****2010 TICKET INFORMATION****

[mike99]

i thought this would stop a few threads and help a few people

BASIC TICKET INFORMATION

Tickets for Glastonbury Festival 2010 go on sale at 9am on Sunday 4th October 2009, and include camping from Wednesday 23rd June until Monday 28th June.

To buy tickets for you must be registered (allow at least 48 hours for registration to go through - see Registration for details).

Each ticket will feature the photograph of the registered ticket holder and will be non-transferable. Security checks will be carried out to ensure that only the person in the photograph will be admitted to the Festival.

Once you're registered, you can book tickets online at www.seetickets.com or by phone on 0844 412 4635

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TICKET PRICES

Standard Ticket : £185 + £5 booking fee per ticket + £4.95 P&P per booking

Car Park Ticket: £15

Campervan Ticket: £75

Tipis £820 (excluding Tickets)

You can reserve your tickets by paying a £50 deposit per person on 4th October 2009, with the balance due anytime before February 28th 2010. Alternatively you can pay the full ticket price from 4th October 2009.

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HOW TO BUY TICKETS

Once registered, you can book tickets online at www.seetickets.com or by phone on 0844 412 4635 - either buying outright, or paying a £50 deposit per person.

Seetickets are the only company permitted to sell tickets for Glastonbury Festival. No other site or agency will be allocated tickets. Any other company or individual claiming to sell Glastonbury Festival tickets is bogus.

UK Tickets can only be bought by Debit Card or Bankers Draft/Postal Order. (For information on International Tickets please see International Bookings).

As part of our continued commitment to ensuring that all tickets for Glastonbury Festival are purchased securely by genuine Festival goers you may be asked for additional security information when purchasing Festival tickets online from Seetickets.com. Depending on your method of payment, you will be directed to either Verified by Visa or Mastercard SecureCode for payment authorisation. If you often make purchases online you’re probably already signed up, but if you’ve not already subscribed to one of these services you will need to do so before your transaction can be processed. Signing up only takes a few minutes. However we’d recommend you take the time to sign up now and remember your password for use on October 4th, rather than have to fill out extra forms when buying your tickets. For Visa cards, please register here and for Mastercard and Maesto cards here.

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HOW TO REGISTER / REGISTRATION INFORMATION

Register online at www.glastonburyregistration.co.uk. Online registration only takes a few minutes, but needs to be completed at least 48 hours before you intend to buy a ticket. You will need to provide basic contact details and to upload a passport-standard photo. Once your photo has been approved, you will be sent a unique registration number that you will need to quote to book your ticket.

Everyone aged over 12 on Wednesday 23rd June 2010 (when the Festival starts) who plans to the come the Festival, must register. Children aged 12 and under do not require tickets and do not need to register.

If you plan to buy tickets for other people, they all need to be registered - and you will need their registration numbers to purchase tickets on their behalf.

Registration does not reserve or guarantee you a ticket.

Your chance of buying tickets is not influenced in any way by the number of times you register, or the information you provide during registration.

You will receive an email when your registration is received, followed by a second email confirming your registration number, within one working day. If you have not received a confirmation email within 48 hours (Monday-Friday) of having made an online application, please check your spam folder. If your registration is rejected or you do not receive a registration number within 48 hours please re-register.

There is no editing facility for registrations, so please ensure all your details are correct, and that your photo is of a suitable passport size and standard before submitting your details.

Registration will be temporarily suspended before and during the main ticket sales periods so make sure you register at least 48 hours before you intend to buy a ticket. E.g. to buy tickets on October 4th this means being successfully registered by Friday 2nd October. Please allow time for you photo to be approved.

If you are unable to register online please send an SAE to: Registration, Glastonbury Festival Office, 28 Northload St, Glastonbury, BA6 9JJ; to receive a postal registration form. Postal registrations will be confirmed within 14 working days. If you haven’t received a registration number within this period, please contact the Festival Office.

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LOST REGISTRATION NUMBERS & EXISTING REGISTRANTS

If you opted to save your details online (by ticking the opt in box) when registering for a previous Festival, you do not need to re-register as your registration number will still be valid. You will be sent an email reminder of your registration number by Seetickets,

If you'd like to check what your registration number is, or when your registration is valid until, visit www.seetickets.com/see/getglas.asp, telephone: 0844 412 4626 or email: glastonbury@seetickets.com. You will need the surname and postcode you used when you registered to retrieve your registration number.

If in any doubt, please re-register.

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DATA PROTECTION & EXPIRED REGISTRATIONS

If you registered by post in 2007 or 2008 you will not have had the option to save your details and therefore need to re-register.

All data collected in 2007 was destroyed, so all 2007 registrants will need to register again this year. Those who registered in 2008 and 2009 were offered the chance to save their details - if you did so, your existing registration number is still valid - you can check at www.seetickets.com/see/getglas.asp. If you did not opt to have your details saved, then you will need to register again this year.

Data collected during registration will be destroyed one month after the Festival unless you opt to have it retained by Glastonbury Festivals for future registrations. Retained information will also be used to inform you of events run by Glastonbury Festival. No information collected through registration will be offered for sale or made available to any third party.

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DISABLED INFORMATION

There are no separate disabled weekend tickets. However, once you have secured your Festival ticket in the usual way, please contact us for an application form for access to disabled facilities on-site. Everyone planning to buy Festival tickets needs to register. For further information, please go to the Disabled Information page.

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TICKET ENQUIRIES

For any enquiries relating to your booking (change of address, order tracking, billing enquiries, etc) please contact Seetickets Customer Services by phone 0844 412 4626 or by email glastonbury@seetickets.com.

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PAYMENT INFORMATION & SMALL PRINT

Tickets will be available online at www.seetickets.com or by telephone. The UK ticket sales line is 0844 412 4635. Call charges will vary, according to your service provider. UK sales will not be accepted on the International Ticket Sales Line, or any other Seetickets telephone lines.

If you pay a deposit for more than one ticket you will have the option either to pay the balance collectively or individually. Balance payments can be made from additional cards at a later date, however each ticket for which the balance is settled separately will be processed as a single booking and will therefore be subject to £4.95 postage per individual transaction.

It is your responsibility to remember to pay your balance. Any tickets for which the balance has not been paid by February 28th 2010 will be refunded £40. A £10 administration fee will be retained.

Tickets purchased after February 28th 2010 must be paid for in full at point of booking.

Payment by card for UK sales (both online and by telephone) will be by the following debit cards only - Visa Debit, Visa Electron, Switch/Maestro Domestic and Solo. Credit cards will not be accepted for UK sales. For the purpose of ticket sales the UK includes Northern Ireland, the Isle of Man and the Channel Islands.

Debit card sales will be processed immediately in most cases and certainly within five working days of the sale being confirmed. Cheques will be banked as soon as they are received. Personal cheques are not accepted. For the avoidance of doubt please check your bank/card statement following your transaction/s to be certain whether or not your payment has been successful, or contact Seetickets.

When purchasing by telephone you will be told your booking reference number. Please write down the reference number and keep it safe. It is confirmation of your purchase which you may need.

Postal orders and cheques raised by either a building society or a bank (as a Bankers Draft) will also be accepted as payment on the telephone ticket line. Please note personal cheques cannot be accepted. Orders will not be accepted by fax, email or personal callers.

When you confirm your order you will be given a booking reference number. Cheques or postal orders, together with that reference number, must be received by the ticket agency within five working days of the sale. The address of the ticket agency is: Seetickets, P.O. Box 9091 , NOTTINGHAM, NG1 9DA.

Cheques must be made out by the bank or building society to Glastonbury Festival 2010 Ltd.

When purchasing online, you will be sent a confirmation email and booking reference number. Please check your spam folder if you do not receive this within 24 hours. Keep the confirmation email safe. If you have any queries about your purchase you will need the booking reference number.

You will be able to use the ticket tracker with the booking reference number to confirm your purchase.

Any transaction that results in a charge back or payment dispute will be cancelled. It is your responsibility to ensure that you have sufficient funds in your account to pay for the tickets. The transaction will be completed during the five working days following the sale.

Glastonbury Festival will cancel all bookings made using multi-hit software or applications to ensure everyone has a fair and equal chance of getting a ticket.

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INTERNATIONAL BOOKINGS

The International Ticket Sales line, 0044 1159 934 183, will be charged at standard international rates. There is a queuing system for international telephone sales, so be aware you will incur additional telephone charges at international call rates as you wait your turn. This line will also be live from 9am Sunday 4th October 2009 (British Summer Time).

All international ticket buyers must be registered. If you are permanently living abroad, you can only buy tickets online, or by telephoning the International Ticket Sales Line. No UK sales will be accepted on this line.

International ticket purchases can only be made using either Visa or Mastercard credit cards.

If you are not a UK Citizen but are currently in the UK, and have a UK debit card and UK address, you can buy in the same way as a UK resident. However if you wish to use a credit card registered in your home country, you must either purchase online using your overseas address, or ring the International Telephone Sales Line.

International tickets will be sent out by registered international post. Please ensure you give your full international address when booking.

An overseas resident can ask a friend who is resident in the UK to purchase on their behalf, using that friend's UK address, or alternatively, a UK resident can purchase a ticket for an overseas resident as one of their ticket purchases –provided that overseas resident is registered.

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COACH & TRAIN TRAVEL

Seetickets will be offering coach travel to the Festival. Full information on coach travel will be available in the New Year.

You will be able to choose a specific coach for arrival and for departure and it is your responsibility to be on time and board the correct coach; and retain your ticket for the return leg of your journey.

Information regarding train travel to the Festival will be available in the New Year. Customers must retain their reservation & tickets to board the shuttle bus from the train station to the Festival site at no extra charge. Please visit www.raileasy.co.uk for more details

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TIPIS

A limited number of Tipis that can each accommodate up to 6 adults are available for hire. Tipis are £820, plus the cost of your Festival tickets.

Tipis come complete with groundsheet and raincatcher, along with free use of the solar showers and discounted access to the yurt sauna. Everyone wishing to stay in a tipi must have a Festival ticket.

You will not be able to book a Tipi until you have paid the balance for at least one of the tickets on your booking.

Click here for more details about Tipi life at Glastonbury.

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CAR PARK & CAMPERVAN/CARAVAN TICKETS

Car Parking and campervan/caravan tickets are £15 and £75 respectively. You will not be able to book Car Park or Campervan Tickets until you have paid the balance for at least one of the tickets on your booking.

Only campervans or caravans with fitted sleeping, and washing or cooking facilities will be allowed into the campervan field. Please check the website for more information about which types of vehicles can use these fields.

To add a car park or campervan ticket to an existing booking, telephone 0844 412 4626 or visit Seetickets.com to make the purchase. You will be required to provide your booking reference number confirming that you have already bought Festival tickets. Campervan passes usually sell out well before the Festival, so it's best to book them when you book your tickets!

Car park tickets, campervan tickets and routing stickers will be sent out with your Festival tickets; unless bought in a later transaction, in which case they will be sent separately and will have a separate booking reference for use on the ticket tracker.

As with your Festival tickets, car parking and campervan tickets are non-transferable, and attempts to re-sell them may result in their cancellation. However, you have the option to cancel campervan ticket purchases, prior to May 7th, by contacting Seetickets, either by email to glastonbury@seetickets.com or by telephoning 0844 412 4626.

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GROUP BOOKINGS

Glastonbury Festival does not reserve group bookings. If you are planning to celebrate your wedding/handfasting/hen party/significant birthday/end of exams bash at the Festival, everyone in your group needs to register and purchase tickets in the same way as anybody else buying tickets.

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ID

You do not need ID to enter the Festival. All tickets will be personalised with the passport photograph submitted by the ticketholder during registration.

Every ticket holder will be required to present their personalised ticket. Checks will be made at the gates. If you are not the person whose face is printed on the ticket you will be denied entry.

Children aged 12 and under, and child ticket holders, must be accompanied by an adult ticket holder. If you are bringing a child aged 12 or under with you who looks older than 12 it is advisable to bring ID to verify their age.

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TICKET DISPATCH

Tickets will be sent out by Special Delivery to the address specified when booking. A signature will be required at the point of the delivery so make sure you use an address where there is likely to be someone available to receive them.

If you ordered more than one ticket, your tickets will be dispatched to the address you provided for the first name on your booking. If you paid your balances separately, you will each receive your own ticket.

It is expected that you will receive your tickets at least 14 days before the Festival starts.

Information about the dispatch of your tickets will be available through Seetickets and Royal Mail. You can track your ticket order via www.royalmail.com by entering your Track and Trace number which is available via Seetickets order tracker – www.seetickets.com/tracker. To access the order tracker you will require your email address and booking reference number.

If you are not at home when your tickets arrive, a card will be left giving you instructions on how to arrange re-delivery or pick them up from your local sorting office.

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TICKET INSURANCE, REFUNDS/CANCELLATIONS/EXCHANGES & LOST TICKETS

Tickets cannot be transferred to another name. Should you be concerned that you will be unable to attend the Festival due to any unforeseen circumstances, you may wish to consider insuring your ticket. Cancellation insurance will be available to purchase for £4.25 per ticket when booking tickets, either online or when you call the SeeTickets booking line or check whether you are covered by your own personal insurance.

The deadline for ticket refunds is May 7th 2010.

If you are unable to come to the Festival, and require a refund for your ticket, please contact Seetickets at glastonbury@seetickets.com, or telephone 0844 412 4626 before midnight May 7th 2010. A £10 administration charge will be retained from all refunded tickets.

Tickets are non-refundable after the deadline of May 7th. However, if you bought insurance for your ticket and your reason for not being able to come is covered by the policy, you can make a claim by contacting the Ticketplan helpline on 0870 950 1119

If you pay a deposit between October 4th 2009 and February 28th 2010, and are unable to make the balance payment, email glastonbury@seetickets.com, or telephone Seetickets 0844 412 4626 before February 28th 2010. You will receive a £40 refund. A £10 non-refundable administration charge will be retained.

Any ticket deposits for which the balance has not been paid by February 28th 2010 will be automatically refunded to the card on which they were booked; with a £10 administration charge retained and all tickets will be cancelled. Ultimately it is your responsibility to ensure your ticket balance is paid on time.

Unfortunately, if tickets are delivered to ticket holders, and subsequently lost, destroyed or misplaced, we cannot replace them.

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LOCAL & SUNDAY TICKETS

The first and best option for all local residents to secure tickets is to follow the same procedures as everybody else – online or by phone on 4th October 2009. Local residents will need to register to purchase tickets - exactly the same as any other ticket buyers.

A limited number of tickets will be made available for people resident in the parishes surrounding Pilton village, who have registered using that address, but who have been unable to buy tickets when first released. Details of who can apply, and how to apply, will be announced in Central Somerset newspapers in Spring 2010.

Sunday tickets are made available exclusively to residents of Central Somerset to come to the Festival for one day, on Sunday 27th June 2010. Sunday ticket purchasers need not register. Please keep an eye on Central Somerset press for details in early Spring 2010.

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TERMS & CONDITIONS (as printed on all tickets)

1. This ticket is non-transferable. From October 4th 2009 until February 28th 2010 you may reserve a ticket for the festival with a deposit of £50.00. The full balance is due by February 28th 2010. If the balance is not paid by February 28th 2010 then the amount you have paid less a £10 administration fee will be repaid to you. If you pay for your ticket in full by February 28th 2010 but cancel by 23:59 May 7th 2010 you will be reimbursed the value of your ticket less a £10 administration fee. After 23:59 May 7th 2010 there will be no refunds for tickets for any reason whatsoever other than in the event of the cancellation of the Festival

2. The artist and performer line-up and all billed attractions may be subject to change at any time without notice.

3. In order to facilitate the security, safety and comfort of all guests the Premises Licence Holder reserves the right to refuse admission and refund the ticket value in the event of such refusal. Please refer to the Glastonbury Fine Guide for information on articles which will not be allowed onsite.

4. Admission is at the Ticket Holder's own risk. The Premises Licence Holder will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles, if the cause is due to the negligence of the ticket holder or the unforeseeable actions of other patrons or third parties.

5. Duplicate tickets will not be issued for lost or stolen tickets.

6. This ticket is only valid when purchased from official agents. Tickets bought from other sources will be refused admission.

7. Strictly no trading or other commercial activity by any ticket holder will be allowed on Festival Site without the Festival's prior written consent.

8. Wristbands removed from the wrist or tampered with will be rendered invalid and will not be replaced. Lost or missing wristbands will not be replaced. Those without wristbands will be refused admission to the site or may be removed from the site. For security purposes all wristbands issued by Glastonbury Festival 2010 Ltd remain the property of Glastonbury Festival 2010 Ltd until 5pm Monday 28th June 2010.

9. As a condition of sale the ticket holder consents to being filmed, photographed and recorded for Television, radio, webcast and other public broadcast and/or for any video or DVD as part of the audience and/or by onsite CCTV cameras and recordings for security purposes.

10. Tickets cannot be used as part of any marketing, media or sales promotion whether commercial or non-commercial without prior written permission of the festival organisers. The marks Glastonbury and Glastonbury Festival and the Glastonbury Festival logo are registered United Kingdom and European Community trade marks and may not be used without the express written permission of Glastonbury Festival 2010 Ltd.

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INFORMATION & NOTIFICATION (as printed on all tickets)

1. Cars, Caravans and Camper Vans require a separate ticket. Click here for more info.

2. Do not buy tickets from street traders and unauthorised agencies. Tickets are security printed and are personal to the ticket holder only. Any attempt to transfer or resell tickets will lead to automatic refusal at the entrance. Beware of forgeries.

3. Official merchandise will be available on site. Please don't buy from unlawful street traders.

4. Please use the toilets and urinals and do not pollute the streams and hedges.

5. Please use the litterbins and recycling points provided.

6. Vehicle checks will be in operation.

7. You may be searched at the entrance. Any items which the organisers consider may be used in an illegal or offensive manner shall be confiscated. Persons suspected of carrying out illegal and/or offensive activities onsite may be searched.

8. No animals are allowed on site with the exception of registered guide dogs.

9. Fireworks and the burning of plastics are not permitted.

10. To protect your own safety and those of other guests, please act responsibly.

11. Medical matters are dealt with by Festival Medical Services.

This is a separate organisation to Glastonbury Festivals 2010 Ltd, which is not therefore responsible for any problems or liabilities arising.

12. Disabled facilities are available – click here for more info.

13. Anyone resisting confiscation of disallowed items or disregarding these conditions will face eviction from the site.

14. As of July 2007 smoking is not permitted in enclosed public areas

15. Glastonbury does not offer refunds in the event of lost or stolen tickets or where the ticket holder cannot attend the festival due to reasons beyond the Festival’s control. You might consider it prudent to insure the value of your ticket in the event of such loss

[LondonTom]

[rostalof]

Wow, yet another Mike99 'exclusive'!

[emmmmma]

[Langdale Wolf]

Thanks for posting the info, Mike. I'm sure it will prove useful to some people.

Ignore the sarky comments.

[oafc0000]

Gutted I wont be going

[Langdale Wolf]

Gutted I wont be going

[cejx]

We'll miss you.

Still, it's a bloody great reason for not going, eh? You'll still be happy! Try and avoid TV footage - it's horrible when you're not there.

[Langdale Wolf]

yeah, I was gutted in 2008!

[cejx]

Did you enjoy it all the more this year when you went back?

I can see myself getting completely trollied on the Wednesday to celebrate my return after 2 years!!

[Rufus Gwertigan]

Gutted I wont be going

[Langdale Wolf]

yeah, loads more... and I'd forgotten quite a lot of where things were etc, so it was quite new! Saying that, it was crap watching it on the telly.. esp as the weather was so lovely in 2008.

I tried not to get trollied on the wednesday. I failed! However, I was one of the lucky ones to get piggy flu whilst I was there, so trolliedness came to a halt on Saturday. hmmmm.

[Langdale Wolf]

Cool, we will get to meet at last

That pleases me

[ampersand]

We'll miss you.

[cejx]

Swine flu? Bugger. That must have ruined the whole weekend for you.

One thing I found interesting about being stuck at home during Glasto 09 was the number of phone calls I received about Michael Jackson asking if it was true!!

I am counting down the days til that first pint of Burrow Hill......

[Langdale Wolf]

will you miss me? not that im having a baby or anything!

[ampersand]

No because I reckon you'll cave and buy a ticket. I hope you do mate - it'd be good to share a joke over a beer or 10.

[Rufus Gwertigan]

will you miss me? not that im having a baby or anything!

[ampersand]

Nope, but I will see you at the Glasgow meet hopefully

[Langdale Wolf]

we still can. how does download take your fancy?!

[When Jokers Attack]

Can't wait Edited September 17, 2009 by When Jokers Attack

[ampersand]

Not my cup of tea I'm afraid dude. I'm a one-festival man. And that's mainly down to finances!!

[Langdale Wolf]

i might have to be the same next year. saving for a motor the now so cant afford 50 quid and then another 150 later. especially when download (line up pending) comes first.

if it was closer to home it would be a different thing.

[Ed209]

I'm struggling to find a figure for the number of registered individuals one person can buy tickets for (mainly cus i can't be arsed to look through it all). Do i remember right from last year that its effectively unlimited ... ?

[Rufus Gwertigan]

I'm struggling to find a figure for the number of registered individuals one person can buy tickets for (mainly cus i can't be arsed to look through it all). Do i remember right from last year that its effectively unlimited ... ?