Nope, nothing. She updated her photo a couple years ago, but we’ve been to festivals since. She’s using the same reg no. For 6 festivals, so just can’t understand why it would not be identified on the system now. It’s not like it’s been dormant or anything. Mine is just as old and I’m having no issues.
We’ve got the reg. no and post code on last ticket, so still able to give it a go on Sunday. Just gives us a little something extra to stress about.
Good Luck everyone