SpoonMan, on Mar 6 2009, 03:27 PM, said:
@biggreen,
What's going on with the prices? This morning I bought 2 tickets from London to Chelmsford from biggreencoach.co.uk and the total was £405
This afternoon two friends of mine bought the coach package from seetickets.com and their total was £375!
So I then went back to biggreencoach.co.uk and re-did the search only this time the total including booking fee was £385!
Why the difference between this morning and this afternoon? Can I get a refund?
Also, is the see tickets coach offer a different service to the biggreencoach offer? Is the drop-off the same location? Is camping for both in the Yellow zone?
Hi Spoonman,
Thank you for your message.
Our prices have not altered since going on sale Fri morning.
I have checked the costs for 2 ticket packages from london to Chelmsford and the correct cost is £405.
I am unsure why you were shown a different cost when you checked later in the day but can assure you no sales were made at this pricing level.
We recognise our prices are a little higher than some other companies- this is because we offer a more customer orientated service. When booking with us you are given the choice of coach departure times prior to booking so that you are fully aware of the times you will need to be at the coach stations.
We use dedicated station facilities for all departures and arrivals.
We provide staff upon arrival and departure at the V Festival site and where numbers dictate at departure locations across the country.
Other companies do not inform of departure and pick up times until up to a week before the festival - This means that you may have booked onto a coach you will struggle to make - thus missing the festival altogether
Happy festivaling