53 replies to this topic

[blackcockerel]

I certainly don't feel bad about getting tickets for people having problems. People have helped me out in the past getting tickets, I was returning the favour. I'd have felt awful closing down all the order pages that I got through to, knowing that I had a chance to help people out and didn't use it. The only way I could help out was by asking friends on Facebook, as I couldn't get through on here, and even if I had, I would have thought people would be wary of giving bank details to a complete stranger!

[Rhymenoceros]

To be fair I think that its a lottery. If you are lucky enough to get through then thats great, but organisation is key, and it always helps if you know 4 or 5 other people all trying at the same time. This year I was trying for a few hours with 10 pages all up in the queue and getting through once, and then timing out, and I had lost all faith. BUT then I got a message from a friend of a friend who had got through and asked for my details. I get why people are upset/pissed off, and I completely agree with them, but to say that it's unfair isn't strictly true, as they haven't favoured anyone. Everyones in the same boat, just some are in more organised and bigger boats...  

[cjn]

I don't think people are frustrated that people bought more tickets for friends or strangers, of course you would do that, your helping somebody out.  Their frustration is with the way the whole see tickets system works. I managed to get myself a ticket yesterday through hours of hitting refresh whilst watching numerous friends on facebook reveal how they had got through multiple times. I would be feeling cheated if i never got a ticket yesterday because that whole system was flawed, it seemed to be the more you know about computers, IP adresses, broadband speed, ect, the better chance you had of getting a ticket.
The festival organisers need to come up with a better solution for 2013, whether it be for them to go to a ballot or to arrange for a much more reliable ticketing website.

[Rhymenoceros]

Yeah but to be honest if it was a ballot then people would be on here saying the same thing! It should be first come first served as always. I agree with the fact that See are incredibly unreliable, but are there any better ones out there?

[llcoolphil]

martod, on 03 October 2010 - 04:47 PM, said:

I got my ticket and so have no complaints.  I was aware that I could have bought  more....once I got through.
Surely something is not right  though when  many people on this site...and presumably others elsewhere are able to buy 10, 20, even 30+ while some people ( a lot!)  were unable to get through to buy any.  The Glastonbury site said it was possible to buy up to 8 tickets...this seems fair and should be enforced by See.  It's all a bit of a lucky dip but  very unfair when there is such inequity in the purchase limit.
Don't you think.........?

Nobody got 30+ tickets. Every individual ticket went to a named individual who had registerd to go to the festival. Who actually pressed the buttons is irrelevant

[al_coholic]

llcoolphil, on 05 October 2010 - 09:28 AM, said:

Nobody got 30+ tickets. Every individual ticket went to a named individual who had registerd to go to the festival. Who actually pressed the buttons is irrelevant

+1

All the tickets have gone to genuine people who wanted to go to the festival, that is all Seetickets have to do.

What other company do people think will sell the tickets any better, "ticketmaster"?? they would have to use the same methods that Seetickets use, the lottery idea is just crazy, then people would be complaining about something else. Everyone just needs to get over this now and move on

[LusciousLucy]

The fact is EVERONE this year and ever since the introduction of registration is 'genuine'.

I recall back in 04 after the ticket farrago of that fun day (the 8pm ticket release? and then staying up all evening until 6am in the chatroom and eventually the back door hack occurring...happy days!)

That particular year, there was no registration and partly thanks to my being a regular user on these boards, I was contacted personally to be told when re-release tickets were available. This then resulted in me being able to get my hands on well over 30 tickets to the festival in dribs and drabs and it got to the point at my local pub that I would be working there and would ask 'Is there anyone ELSE who fancies coming to Glastonbury? I can still get tickets despite it being 'sold out'.

I convinced my sister to come on the off chance she might like it, locals from the pub came along just to see what the fuss was all about and thanks to the being contacted, everyone I wanted to go in my circle got a ticket and more. There is no way these days with the registration this would happen obviously. The sad thing that did happen as we know in 04 was the ebay sales of up to £2000 a touted ticket! Hence the introduction of the reg system in 05(?)

This system, whilst a bit annoying on the T Day itself with how some can get through and others cant, works. There still arent very many other events that have this reg system either. Not one person who has registered is not genuine.

[duncbob]

Rhymenoceros, on 04 October 2010 - 10:45 AM, said:

To be fair I think that its a lottery. If you are lucky enough to get through then thats great, but organisation is key, and it always helps if you know 4 or 5 other people all trying at the same time. This year I was trying for a few hours with 10 pages all up in the queue and getting through once, and then timing out, and I had lost all faith. BUT then I got a message from a friend of a friend who had got through and asked for my details. I get why people are upset/pissed off, and I completely agree with them, but to say that it's unfair isn't strictly true, as they haven't favoured anyone. Everyones in the same boat, just some are in more organised and bigger boats...  

The Animal Farm argument!

[llcoolphil]

cjn, on 04 October 2010 - 12:41 PM, said:

The festival organisers need to come up with a better solution for 2013, whether it be for them to go to a ballot or to arrange for a much more reliable ticketing website.

More reliable ticketing website? It sold 135,000 tickets in 4 hours, every single one to a named individual. From where Im sat that doesn't need a better solution or a more reliable one.

[torquayjim]

Planning is the name of the game . I spent ages reading up on how people get tickets . Exchanging details with my friends . Opening up 4 windows and allowing them to refresh . Trying other ways to get in e.g seetickets.com , seetickets.comglastonbury2011,seetickets.com/g2011 . Never thought of pressing back button or f5 but will next time . Got up early and started on site at 8.45 and got tickets at 11 . Never failed to get tickets yet . Although I realise it is a bit of a lottery you can up your chances with a bit of planning .

[potters whirl]

torquayjim, on 05 October 2010 - 04:31 PM, said:

Planning is the name of the game . I spent ages reading up on how people get tickets . Exchanging details with my friends . Opening up 4 windows and allowing them to refresh . Trying other ways to get in e.g seetickets.com , seetickets.comglastonbury2011,seetickets.com/g2011 . Never thought of pressing back button or f5 but will next time . Got up early and started on site at 8.45 and got tickets at 11 . Never failed to get tickets yet . Although I realise it is a bit of a lottery you can up your chances with a bit of planning .

I really think this is true. This year i went out on Saturday night and was in no fit state to do it properly. In that case I hand the advantage to somebody else and I sit here with no tickets. I can only hope my kharma from last year comes round, but it's clutching at straws.

[pjdboy]

I was able to get tickets for my friends in more than one transaction, in fact, i ended up doing 7 transactions because none of my friends could get on the booking page on their internet connections.

I certainly don't feel bad about doing this. I did it fairly by going back into the queue after i'd got the confirmation page up - i wasn't aware that you could just press "back" and it would let you do it all again.

What's the difference between having a queue of my friends all at my house using my laptop one after the other to buy their tickets and them doing it in their own houses on their own computers? Nothing.

I am saddened by regulars who didn't manage to get one though, that's life

[Polaris]

It is fair since individual photos are on each ticket, so it's 137,500 different people going to Glastonbury. When some events are limited to a certain amount there's a hefty amount of people complaining that they can't get more and that is discrimates against people with large families/friendship groups, etc... It's one group complaining or the other. You can't really win.

[shoei67]

I don't consider it 'fair' for the simple reason that multiple transactions were possible once you'd got through. In theory (VPN, ISP, 3G etc issues aside), we all started out with the same chance. As tickets are sold, that chance reduces. You have a greater proportion of buyers chasing a fewer number of tickets. Fair enough. But if you throw multiple transactions into the equation then that chance reduces exponentially. It's relatively simple maths.

We've been regulars the last few years. We wanted four tickets. All four of us tried for the full 4 1/2 hours, from 4 different locations (Brighton, Southampton, Aldershot, SW London) using at least 3 different browsers and 3 different ISPs. 18 full hours of multiple window refreshing between us. Not one of us even saw the 'queue' screen. Simply desperately unlucky? Or did those that got lucky enough to get through and did multiple transactions directly negatively influence our chances? It's not rocket science to draw a few graphs.

Personally, it sticks in the craw a little. For several reasons:

There were those who got through and were buying for complete strangers. No doubt a kindly and thoughtful gesture on their part, but it did impact on the unlucky.
It seemed to come down a lot to 'who you knew' who got lucky.
There's going to be people at Glasto who didn't even bother getting up and trying for tickets, just registered and relied on others to do the work....
....and...
..where the hell were all these people in 2008 when ME wasn't sleeping at night with the worry? (We bought our tickets on the day they went on sale despite the endurance feat of 2007 and were amazed at the slowness of sales...are people really that 'fair-weather?).

The above comments are just the frustrated devil on my shoulder. He is sanctimonious. The frustrated devil does feel that some are more 'deserving' than others. I do try to keep him in check.

The angel on my other shoulder hopes everybody has a great time, and I'll keep my fingers crossed for the re-sale.

But please don't tell me that multiple sales are 'fair'. If so why have a limit?
And please don't tell me it was down to lack of organisation (or effort) on our group's part.

Hypothetical scenario for 2013 (if the same system remains in place): We all band into huge 'ticket-trying-syndicates' where one successful transaction gets all concerned a ticket? Implausible? Or just getting organised?

Fair?