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#1 broxyburd

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Posted 04 October 2009 - 08:44 AM

managed to get through, put in reg numbers, card details then was stuck in a que for ages.

i tried again and it said these reg numbers have already paid a deposit and wont let me get through again.

no confirmation email.

think i have bought the tickets???

help help help

#2 hatethisandillloveyou

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Posted 04 October 2009 - 08:46 AM

If it says youve paid the deposit then you have, Its under an important message on the ticket screen now

"IMPORTANT! If your registration number appears as 'used' then we definitely have a booking under your registration number. It is anticipated that customers will receive their confirmation email within 3-4 hours of making a booking. So please be patient whilst waiting for this email to arrive.
Rest assured, if you are attempting to do a booking and it says your registration number is used then you have a booking"

#3 eFestivals

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Posted 04 October 2009 - 08:46 AM

If it says a reg numbers have been used then a sale has DEFINITELY been made against that reg number.

#4 phillyfaddle

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Posted 04 October 2009 - 08:53 AM

View Postbroxyburd, on Oct 4 2009, 09:44 AM, said:

managed to get through, put in reg numbers, card details then was stuck in a que for ages.

i tried again and it said these reg numbers have already paid a deposit and wont let me get through again.

no confirmation email.

think i have bought the tickets???

help help help


Yes, you;ve definitely got em. EVERYONE's had the same problem this morning. Happened to me and I've just got my confirmation email thru (an hour after booking)




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