Jump to content

National Express coaches


Magic Rat
 Share

Recommended Posts

I went by Nat  Express in 2017.  Here is the fine print from my ticket. Basically, you need to contact them it seems. No one actually takes suitcases to Glasto either. Everyone travelling to Glasto has quite a bit of stuff too. They do have a FB page you can message them on there as well.

Other information 
Please note that your seat is only guaranteed to and from the points specified on your ticket.

Customers aged 14 years and over are now legally required to wear seatbelts at all times on coaches where fitted. Ask a member of staff for further details.

Most National Express and Eurolines coaches are white with red and blue writing. However, we do use other coaches to meet demand at busy times. Please look out for National Express or Eurolines window stickers and, if in doubt, ask a member of staff.

Conditions of carriage 
Issued subject to Eurolines Conditions of Carriage which are available to view onlinehere.

Luggage allowance 
You can take two medium sized suitcases, at no more than 20kg each, per person free of charge. Extra luggage, including outsized items, will only be carried if there is space available and the additional item/s are paid for. Up to 3 extra items, per person, can be taken, subject to payment and space.

Insurance
For more information about the key features and benefits of your insurance policy, click here. For a copy of the full policy terms and conditions, click here.

Departure information 
All passengers must be at the departure point at least 10 minutes prior to the departure of the coach.

Amendments and Refunds 
You can make changes to the date and time of your coach ticket or confirm your journey on a open return ticket quickly and easily at any time prior to travel by visitingwww.nationalexpress.com/myticket When amending tickets a new fare category may apply. In this instance the difference between the two fares (excess fare) will be charged in addition to the amendment fee.
Refunds can be made on refundable tickets cancelled 72 hours prior to departure, subject to a £5 per person cancellation fee.
To request a refund or to for further assistance with changing your ticket please call our Customer Service Centre to make changes to your ticket on 03717 818181 or 0044 3717 818181 from overseas. We are open 8am - 10pm, 7 days a week.

  • Like 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.


×
×
  • Create New...