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1 hour ago, Sasperella said:

Hey @Charm, when you check the "view, edit or delete this registration" link, is your old photo there or the new one - or is there a message saying its awaiting approval? Its confusing me because it appears as if there is no problem with my registration, but the photo is still the old one...

My registration isn’t showing at all, it’s just showing the other 2 people I have registered with my email address, bit worrying really, might do another one if I don’t hear back today.  

Charm x

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18 minutes ago, Charm said:

My registration isn’t showing at all, it’s just showing the other 2 people I have registered with my email address, bit worrying really, might do another one if I don’t hear back today.  

Charm x

Eeeep!

Well, now I'm even more confused.... Maybe I didn't actually submit the photo? ?

Yeh, I'm going to give them until tomorrow I think (three working days) and then do a quick straw poll on here to see what people think is the best course of action. 

1 minute ago, Smash1984 said:

Me and the wife got the e-mail also. To be fair our photos needed updating anyway, all sorted but awaiting photograph sign off, I imagine they have plenty to look through since sending the e-mail out

Hey @Smash1984 - if you check the "view, edit or delete this registration" link on the email, does your registration come up with the old photo, the new photo, or nothing at all (like Charms)?

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51 minutes ago, Charm said:

My registration isn’t showing at all, it’s just showing the other 2 people I have registered with my email address, bit worrying really, might do another one if I don’t hear back today.  

Charm x

Same here... I updated mine and hubby's photos last night and today we aren't showing as being registered!!

Aggghh!! Feel like submitting a new registration just in case now.

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Just now, CeriG said:

Same here... I updated mine and hubby's photos last night and today we aren't showing as being registered!!

Aggghh!! Feel like submitting a new registration just in case now.

Ok, I'm beginning to think if I am showing as being registered then I somehow must have fucked up the photo upload....but how do I know?

I wouldn't worry if you only did it last night...they do say three days. Although, does anyone know when the deadline for registration is??

Stupid f**king email....

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8 minutes ago, Sasperella said:

Ok, I'm beginning to think if I am showing as being registered then I somehow must have fucked up the photo upload....but how do I know?

I wouldn't worry if you only did it last night...they do say three days. Although, does anyone know when the deadline for registration is??

Stupid f**king email....

Just noticed the look up email says

The following registrations are valid to buy tickets when they go on sale:

I would say you haven’t updated the photo and your reg is valid, think the deadline is the 21st, probably best to leave it now. 

Charm x

Edited by Charm
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I'm in the same position. My photo was from about 2011 and I do look somewhat older than the photo so I thought I'd do the right thing and update it on Saturday. It wouldn't be 3 working days until Wednesday, but I'm already cacking myself and regretting I didn't just leave well alone.

I changed my phone number at the same time as uploading a new photo. If I check my email address I'm showing as still being valid, so maybe all I have done is manage to change my number but the photo upload hasn't worked. 

edit: can anyone confirm that if you checked whilst waiting for photo approval, you registration showed up as invalid?

Edited by DarrenVonBoathook
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2 hours ago, Sasperella said:

Eeeep!

Well, now I'm even more confused.... Maybe I didn't actually submit the photo? ?

Yeh, I'm going to give them until tomorrow I think (three working days) and then do a quick straw poll on here to see what people think is the best course of action. 

Hey @Smash1984 - if you check the "view, edit or delete this registration" link on the email, does your registration come up with the old photo, the new photo, or nothing at all (like Charms)?

It came up with my new photo but with text underneath saying waiting to be approved or something along those lines. I've since had the confirmation e-mail approving the photo now though. They must be working their way through them

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I've had the same photo for a few years now. Last time I changed my registration was when we were told that all registrations before a certain year were no longer valid...can't remember when that was now. I'm away on holiday now until the 22nd so don't think it would be a good idea to go messing with it now. I'll go with the flow. 

Anyway, as I obviously look younger every year there won't be a problem! ?

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On ‎9‎/‎8‎/‎2018 at 4:35 PM, Kizzie said:

Mine was scrutinised quite a bit last year, almost every time we went in at Gate C, it was from 2007 though.  So I've updated it.

A friend of ours said of my previous photo that I looked like a 1970's porn star. 

You do know it is just the face they require the picture of ;)

Did make me think though of having my photo of my orgasm face. Any queries and I turn around and say "Just give me a minute"

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1 hour ago, Smash1984 said:

It came up with my new photo but with text underneath saying waiting to be approved or something along those lines. I've since had the confirmation e-mail approving the photo now though. They must be working their way through them

Ok, just checked my edit details page and it says nothing about waiting for approval,  so I guess it hasn't taken the new one.

I don't know if I should leave well alone. or go round again (I fear I look more like I'm the dad of the person in the photo rather than actually that person)... 

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I renewed my photo yesterday after reading on the website about changing old photos, I didn't recieve an e-mail and only went on there at the weekend to find out if ticket day had been confirmed.  They are saying photo approval can take up to 3 working days so don't panic everyone.

I'm assuming ticket day will be announced after 21st September.

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