Ticket dispatch date

[PaintedInSand]

Something wonderful happened yesterday. I was checking hourly and then...

Tickets will be sent by secure delivery shortly to the address provided.
You will be required to sign for them.

Your tickets were prepared for despatch on 09 Jun 2019. Tickets will typically leave our office the same day.

[Mmmm Beer]

This has appeared between yesterday morning and now, anyone else see this?

09/06/2019 - Your order is currently being investigated by our Customer Services department. If you wish to discuss this with our customer services team, please contact us using the message box below

[baggienick68]

14 minutes ago, Mmmm Beer said:

This has appeared between yesterday morning and now, anyone else see this?

09/06/2019 - Your order is currently being investigated by our Customer Services department. If you wish to discuss this with our customer services team, please contact us using the message box below

Bloody hell mate. Good luck with that.

[Tranquility of Solitude]

18 minutes ago, Mmmm Beer said:

This has appeared between yesterday morning and now, anyone else see this?

09/06/2019 - Your order is currently being investigated by our Customer Services department. If you wish to discuss this with our customer services team, please contact us using the message box below

I'm having palpitations for you and my tickets are not involved. I'd get in touch pronto to see what this is about! Hoping everything is OK for you though. good  luck.

Edited June 10, 2019 by Tranquility of Solitude

[Mmmm Beer]

28 minutes ago, Mmmm Beer said:

This has appeared between yesterday morning and now, anyone else see this?

09/06/2019 - Your order is currently being investigated by our Customer Services department. If you wish to discuss this with our customer services team, please contact us using the message box below

Panic over!  Spoke to the nobs at See and they say they have been dispatched, not sure why it says what it does!!!

[Mr.Tease]

Just now, Mmmm Beer said:

Panic over!  Spoke to the nobs at See and they say they have been dispatched, not sure why it says what it does!!!

What a relief! They're playing mind games with you!

[Ayrshire Chris]

Just now, Mmmm Beer said:

Panic over!  Spoke to the nobs at See and they say they have been dispatched, not sure why it says what it does!!!

Glad to hear that, if there had been an issue and tickets not signed for by the addressee,  see tickets would have sent replacements .  Personally I would have shat myself if I got that message! 

[Mmmm Beer]

9 minutes ago, Ayrshire Chris said:

Glad to hear that, if there had been an issue and tickets not signed for by the addressee,  see tickets would have sent replacements .  Personally I would have shat myself if I got that message! 

I did!!!!!!!!!!!

[Fork_UK]

I FINALLY have my despatch email!  Phew!  Was getting panicky a bit since nearly everyone in my group now already has their tickets!

[Gingerfish79]

Everybody in my group now has their tickets except for me and my better half. At what point should I go round to see tickets with the pitch fork?!

[Woffy]

20 minutes ago, Ayrshire Chris said:

Glad to hear that, if there had been an issue and tickets not signed for by the addressee,  see tickets would have sent replacements .  Personally I would have shat myself if I got that message! 

Have you got yours yet?

If not, you're destined to be the very, very, very last person to receive it. You know that, right? ?

[Smash1984]

48 minutes ago, Mmmm Beer said:

This has appeared between yesterday morning and now, anyone else see this?

09/06/2019 - Your order is currently being investigated by our Customer Services department. If you wish to discuss this with our customer services team, please contact us using the message box below

I had this last year. For us it was because someone in the group had returned their ticket so caused a bit of confusion for SEE. In other news, still waiting on our dispatch e-mail!! Come on SEE

[THX_1138]

I also have:

 

09/06/2019 - Your order is currently being investigated by our Customer Services department. If you wish to discuss this with our customer services team, please contact us using the message box below.

What the hell is this? It's giving me the big time jitters.

[uscore]

Does anyone have a direct phone number for Seetickets?  I just received my tickets and there are only 2 tickets in the envelope instead of 4!  The dispatch email and even the complement slip confirms there should be 4.

This is not the kind of panic I like dealing with

[Greenelk]

29 minutes ago, uscore said:

Does anyone have a direct phone number for Seetickets?  I just received my tickets and there are only 2 tickets in the envelope instead of 4!  The dispatch email and even the complement slip confirms there should be 4.

This is not the kind of panic I like dealing with

It used to be 01158 960073 but not sure if that number still working.  If not, it should be 0871 220 0260, but the buggers charge 13p a minute for that one!  Good luck

[Ayrshire Chris]

53 minutes ago, Woffy said:

Have you got yours yet?

If not, you're destined to be the very, very, very last person to receive it. You know that, right? ?

I have to say that mine arrived over  a week ago, everything by the book, email on the31may, tickets the next morning by my friendly postie who was aware of my anxiety.  After the hellish wait in 17 this was a tremendous relief though I am still waiting for a WV parking ticket. 

So the plan is, start a thread about ticket dispatch and you will get the early!  

about  

[Woffy]

2 minutes ago, Ayrshire Chris said:

I have to say that mine arrived over  a week ago, everything by the book, email on the31may, tickets the next morning by my friendly postie who was aware of my anxiety.  After the hellish wait in 17 this was a tremendous relief though I am still waiting for a WV parking ticket. 

So the plan is, start a thread about ticket dispatch and you will get the early!  

about  

Definitely last to get the WV parking ticket then!

[incident]

36 minutes ago, uscore said:

Does anyone have a direct phone number for Seetickets?  I just received my tickets and there are only 2 tickets in the envelope instead of 4!  The dispatch email and even the complement slip confirms there should be 4.

This is not the kind of panic I like dealing with

0115 896 0054 is their current published number.

[Ayrshire Chris]

39 minutes ago, uscore said:

Does anyone have a direct phone number for Seetickets?  I just received my tickets and there are only 2 tickets in the envelope instead of 4!  The dispatch email and even the complement slip confirms there should be 4.

This is not the kind of panic I like dealing with

01158960073 was a number I got through on a few months ago. They do seem to change it time to time 

[uscore]

 

40 minutes ago, uscore said:

Does anyone have a direct phone number for Seetickets?  I just received my tickets and there are only 2 tickets in the envelope instead of 4!  The dispatch email and even the complement slip confirms there should be 4.

This is not the kind of panic I like dealing with

So I've got through to them now, and they've taken my details and will call me back.

Anyone had any experience of a problem like this?  I'm worried they'll take some kind of "well we can't be sure you haven't sold it so we can't replace it" line.

[Ayrshire Chris]

12 minutes ago, Woffy said:

Definitely last to get the WV parking ticket then!

If it’s not in by us leaving on Sunday 23rd (having a wee break in glasto town before the festival) being Scottish I will, for those fans of the thick of it, go into full Malcolm Tucker mode with see tickets. 

[Tranquility of Solitude]

5 hours ago, kaytee... said:

For anyone who got a dispatch email yesterday, are you able to see any info on the Royal mail tracker? I've just got this message The system is currently unable to confirm the status of your item

I've had this since Saturday afternoon as well. Not overly concerned just now, but it had better show something by tonight, or my panic will start all over again.

[thrillhouse188]

Just for my sanity, for some reason the address in my registration account is an old one (tickets were dispatched to my current one which is the default on see tickets), I don't suppose this would be an issue would it? My photo is fine, slightly different hair/beard lengths but nothing substantial. For reference neither of these actually match the address on my ID (home/uni address scenario).

[rmartin1803]

5 hours ago, kaytee... said:

For anyone who got a dispatch email yesterday, are you able to see any info on the Royal mail tracker? I've just got this message The system is currently unable to confirm the status of your item

I'm the same will mean the letters haven't actually left the office they should get a mail uplift today/tonight and it should update I would guess when actually with royal mail.

[Tranquility of Solitude]

2 minutes ago, rmartin1803 said:

I'm the same will mean the letters haven't actually left the office they should get a mail uplift today/tonight and it should update I would guess when actually with royal mail.

So the See statement "Typically leave our offices same day"

is clearly bollocks then. I feel another GIF coming on.

Edited June 10, 2019 by Tranquility of Solitude