Yes we ordered through Tickermaster too. I have had a reply from the Golden ticket people to say we should have an email from the courier in the next few days - still nothing. I noticed on one email (not on the translated part) that there was a date, translated that bit of the email and it states 'please check your spam tray if you haven't had the email by the 20th June' Will hold out and see if we get anything this week then I will be emailing again! It's 3 weeks until we leave the UK for Spain and we paid for shipping too. Will let you know if we hear anything. Annoying to have booked ticket