17 replies to this topic

[bigsmoke]

anyone else had this?  exactly the same problem as last year!

i put in all details, including card details for payment, hit the last 'click to order' button and got a 'page cannot be displayed'

does this mean i've got them, or not??

anyone else had the same?

thanks

bs

[Glitter+Vodka]

well ive kept going back and hitting order again so i hope ive not ordered about 10 tickets :S

[Henyman]

i had the same!

but now i get

"Registration Number 1
This registration number has already placed a deposit."

so just waiting for an email :-D

[jenw]

bigsmoke, on Oct 4 2009, 09:06 AM, said:

anyone else had this?  exactly the same problem as last year!

i put in all details, including card details for payment, hit the last 'click to order' button and got a 'page cannot be displayed'

does this mean i've got them, or not??

anyone else had the same?

thanks

bs

Yeah exactly the same problem.  When I got back in it said 'these registration numbers have already placed a deposit'.  Exactly the same as the last 2 years.  You probably have already got them but if I was in your shows I would keep trying until you get the same message.

[avengermassey]

The same thing has happened to me. I've went back and hit order about 10 times and now it's coming up with

"The following error has occured:
We encountered a problem saving your order. Have you already placed a deposit?"

I hope this means I'm successful, now I'm waiting for the dreaded confirmation email. Equally, I hope I haven't ordered 10 tickets, this happened to me for Oasis' last tour, I ended up being billed for 26 tickets (I had to ring See to get 23 of them cancelled.)

[Glitter+Vodka]

ive now had that, so i guess i must be booked... wud it let u order more than 1 coz im worried ive booked loads to my dads card now :S

[Craigidge]

You just need to keep refreshing the page mate, I done this and it came up with my conformation saying I had booked the tickets.

Craig x

[bigsmoke]

phew, cheers guys!

yep, eventually got back through to the error saying the numbers had been used so fingers crossed for teh confirmation email (my friend who went through about aminute before me has hers already)

seems as though it was fine until 9am on the dot, then everything went crazy as usual!

[ollyh]

Craigidge, on Oct 4 2009, 09:19 AM, said:

You just need to keep refreshing the page mate, I done this and it came up with my conformation saying I had booked the tickets.

Craig x

Got exactly the same after refreshing, so you'll have them bigsmoke.

[Totoro]

I've had a few problems too. First it crashed after i entered the registration numbers, then it crashed after i selected deposit (Didnt get quite so far that time), then i managed to enter my card details before it crashed again. I hit refresh and got the message that i had booked 2x deposits. Yay! I wont let my mate know he is going until i get my confirmation email tho. Good luck to those still trying. X

[cabstar]

Same happened to me, but just got confirmation email so happy mode now back to bed

[bunchy]

The same happpend to me!!! See tickets have now put up this notice:

Please read the following and click the link that best applies to you
IMPORTANT! If your registration number appears as 'used' then we definitely have a booking under your registration number. It is anticipated that customers will receive their confirmation email within 3-4 hours of making a booking. So please be patient whilst waiting for this email to arrive.
Rest assured, if you are attempting to do a booking and it says your registration number is used then you have a booking.

So I feel much better now...though I still want my email  

[tazzyb]

it crashed when I when submitting card details but now saying all numbers used and will not let me progress any further  This must mean I have tickets yes??

[phillyfaddle]

bigsmoke, on Oct 4 2009, 09:06 AM, said:

anyone else had this?  exactly the same problem as last year!

i put in all details, including card details for payment, hit the last 'click to order' button and got a 'page cannot be displayed'

does this mean i've got them, or not??

anyone else had the same?

thanks

bs

I've been through the booking process twice this morning and got the same problems. If you click refresh rather than back you - eventually - get the correct next screen. I eventually got the last confirmation of order screen both times by doing this. What a feckin faff though....See really need to up their game.

(Not yet got the confirmation email though, but I've waited 24 hours for that in the past....)

[phillyfaddle]

tazzyb, on Oct 4 2009, 09:40 AM, said:

it crashed when I when submitting card details but now saying all numbers used and will not let me progress any further  This must mean I have tickets yes??

Yes. For sure.

[cornishlot]

I must say this forum has given me a lot of reassurance this morning!!  Good to hear others have been having the same problems.

Glad See Tickets have posted the message:
IMPORTANT! If your registration number appears as 'used' then we definitely have a booking under your registration number. It is anticipated that customers will receive their confirmation email within 3-4 hours of making a booking. So please be patient whilst waiting for this email to arrive.
Rest assured, if you are attempting to do a booking and it says your registration number is used then you have a booking.

Should be ok!

[tazzyb]

phillyfaddle, on Oct 4 2009, 09:43 AM, said:

Yes. For sure.

phew well tha actually on took me about 10 bloody minutes then, then 35 minutes trying again and getting this page cannot be displayed or timing out when entering reg numbers lol

[eFestivals]

If it says a reg numbers have been used then a sale has DEFINITELY been made against that reg number.