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Ticket Delivery


Ayrshire Chris
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25 minutes ago, cambo said:

Hello @Alvoram. Where is this button? In an email? My friend's ticket was "signed for" but it's gone missing somewhere.... 😬

Seems to appear after a certain amount of time has passed since despatch. (Possibly 2 weeks, but unsure.) 

It appears on the order tracker page inside your seetickets account, on their own website. 

So you'll need to have a seetickets account, under the same email address used for the order, then if the order isn't already showing, import it. 

If you need any more information or help regarding it, just tag me again, as I'm not sure my explanation is the best...

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22 hours ago, Larraht said:

My tickets are still showing as tickets will be sent by courier! Nothing has changed! Starting to get very nervous now! Where is the box office if we need to collect them there?? 

This.  Realise it's still T-10days but this is making me nervous......

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Mine have just made it! Email on Tuesday morning, tracking showed collected early afternoon on Wednesday, floated about the Royal Mail network yesterday (including a reroute to the wrong place), arrived this afternoon - I did need to go to the door and sign for them, but that seems to depend on your postie. 

Seems like you'll still be fine as long as your email comes by Tuesday, but that's really zero margin for error if anything goes bad after that - I'd certainly be clenching a bit.  

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2 hours ago, chuckles07 said:

In 2019 I received my despatch email on 19th June. I think end of next week is when you start really fretting 😕

Thanks. Don’t know why they like doing this to us. The anxiety they’re causing. I know we all have tickets but their lack of contactability (just fill out a webform and wait) with so little time has got me on edge. If I have to collect at the box office that’s going to cause another nightmare with the queues and possibly losing out on where we normally like to camp. 
 

I’m sure in other years they’ve used DX too, wonder why the switch to Royal Mail. I need to stop obsessively checking my inbox. 

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Wondering if there’s a delay/hold up too. Car parking tickets have gone from 50odd% to 72% dispatched today. Whereas Glastonbury tickets have been stuck on 54% for almost 2 days now and it’s not moving. It probably doesn’t mean anything but it’s like being stuck in a traffic jam on the motorway when you’re in a rush. I’m fine if the traffic keeps moving, even slowly, it’s when it comes to a dead stop. 

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Just now, D-Low said:

Wondering if there’s a delay/hold up too. Car parking tickets have gone from 50odd% to 72% dispatched today. Whereas Glastonbury tickets have been stuck on 54% for almost 2 days now and it’s not moving. It probably doesn’t mean anything but it’s like being stuck in a traffic jam on the motorway when you’re in a rush. I’m fine if the traffic keeps moving, even slowly, it’s when it comes to a dead stop. 

Lots of people reporting despatches over the last 2 days... Tracker is rubbish. 

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4 hours ago, MoonBuggy said:

Two days between getting the email and Royal Mail picking it up isn't too bad - but if it doesn't go out in today's batch I'd start chasing. Tracker should update by mid-afternoon if it's been picked up. 

That's what's happened, said they should be delivered tomorrow. We're off to Bristol at 9am so praying they put it through the door!

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3 hours ago, D-Low said:

I’m sure in other years they’ve used DX too, wonder why the switch to Royal Mail. I need to stop obsessively checking my inbox. 

They used DX in 2010. They were so abysmal, they switched back to RM for 2011.

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So... Who's still waiting for their ticket to be despatched?

Is there anybody (Apart from the Ireland folk who changed from collection to delivery.) that hasn't even had their status changed to despatched yet? 

Time for another poll @crazyfool1 (Perhaps include 2 extra options: 'International collection ticket changed to delivery but not despatched yet,' and 'international ticket but changed to delivery and has been despatched..' I say that, because it seems that they were working through all of the regular tickets first and saving the alterations until the end.)  

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Just now, Alvoram said:

So... Who's still waiting for their ticket to be despatched?

Is there anybody (Apart from the Ireland folk who changed from collection to delivery.) that hasn't even had their status changed to despatched yet? 

Time for another poll @crazyfool1 (Perhaps include 2 extra options: 'International collection ticket changed to delivery but not despatched yet,' and 'international ticket but changed to delivery and has been despatched..' I say that, because it seems that they were working through all of the regular tickets first and saving the alterations until the end.)  

feel free 🙂 

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4 minutes ago, crazyfool1 said:

feel free 🙂 

Nahhh that's definitely your thing. 🙂 

I was just intrigued as the tracker is still stuck at 55%. But if you can't be @r2ed then neither can I. 🙈😂

On a side note, I wonder if the tracker includes collection and coach tickets?

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3 minutes ago, Buejmall said:

Looks like RM have tried to deliver but nobody was at the office. Will Royal Mail try and re deliver?

Normally they will card an you will have to collect with card or you can request redelivery (not sure if you need a code from the card or not)

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1 minute ago, dotdash79 said:

Normally they will card an you will have to collect with card or you can request redelivery (not sure if you need a code from the card or not)

Thanks, just not sure they will have been able to get the card in the building and If it will still be there. Will I be able to change to box office collection for you know if all fails?

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12 minutes ago, Buejmall said:

Thanks, just not sure they will have been able to get the card in the building and If it will still be there. Will I be able to change to box office collection for you know if all fails?

If they know the building has no post box they normally won’t deliver that day. Doubt you will be able to change to box office collection as the ticket is out of seetickets hands now. 

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3 hours ago, dotdash79 said:

If they know the building has no post box they normally won’t deliver that day. Doubt you will be able to change to box office collection as the ticket is out of seetickets hands now. 

My tickets are in my hands and yet I have an option to void them and have new ones ready to collect at the box office. There is a button that appeared in my order tracker around 2 weeks after despatch which allows me to do it automatically. 

We can assume from this that If tickets are not received, people will be able to contact See Tickets and arrange for them to be voided, with reprints available for collection at the box office. (although if the time hasn't passed since despatch, this will need to be done by contacting see, rather than by clicking the link in the order tracker.) 

 

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Edited by Alvoram
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