17 replies to this topic

[adamski]

been all the way through, entered card details, and then wasn't asked for my card password before I got an error message. Now my reg numbers say they've been used! If no one has been asked for the password I'll be happy. Otherwise I'll get on the phone!

[brettredmayne]

Mine went through OK and I never got asked

[cornishlot]

I have had exactly the same issue.

Never got asked for my 'Verified by Visa' password so I am worried the tickets aren't actually bought.

[euler]

I didn't get a card password screen either, but says my reg no has been used.

Something else to fret about, I guess

[lea7784]

ive used a solo card and wasnt asked 4 mine just said u have ordered 2 tickets and u will get a email in 24hrs

[ShadyBlueBell]

cornishlot, on Oct 4 2009, 09:35 AM, said:

I have had exactly the same issue.

Never got asked for my 'Verified by Visa' password so I am worried the tickets aren't actually bought.

Dont worry we where not either any everythings ok it does not always happen

[FforFreddie]

I thought that too, but when I rechecked my reg number it's been used, so all is good. I reckon they probably spoke to the banks and decided to turn it off for this, as having to link to that, then back to the Seetickets website might have resulted in more page errors.

[ktej]

didn't get put through to the verified by visa page but we have had our confirmation email - you should be alright I reckon

[tazzyb]

I timed out when submitting details and now its saying my reference number have been used. So I am assuming its been turned off.  Bloody hope so, annoyed I have not had a confirmation screen to have screen captured it saying numbers have been used.

[adamski]

FforFreddie, on Oct 4 2009, 09:36 AM, said:

I thought that too, but when I rechecked my reg number it's been used, so all is good. I reckon they probably spoke to the banks and decided to turn it off for this, as having to link to that, then back to the Seetickets website might have resulted in more page errors.

I hope they did. Been trying to implement this at work for months now, and it's a right pain. Apparently some banks are insisting on it or you get a fine, but I suppose Glasto might have decided to take a hit on the fine, or come to an agreement.....

[themuel]

I always have to do that verisign secure thing and today I didn't have to, so I guess it is turned off.

[Pinhead]

Has anyone been asked for a NatWest Maestro security check after submitting Debit Card card details?

[WildChildRockChick]

FforFreddie, on Oct 4 2009, 09:36 AM, said:

I thought that too, but when I rechecked my reg number it's been used, so all is good. I reckon they probably spoke to the banks and decided to turn it off for this, as having to link to that, then back to the Seetickets website might have resulted in more page errors.

A couple of weeks ago I did a LOT of messing about to make sure I had the right password for this because I ALWAYS forget it & block my card, and after all that I didn't get it either - I was also thinking that it's probably been turned off, at least for the first few hours.  There's enough traffic to the site already without directing people away & bringing them back again.  OR not, as the case may be..!

[irons]

Never got asked. Used a Maestro thou. It's a pain in the arse this verified thing.

[Dark Star]

irons, on Oct 4 2009, 09:54 AM, said:

Never got asked. Used a Maestro thou. It's a pain in the arse this verified thing.

I reckon they switched it off to reduce traffic as it takes you away from their site and then you have to go back to it for confirmation number.

[lynneyt]

I never got asked for my password and I've got my confirmation email so it should be ok

[Pinhead]

irons, on Oct 4 2009, 09:54 AM, said:

Never got asked. Used a Maestro thou. It's a pain in the arse this verified thing.

So, are you saying you used a Maestor card, was never prompted by the Security Check, and have purchased tickets OK then?

Reckon this would have been almost impossible to implement with this number of transactions. The banks verification system alone might well have struggled and See would probably have had to get some sort of agreement in place to hit it that hard, and for every bank that implements it with all sorts of different cards. More likely is See have negotiated with the banks to be trusted not to have to use it for their transactions. Perhaps the banks trust them better anyway considering the complexity and security surrounding the registration system for Glasto thats already in place.

[treacle]

I've got same issue as the OP.
Put my details in then redirected to visa security check but bumped off prior to details being put in for check.