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Perhaps one way of doing that would be to allow you to cancel your ticket up to a certain date, then have a sort of 're-sale' where all the returned tickets are put up for sale on a website and people have an equal shot at getting them...
Oh.
Honestly, what's being suggested here is already happening. It's just there has to be a cut-off at some point. And it really needs to be before the tickets are printed and handed over the courier as they have your face on them. So if you were exchanging the ticket with someone else, you need to allow time for:
a) DX to get the ticket to you.
You to return the ticket to GFL.c) GFL to destroy that ticket, allocate it to someone else, and print it for them (not easy, as the current tickets are likely done in a single print-run, doing them as one-offs would be hugely costly, and in reality you'd have to group them somewhat, which adds even more time).
d) DX to then get the ticket out to the new owner.
I'm fairly sure GFL looked at all this, looked at when the festival was, and figured the only way to guarantee that everyone got their ticket on time was to set the cut-off date when it was.
Now maybe, if they were willing to take on that extra work, that date for refunds could be pushed forward by 2 or 3 weeks. But no matter how you do it, there's always going to be someone that finds out they're seriously ill the day after the cut-off and didn't get insurance.
