How to get a Camper Ticket Refund

[tedmaul]

Hi all,

 

I was lucky enough to get a West CV ticket today in the resale using my partner's registration number.  Means I no longer need the Bath and West CV ticket I bought in the main sale using my own registration.

I know you can get a £110 refund for unwanted CV tickets, until May, but I can't find out how to do it.

I started writing a message to SeeTickets requesting they cancel the ticket and refund me, but I got spooked when I read a thread on here from someone saying they had problems when they did this a few years back - their actual festival ticket got cancelled, or there was an issue with it that was a ballache to resolve by the sound of it.

Has anyone ever cancelled a CV ticket and got a refund, and if so, how did you do it?  Thanks in advance.

[StoneCircle]

43 minutes ago, tedmaul said:

Hi all,

 

I was lucky enough to get a West CV ticket today in the resale using my partner's registration number.  Means I no longer need the Bath and West CV ticket I bought in the main sale using my own registration.

I know you can get a £110 refund for unwanted CV tickets, until May, but I can't find out how to do it.

I started writing a message to SeeTickets requesting they cancel the ticket and refund me, but I got spooked when I read a thread on here from someone saying they had problems when they did this a few years back - their actual festival ticket got cancelled, or there was an issue with it that was a ballache to resolve by the sound of it.

Has anyone ever cancelled a CV ticket and got a refund, and if so, how did you do it?  Thanks in advance.

Just email glastonbury@seetickets with the booking reference of the campervan pass you want to cancel. You will lose £10.00. Never heard of anyone getting their actual festival tickets cancelled by cancelling accommodation. 

[tedmaul]

Annoyingly, I can't find the post now.  It was someone in 2016.  I think she still got to go to the festival but had to take a letter with her to the gate or something to get in without a normal ticket.  Reading it just made me wary about using the word "cancel" in any form of correspondence with See.

I will email them and share the outcome for others' info.

[H.M.V]

39 minutes ago, tedmaul said:

Annoyingly, I can't find the post now.  It was someone in 2016.  I think she still got to go to the festival but had to take a letter with her to the gate or something to get in without a normal ticket.  Reading it just made me wary about using the word "cancel" in any form of correspondence with See.

I will email them and share the outcome for others' info.

Plenty of people have already had their refunds no hassle. Think you're making a bigger deal of it than it needs to be. With the being able to buy multiple tickets on one reg there have been a lot of mistaken multi purchases. You'll be grand. 

[Youtopia]

Your festival ticket and CV ticket have different booking references/order no., just make sure when you email them you've asked for the correct reference to be cancelled and refunded.

[DarrenVonBoathook]

For those that emailed glastonbury@seeticktes.com for a refund, how long did it take?

Did you get an email back confirming the cancellation or did money just appear in your account?

(I've tried the see tickets live chat but they said it wasn't their department).

[Upside down frowner]

We did it on my wife’s See tickets account. Made sure we stated it was for the campervan ticket and NOT festival ticket. Also took some screen shots. She informs me we have had the refund