Final date for refunds?

[The_Spoon]

Well.... Just as I thought I was in the clear having got a ticket in the resale, work are now being funny about giving me the time off. Obviously I'm going to do all I can to rearrange/accommodate things so I can get the time off, but just in case - does anyone know when the final date is for refunds and how much I would stand to lose? (Apart from a bit of my sanity by not being able to go having actually managed to get a ticket!!!)

I've had a look on the site and the efests guide and it says May 8th but its worded in such a way that it makes it sound like that's only for people who bought their ticket in the initial sale as its talking about only loosing £15 of your initial deposit - are the rules the same for resale tickets?

[Smash1984]

Well.... Just as I thought I was in the clear having got a ticket in the resale, work are now being funny about giving me the time off. Obviously I'm going to do all I can to rearrange/accommodate things so I can get the time off, but just in case - does anyone know when the final date is for refunds and how much I would stand to lose? (Apart from a bit of my sanity by not being able to go having actually managed to get a ticket!!!)

I've had a look on the site and the efests guide and it says May 8th but its worded in such a way that it makes it sound like that's only for people who bought their ticket in the initial sale as its talking about only loosing £15 of your initial deposit - are the rules the same for resale tickets?

Yeah the cut off is 8th May at 11:59pm

[FloorFiller]

Well.... Just as I thought I was in the clear having got a ticket in the resale, work are now being funny about giving me the time off. Obviously I'm going to do all I can to rearrange/accommodate things so I can get the time off, but just in case - does anyone know when the final date is for refunds and how much I would stand to lose? (Apart from a bit of my sanity by not being able to go having actually managed to get a ticket!!!)

I've had a look on the site and the efests guide and it says May 8th but its worded in such a way that it makes it sound like that's only for people who bought their ticket in the initial sale as its talking about only loosing £15 of your initial deposit - are the rules the same for resale tickets?

yep i believe it's exactly the same with the resale tickets

[The_Spoon]

So I could get a full refund, less £15 if it really comes to it?

[FloorFiller]

So I could get a full refund, less £15 if it really comes to it?

yep that's the deal!

[The_Spoon]

Well thats something at least! Three weeks to plead my way to Glastonbury!

Edited April 20, 2015 by The_Spoon

[Smash1984]

The only thing I've never worked out is if you get the booking fee back also, I've never had to cancel my ticket but always wondered.

[The_Spoon]

The only thing I've never worked out is if you get the booking fee back also, I've never had to cancel my ticket but always wondered.

I would assume you probably wouldn't, Seetickets still "rendered their service" or some such nonsense. Hopefully I'll be in no position to tell you for sure!

[Smash1984]

I would assume you probably wouldn't, Seetickets still "rendered their service" or some such nonsense. Hopefully I'll be in no position to tell you for sure!

Yeah that's what i thought so essentially it's £20 admin fee. Still pretty good if you did have to go for a refund though.

[sinhala]

Anyone know how to cancel a ticket. I know the phone number to call, but is it the lead booker who calls or the individual ticket holder ?

[Smash1984]

Anyone know how to cancel a ticket. I know the phone number to call, but is it the lead booker who calls or the individual ticket holder ?

Probably either or. I've had someone in our group cancel their own ticket even though I initially booked it.

[frostypaw]

Anyone know how to cancel a ticket. I know the phone number to call, but is it the lead booker who calls or the individual ticket holder ?

Individual, it doesn't affect the other tickets. Refund goes to the person who initially paid for that ticket/ticket balance.