tabby2 Posted October 3, 2019 Report Share Posted October 3, 2019 Ok so I was trying for coach tickets, and couldn't even get on the holding page on my laptop. Tried using Chrome, Firefox, Safari. My phone on 4g/Wifi could access the holding page (no further). I just tried the ticket page again and I still can't get on it using a regular browser. But I just tried using Tor and that worked fine! There must be something in my laptop settings that's preventing access to the ticket page in particular. The regular glasto site and all other websites I can get onto no problem. I'm not sure I want to rely on using Tor for the main ticket sale. Please if anyone knows what might be the problem here I'd be very grateful! Quote Link to comment Share on other sites More sharing options...
a6l6e6x Posted October 3, 2019 Report Share Posted October 3, 2019 Have you tried turning it off and on again? That actually worked for me when I had the same problem 1 Quote Link to comment Share on other sites More sharing options...
tabby2 Posted October 3, 2019 Author Report Share Posted October 3, 2019 Thanks - have just tried it, no luck. It's weird, it's just the ticket page. Probably this is why I couldn't get on it last year either! Quote Link to comment Share on other sites More sharing options...
Cooter Posted October 3, 2019 Report Share Posted October 3, 2019 Try hitting it hard with a cricket bat. Quote Link to comment Share on other sites More sharing options...
Slugworth Posted October 3, 2019 Report Share Posted October 3, 2019 12 minutes ago, a6l6e6x said: Have you tried turning it off and on again? That actually worked for me when I had the same problem I work in a job where i have to say that 50 times a day lol Quote Link to comment Share on other sites More sharing options...
Wherethewildthingsare Posted October 3, 2019 Report Share Posted October 3, 2019 Yes I got it on my phone on safari. Long after the sale ended I still couldn’t load the Glastonbury/seetickets.com page and still got this error message. Couldn’t clear the history/cookies until i restarted my phone ? Quote Link to comment Share on other sites More sharing options...
cheesey_toastie Posted October 4, 2019 Report Share Posted October 4, 2019 9 hours ago, tabby2 said: Ok so I was trying for coach tickets, and couldn't even get on the holding page on my laptop. Tried using Chrome, Firefox, Safari. My phone on 4g/Wifi could access the holding page (no further). I just tried the ticket page again and I still can't get on it using a regular browser. But I just tried using Tor and that worked fine! There must be something in my laptop settings that's preventing access to the ticket page in particular. The regular glasto site and all other websites I can get onto no problem. I'm not sure I want to rely on using Tor for the main ticket sale. Please if anyone knows what might be the problem here I'd be very grateful! Have you ever changed your hosts file? If you don't know what that is then probably no. Or your dns settings? Quote Link to comment Share on other sites More sharing options...
al_coholic Posted October 4, 2019 Report Share Posted October 4, 2019 Is there an error message? Are you using a work computer? Where I work we have McAfee Web Gateways blocking our path to the internet and it blocks Seetickets website because they use an old style security certificate. Its a pain because my work laptop is much higher spec than my home PC. Quote Link to comment Share on other sites More sharing options...
Hugh Jass Posted October 4, 2019 Report Share Posted October 4, 2019 9 hours ago, Slugworth said: I work in a job where i have to say that 50 times a day lol Are you Chris O’Dowd? 1 Quote Link to comment Share on other sites More sharing options...
Airlie Posted October 4, 2019 Report Share Posted October 4, 2019 56 minutes ago, al_coholic said: Is there an error message? Are you using a work computer? Where I work we have McAfee Web Gateways blocking our path to the internet and it blocks Seetickets website because they use an old style security certificate. Its a pain because my work laptop is much higher spec than my home PC. I have the same issue, so annoying! WHY would they need to block this?! Quote Link to comment Share on other sites More sharing options...
tabby2 Posted October 4, 2019 Author Report Share Posted October 4, 2019 2 hours ago, cheesey_toastie said: Have you ever changed your hosts file? If you don't know what that is then probably no. Or your dns settings? I think the issue might be related to something like this; whether I've changed it in the past (can't remember) and that's a problem, or whether it needs to be changed. Defo something on this laptop though, last year was the same but I assumed that was just because the page was busy. Is there anything I should look out for regarding the host file/DNS? (I can try googling but a suggestion would be helpful if possible!). Thank you. Quote Link to comment Share on other sites More sharing options...
tabby2 Posted October 4, 2019 Author Report Share Posted October 4, 2019 2 hours ago, al_coholic said: Is there an error message? Are you using a work computer? Where I work we have McAfee Web Gateways blocking our path to the internet and it blocks Seetickets website because they use an old style security certificate. Its a pain because my work laptop is much higher spec than my home PC. Can't remember the error message exactly, it did prompt me to check proxy settings, which I did. Hard to Google for help as if I Google 'can't access Glasto ticket page' I just get results relating to normal problem of not getting past holding page. Quote Link to comment Share on other sites More sharing options...
DareToDibble Posted October 4, 2019 Report Share Posted October 4, 2019 2 hours ago, Hugh Jass said: Are you Chris O’Dowd? Beat me to it. Damn. Quote Link to comment Share on other sites More sharing options...
musky Posted October 4, 2019 Report Share Posted October 4, 2019 The hosts file is located at Windows\System32\Drivers\etc\hosts . Open as an admin. It will probably be empty, but if there’s any mention of Seetickets delete it. It’s probably a good idea to copy the contents of the file to another text file and save it elsewhere before you change anything, just in case. Quote Link to comment Share on other sites More sharing options...
tabby2 Posted October 4, 2019 Author Report Share Posted October 4, 2019 1 hour ago, musky said: The hosts file is located at Windows\System32\Drivers\etc\hosts . Open as an admin. It will probably be empty, but if there’s any mention of Seetickets delete it. It’s probably a good idea to copy the contents of the file to another text file and save it elsewhere before you change anything, just in case. Thanks, I'll try that Quote Link to comment Share on other sites More sharing options...
Penrhos Posted October 4, 2019 Report Share Posted October 4, 2019 clear cookies & browser history and try again. BTW : you didn't do the host file hack a couple of years ago and still have seetickets in your hosts file? Quote Link to comment Share on other sites More sharing options...
cheesey_toastie Posted October 4, 2019 Report Share Posted October 4, 2019 1 hour ago, tabby2 said: Thanks, I'll try that Yeah there are instructions here: https://support.rackspace.com/how-to/modify-your-hosts-file/ Look for something like 11.123.134.11 glastonbury.seetickets.com If there's a line like this delete it. If not try checking the DNS settings https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10 Change them to the google settings. Quote Link to comment Share on other sites More sharing options...
tabby2 Posted October 4, 2019 Author Report Share Posted October 4, 2019 8 hours ago, cheesey_toastie said: Yeah there are instructions here: https://support.rackspace.com/how-to/modify-your-hosts-file/ Look for something like 11.123.134.11 glastonbury.seetickets.com If there's a line like this delete it. If not try checking the DNS settings https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10 Change them to the google settings. That was exactly it! No wonder I haven't been able to get on the ticket page for at least 2 years! Deleted it and works again now. Thank you so much Quote Link to comment Share on other sites More sharing options...
cheesey_toastie Posted October 5, 2019 Report Share Posted October 5, 2019 23 hours ago, tabby2 said: That was exactly it! No wonder I haven't been able to get on the ticket page for at least 2 years! Deleted it and works again now. Thank you so much Glad to help. Good luck tomorrow! Let me know how you get on. Quote Link to comment Share on other sites More sharing options...
iloveglasto2020 Posted October 5, 2019 Report Share Posted October 5, 2019 Is this the same thing everyone is seeing at this stage? Im assuming that when the tickets actually go on sake the link will take you to the see website? Quote Link to comment Share on other sites More sharing options...
Flysheet Posted October 5, 2019 Report Share Posted October 5, 2019 8 minutes ago, iloveglasto2020 said: Is this the same thing everyone is seeing at this stage? Im assuming that when the tickets actually go on sake the link will take you to the see website? Pretty much... Quote Link to comment Share on other sites More sharing options...
Freddyflintstonre Posted October 5, 2019 Report Share Posted October 5, 2019 9 minutes ago, iloveglasto2020 said: Is this the same thing everyone is seeing at this stage? Im assuming that when the tickets actually go on sake the link will take you to the see website? Yeah this is correct Quote Link to comment Share on other sites More sharing options...
parsonjack Posted October 5, 2019 Report Share Posted October 5, 2019 6 minutes ago, iloveglasto2020 said: Is this the same thing everyone is seeing at this stage? Im assuming that when the tickets actually go on sake the link will take you to the see website? Yup...that's what we're all staring at. Refresh that page from 0900, or a few seconds before, and pray. If you get the page that says the site is busy and that you are being held for 20 seconds ignore it and refresh the page yourself. When luck shines in your direction you will get the page to put in your registration numbers. Good luck ? Quote Link to comment Share on other sites More sharing options...
semmtexx Posted October 5, 2019 Report Share Posted October 5, 2019 1 hour ago, parsonjack said: Yup...that's what we're all staring at. Refresh that page from 0900, or a few seconds before, and pray. If you get the page that says the site is busy and that you are being held for 20 seconds ignore it and refresh the page yourself. When luck shines in your direction you will get the page to put in your registration numbers. Good luck ? Being nervous about the hosts file and dns stuff. If I can see the above page that you screenshotted (and I can) then do I need worry? Ta in advance! Quote Link to comment Share on other sites More sharing options...
cheesey_toastie Posted October 6, 2019 Report Share Posted October 6, 2019 7 hours ago, semmtexx said: Being nervous about the hosts file and dns stuff. If I can see the above page that you screenshotted (and I can) then do I need worry? Ta in advance! If you've never changed your settings and can see that page you're fine. I think the original poster had tried to change their settings based on some ropey advice a good few years ago. Basically during the sale only one of the See servers was working, folk on the internet worked it out and pointed directly at the other servers bypassing the queue. See, rightly, have fixed it so this isn't possible. So if you've never changed your settings no worries! Quote Link to comment Share on other sites More sharing options...
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