. Have had a really hard time recently with some really horrible social work cases and am virtually counting down the minutes to get there. Will let you know but most of all, everyone check your booking reference numbers asap on the seeticketsglastonbury site Quote Link to comment Share on other sites More sharing options...
Mich1268 Posted May 20, 2022 Author Report Share Posted May 20, 2022 6 minutes ago, crazyfool1 said: Stay calm if you can … hopefully you’ve got all contact emails to refer back to … tickets haven’t been printed yet so loads of time … all the best .. it will be ok Trying to. Pretty hard Quote Link to comment Share on other sites More sharing options...
stuie Posted May 20, 2022 Report Share Posted May 20, 2022 1 minute ago, Mich1268 said: Thanks all, struggling to breath with all the panic. Have had a really hard time recently with some really horrible social work cases and am virtually counting down the minutes to get there. Will let you know but most of all, everyone check your booking reference numbers asap on the seeticketsglastonbury site They will sort it for you. Try not to panic! 1 Quote Link to comment Share on other sites More sharing options...
phillyfaddle Posted May 20, 2022 Report Share Posted May 20, 2022 2 minutes ago, Mich1268 said: Will let you know but most of all, everyone check your booking reference numbers asap on the seeticketsglastonbury site It’s prompted me to check…”Tickets in stock and will be despatched shortly to..” Phew! Stay calm, it will be sorted. From what you’ve said, when they look at the email trail their mistake will be evident. x Quote Link to comment Share on other sites More sharing options...
Crazyfool01 Posted May 20, 2022 Report Share Posted May 20, 2022 4 minutes ago, Mich1268 said: Trying to. Pretty hard Step back and breathe … you’ve got all the info needed to get them back … do understand the stress however Quote Link to comment Share on other sites More sharing options...
CaledonianGonzo Posted May 20, 2022 Report Share Posted May 20, 2022 6 minutes ago, Mich1268 said: everyone check your booking reference numbers asap on the seeticketsglastonbury site One step ahead of you chief.... If it's their mistake and not yours then all will be well x Quote Link to comment Share on other sites More sharing options...
Mich1268 Posted May 20, 2022 Author Report Share Posted May 20, 2022 1 minute ago, crazyfool1 said: Step back and breathe … you’ve got all the info needed to get them back … do understand the stress however thanks crazyfool, I will try Quote Link to comment Share on other sites More sharing options...
Dave_c Posted May 20, 2022 Report Share Posted May 20, 2022 When I cancelled by worthy view booking (which I ended up booking again in the resale) I put it in massive capital letters that I don't want to cancel my actual tickets. Just panicked and checked and tickets are still there, phew. They will sort it for you don't worry. Quote Link to comment Share on other sites More sharing options...
k8yphillips Posted May 20, 2022 Report Share Posted May 20, 2022 Have see confirmed that the ticket is cancelled and have you received refund? Im Just wondering if your reference number for the camper ticket booking is different to the reference number for your actual ticket booking? If that makes sense. im not sure though as last time I purchased camper was 2015. I Really hope you get it sorted ASAP, I can image you’re feeling very stressed… as others have said it will most definitely get sorted if they have cancelled it by mistake. xx Quote Link to comment Share on other sites More sharing options...
CaledonianGonzo Posted May 20, 2022 Report Share Posted May 20, 2022 3 minutes ago, k8yphillips said: Have see confirmed that the ticket is cancelled and have you received refund? Important point - did they give you the money back? Quote Link to comment Share on other sites More sharing options...
clarkete Posted May 20, 2022 Report Share Posted May 20, 2022 2 minutes ago, k8yphillips said: Have see confirmed that the ticket is cancelled and have you received refund? Im Just wondering if your reference number for the camper ticket booking is different to the reference number for your actual ticket booking? If that makes sense. im not sure though as last time I purchased camper was 2015. I Really hope you get it sorted ASAP, I can image you’re feeling very stressed… as others have said it will most definitely get sorted if they have cancelled it by mistake. xx That's a good point, check the transactions to the date you originally purchased and the cancellation date. If you've got your original confirmation email I'm sure they will sort you out, but response times especially on a Friday afternoon will always be slower than you'd hope in this scenario, so just get a brew and know it should be OK - many of us have had scares too. Quote Link to comment Share on other sites More sharing options...
danssol Posted May 20, 2022 Report Share Posted May 20, 2022 Easy to say keep calm. But focus on what you can control now and you have informed see tickets. Now is the waiting bit. Sending positive vibes Quote Link to comment Share on other sites More sharing options...
t0paz Posted May 20, 2022 Report Share Posted May 20, 2022 Oh man! Good luck getting it sorted. The emails should be enough to prove your case. Fingers crossed for you. Quote Link to comment Share on other sites More sharing options...
Gnomicide Posted May 20, 2022 Report Share Posted May 20, 2022 Good luck, I'm sure it will be fine but a shitty position to be in. Quote Link to comment Share on other sites More sharing options...
Smeble Posted May 20, 2022 Report Share Posted May 20, 2022 Double check that your tickets aren’t on a different reference. My tickets are on one reference number and my CV ticket is under a different one. Quote Link to comment Share on other sites More sharing options...
Mich1268 Posted May 20, 2022 Author Report Share Posted May 20, 2022 26 minutes ago, CaledonianGonzo said: Important point - did they give you the money back? I have no refund in my bank account. Thats good. but worried they may have run out of tickets! Quote Link to comment Share on other sites More sharing options...
Crazyfool01 Posted May 20, 2022 Report Share Posted May 20, 2022 Just now, Mich1268 said: I have no refund in my bank account. Thats good. but worried they may have run out of tickets! They’ll always have a pot for things like this Quote Link to comment Share on other sites More sharing options...
Mich1268 Posted May 20, 2022 Author Report Share Posted May 20, 2022 18 minutes ago, Smeble said: Double check that your tickets aren’t on a different reference. My tickets are on one reference number and my CV ticket is under a different one. Checked it. Got an email back today to confirm I have 4 coach tickets for my sons and their friends plus a sticklinch accommodation but no actual tickets! Quote Link to comment Share on other sites More sharing options...
Avalon_Fields Posted May 20, 2022 Report Share Posted May 20, 2022 Good luck! They must correct their own mistake I’m sure Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.